3.9 (94)
2719 N Mannheim Rd, Franklin Park, IL 60131
(224) 442-4734
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bernice Lazos
2023-11
Place is outta hand. Says alot about who manages there... there is no delegation, no multitasking. Pure laziness. Forget the multi tasking. This needs immediate attention. Whatever they are doing doesn't work. They need a stock team until they can get the situation under control. Come in earlier and stay a little later. 911 this store. Have a team to focus on the floor and then have someone to focus on the register and front of the house. It is not safe, wheelchairs can not come through, if a fire happens there will be no clear paths. The boxes are stocked up to unsafe heights. Big NO.
TheBigblue0911
2024-04
This location has gone down hill fast. Zero organization. The place is a mess. All their stock is just sitting in the aisles still in boxes. Completely unsafe. You can barely get down some of the aisles with your shopping cart. Manager needs to be replaced or they need to shut this location down.
Ana Perez
2024-03
This dollar tree is bad nothing on the shelf, they need new managers or something. Or close it down, cart with boxes each aisle is like this. Just terrible
Elsie Gonzalez
2023-12
It's the worst Dollar Storeon Tuesday November 21st at around 12:30pm. I ever been to. Employees don't even know where they're item are at. Items are not in place to where a whole pile of pie pans fell on my face from the top shelve. The employees looked at me and didn't say a word. Keep going about his business.
Erick (Eazy)
2024-04
This place has went to s@!% everything disorganized all merchandise still in boxes in the aisles and on the floor while the employees standing around on their phones (3) and manager in front office being loud on a personal call while a long line of people waited on the slow cashier because of course there was only one register open corporate needs to visit this place
Nick Delaney
2024-03
This is the worst I have ever seen a store the stock boys don't do their job I work at a store and I'm also a stock supervisor and I would be fired if my store was like that lol
Jorge gutierrez
2024-04
Went at 8 pm last night and they were closed the employees were in the parking lot smoking
Xoandre Moats
2023-05
Like many people have said... Like ALMOST ALL Dollar Tree and Family Dollar locations, this place has not been swept, mopped, wiped down, or kept clean in years. There are massive dark stains in the aisles where soap or food or other things spilled and were simply left to soak into the floor and become permanent age-spots.If you buy any food items, do not eat it until you wash your hands or the packaging itself. They have bug traps all over the place, sometimes concealed, sometimes not. Still, the likelihood of your sweet or salty snack having eggs from some random insect is very high.Like most of these stores, it is severely understaffed. The cashier is also the stock person and the balloon inflator. So if anyone is there for balloons, just forget checking out within a reasonable time.There is almost always boxes blocking multiple aisles as well as open and empty packages from people swiping things.As far as the staff who are doing the best they can: I apologize if this seems harsh. It's not on you. It's on the management and corporate controls. You can only do so much with so few people.
Dalia Colon
2023-11
Went to day to the DT in Franklin a park WoW worst then ever, you can barely walk in the store. I left and went to the one in Melrose park
Kareem Mohammed
2021-05
Store itself is fine, but you'll have to deal with the lowest class grimey people that shop there. Never been to a dollar tree with more ignorant shoppers. I would say it's fine for a quick in-n-out, but I ended up waiting in line for 15+ minutes due to shoppers that like to stand there and keep sending their kids to run and grab stuff they forgot.Staff and management are great though.
Joe
2023-07
Place is dirty and smells like a urinal! 🤮Crap scattered all over the place. Gal working the register was having a multi way call on her cell phone while ringing people up. Glad I only had to come here once.
Shannon Zuck
2023-11
So many items to choose from! BUT they need more employees, the store was overwhelmed with items unpacked waiting to be shelved!!
jackie
2023-05
This store is Dirty...Dirty floor,everything in this store is in a Disarray,no Carts today 4/10/2023...HIRE PEOPLE TOO COME PUT THINGS ON THE SHELF PAY THEM GOOD MANAGEMENT....SOOOO DISSAPOTED
Square Fish Phyllis
2023-11
Completely disorganized store. Rude cashier.
Kimberly Martinez
2023-10
Only 1 cashier and when asked about opening another one they never did. Waited 20 minutes in line
Susie
2022-05
The manager in there, she has an Attitude... all the time so RUDE. People go in to ask if they are hiring and she dismisses them real quick and tells them to call her on the phone when they are already there.
Oluwole Fayenuwo
2021-05
Lovely store. Always clean and well organized. The staff are always nice and greets everyone. Company just needs be consistent with products.
Matthew King
2021-05
smaller location compared to other stores, but they make good use of the space - they had some really good items in there that I only have seen at their location - worth a look
Karen Campagna
2021-05
Of all the many Dollar stores I have been in, this store is my favorite.It,s clean, well stocked and very friendly.
Wajih Boulabiar
2023-05
Very bad customer service and they dont want to give receipt.
Michael Janowski
2022-05
I enjoy going to dollar tree plus twenty five cents. I like the selection of merchandise available.
G A
2021-05
Definitely needs WAY BETTER TRAINING ON CUSTOMER SERVICE I WILL GO TO ANOTHER DOLLAR TREE BECAUSE OF THE CUSTOMER SERVICE. THE LADY MANAGER WAS HORRIFIC TO DAY THE LEAST!!
Candida Anyoti
2021-05
great place to shop for inexpensive items however did not get a chance to find pacific soymilk or donald duck orange juice
Chris P. Bacon
2022-05
Went there to order balloons. They had them ready for the time I requested.
Ani Annabell
2021-05
They always have great and affordable stuff.... That is great quality especially for the price. ❤️
Johnny Velez
2021-05
Its a dollar tree. They are all clones of each other so if you have been to one you have been to them all
gail torkilsen
2021-05
Cheap stuff. Great for things you don't care to last a long time. Candy prices are cheap
Marisol Vargas
2020-05
Listed as opening at 9am, its 9:30 lights are on and door is still locked! Lazy and irresponsible!!!
Brian Fleischer
2021-05
Very quick visit.They had what I went in for and I was out quickly
Julie Flight
2020-05
Not open when its posted. 9:35am and the doors are locked the lights are all on.
Monday | 9 AM-10 PM |
---|---|
Tuesday | 9 AM-10 PM |
Wednesday | 9 AM-10 PM |
Thursday | 9 AM-10 PM |
Friday | 9 AM-10 PM |
Saturday | 9 AM-10 PM |
Sunday | 9 AM-9 PM |
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