4.2 (702)
1080 Hickory Point Mall, Forsyth, IL 62535
(217) 875-1010
kohls.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patricia Sobek
2024-04
Cashier was very helpful and friendly when I asked where I could find several specific items and then again when I checked out
Mattie
2023-12
I received excellent customer service. The store was decorated very nice for the holidays. The cashier was very helpful and greeted me with a smile. The vibe of the store puts you in the holiday spirit. Great job Kohls team.
Breanna Mcghee
2024-04
Great customer service and such nice people who are willing to go above and beyond to help customers find whatever they may want or need
Nancy Hogan
2024-04
Went to a different Kohl's I don't normally go to. Was trying to find jeans and capris....a very nice lady helped me find what I wanted!!
Derrick Bradshaw
2019-05
If you shop the sales and use Kohl's cash then spend away. I would never come here to just grab something at regular retail. The clothing is pretty good quality, not much to say bad there. I do not buy shoes here anymore. Located at the mall in Forsyth.
Seth Morse
2023-10
I don't understand the magic behind their pricing but my wife has got it all figured out. I swear she can buy a seasonal wardrobe, 2 small kitchen appliances, and some quirky kitchen gadgets and still not break a $100 bill.In all seriousness, we just bought myself a dress shirt and 3 casual shirts for Mama. The total price on the card was $5.
John Tune
2023-12
Good selection, a few sales, but most deals involve Kohls cash for future purchases, not really my thing!
Susan Daley
2024-01
I haven't been here in a long time. Still plenty of items to choose from, but much less than before. Staff were very friendly
Angela A Grant
2024-04
Good morning my experience was well on the April 5th 2024 of I found everything that I was looking for and everyone was very kind even one of the sales ladies Amber shout out to the cashier and I got everything that I was looking for and more thank you in the the Forthyt code store Decatur
Elizabeth Herbord
2019-05
Great selection, lots of sales. Organization could use some work though.
Michael Fields
2024-01
Was busy but they called for more check out help, came immediately.
Tenia Fryer (WordLady1981)
2023-12
Selection for home decor seems to be rather limited. Christmas items and toys are out.
suz3nascar
2023-05
I love Kohls, but two recent online orders had security tags on them. I was told I needed to bring items into the store for removal. I sometimes buy online to save time, but having to drive from one end of town to the other is a hassle at times.
Lisa Bradshaw
2022-05
Ordered online and picked up my order at store. First time for us to do pick up and was very pleased of how it went so well. Associate was very nice and even asked if she could help with anything else. Thank you. Love Kohl's and Staff. Great prices and yes love my Kohl's Cash Savings .
Evang Houston
2023-05
This is a good place to return items purchased on Amazon. So convenient to me, and I do not have to wait long before my refund on a product. Thanks Kohls.
Rebecca Driskell
2024-04
My girls and I love Sephora
Kathy Anderson
2023-12
Ann Hill was friendly and kind dispite the site was packed.
Parker Whitaker
2023-09
Great selection and deals!
Ruth Elder
2023-10
store was clean and fairly well stocked floor help not so helpful or friendly cashiers were friendly
Susan Cucci
2021-05
Can't try on clothes. I'm exchAnging something later, might have to edit this...The exchange was quick and painless but I did have my receipt, all the tags I had removed and also had the foresight to grab what I wanted to trade the one bra for before I went to the returns/exchange area. Be prepared, people, a lot of the hold ups you encounter at the store counter is yours or another customer's fault for not being proactive.
May Ray scrubbie galz
2022-05
Very nice people down to earth most of them you'll get maybe a rude one every now and then but the girls the other day were really awesome they help me look for some stuff even though I couldn't find anything I was looking for some jeans a lot of times they have good stuff there and if you hit it right you can really get stuff on sale but if it's not on sale it's too expensive I got my air fryer there I tried four different air fryers the emerald was the best there is one that I would like to get and it's bigger can't afford it at the moment
Trish Gale
2024-04
Great customer service by Dean!!!
Connie Doty
2020-05
The experience is nice. I bought what I wanted plus a gift for my daughter who was also shopping beside me...however...both my daughter and I picked up on...unless you specifically request the additional discount coupon digital phone which she knows how to do and I do not ...you will not get that discount...I did receive it but only because my daughter was standing beside me.
Judy Weber
2022-05
I hate doing online shopping because you can't try things on. I had to return a pair of winter boots.I also purchased another pair of shoes at the same time. When I returned the boots; I should've still had a $10 Kohl's cash to use on something. I started out having $20 Kohl's cash. When the lady done the return it totally wiped out the entire $20 Kohl's cash. Should've been only $10 not returned.
karen davis
2018-05
Really have been dissatisfied with my last two Kohls experiences. Please screen your checkouts!! If you don't want to offer or give the discounts at the front don't put them out there! Was just getting ready to pull up a 20 percent off and she scanned a 15% off and RUDELY sent me on my way. I greeted her with a smile, asked her how her day was and nothing but RUDE!
Dorthea Wood
2021-05
They weren't very busy but we are lucky to have a Kohl's store. My sister was looking for special shoes and she didn't find them today. The clerk was very amenable and kind. I would recommend Kohl's for shopping.
phyllis vogel
2020-05
I have always loved Kohl's. They're selection is excellent. But their shoe department is not up to par. Isles are too tight, in the shoe department and lingerie ONLY. The isles are so tight you can barely push their carts down them. Even if you don't have a cart. If two people want to pass each other it is almost an intimate experience. I commend Kohl's for being a Amazon drop off place. Thanks 😊 Kohl's.
L Grabb
2023-05
Very helpful employees working in the Sephora department.
Jameson Sallie
2024-04
Great selection of clothing
Bob “King Bob” Edlen
2020-05
Great clothing, shoes and many other quality items for purchase. Staff is WONDERFUL. Purchases can be made in the store & online. With the Kohl's card discounts & extra cash are plentyful & easy to use!! My favorite place for shopping!!
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-8 PM |
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