Pet Wellness Center of Southern Illinois

Noelle Savedoff

2024-01

Pet Wellness Center of Southern Illinois is an excellent full service veterinary facility!The knowledgeable, caring, attentive and friendly manager, veterinary technicians, assistants and staff are well above par!The doctors provide incredible attention to detail and their medical abilities reach the highest of standards.The facility is clean, and modern.The practice has the latest and most efficient equipment.I am a firm believer in great leadership, and this amazing place is a result of an outstanding leader.Dr Nanci you are that and so much more!

C Sutton

2024-01

Thank God for this clinic. I was traveling cross country from CO to PA and stopped at a hotel for the night. I realized my turtle had a respiratory infection and got her over here the next day, were she got the antibiotics she needed as fast as possible, as well as an xray. They were perfect on prices and didn't break the bank by any means. Amazing to find an exotic vet with no real wait. Thank you for helping Lillian!Special shout out to Dr. Noelle Savedoff for being my savior.

Karen Johnson

2023-11

We were traveling in an RV and needed emergency care for our Pomeranian. I called the Center and Dr. Nanci was able to see me if I could get there quickly before closing. The techs were so good with Sadie and Dr. Nanci was wonderful. Within 30 minutes, she had been examined, had bloodwork with the results and been X-rayed. We needed to wait for those results. I left with medication to ease her pain. Dr. Nanci contacted me after hours later in the evening to let me know results. We spoke several times on the phone. I have been to many different vets but never one as caring and efficient as Dr. Nanci and her staff. I was blessed to have found this wellness center.

Aaron Cargle

2024-04

This vet office is great. My dog does not handle vet visits very well but the staff was so kind and patient and I really appreciated that about them. They really cared for my boy even when he made things difficult.

J Dub

2024-04

The Dr, was professionally strictly business....."Hurry up and buy" type if you get my drift.....but really no complaints....our pet was treated very well!

kevin roewe

2021-05

This is regarding our MGD Nala and her first haircut, we were nervous about the first haircut at 9 months old she was a shaggy fluffball. We explained our wishes to Jennifer and she did a great job and exceeded our expectations, its so nice to have someone we can rely on to take care of our pets needs and give us reassurance it was going to come out well. Thanks Jen, you have created another happy customer.

Sue Miller

2023-10

I was just visiting the area and my Yorkie puppy got sick. They saw me right away and did an awesome job taking care of my Ollie and making him better.

Angela Hampton

2017-05

I cannot give high enough praise for Dr. Nanci. I did extensive research on local veterinarians because I wanted to find a place that had the most modern treatment options (like laser treatments), but did not charge an arm and a leg for services. I had Dr. Nanci spay my 4-month-old Boston Terrier and decided to board her for the weekend. During that time, she had a blood clotting issue. Dr. Nanci stayed in constant contact with me, took any necessary precautions, but did not go overboard with tests and treatments. Her staff was loving and compassionate with my fur baby- even getting her a snazzy new sweater when she was cold. <3 I drive over 30 minutes to get to PWCOSI, and I can't imagine going anywhere else.

Eric cogdell

2023-05

My wife and I were traveling through the area on a Sunday afternoon. We were 4 hours from where we live. We rescued a small dog that got hit by a car in Olney. This dog needed immediate attention. Have you ever had to find a Vet on a Sunday afternoon and you are not local to the area? Almost impossible. My wife called the number and was able to reach the vet. With-in 45 minutes, we were able to meet the vet and get the dog taken care of. Long story short, the Vet and her Tech were amazing and the dog will survive. BTW, the Vet even called my wife that night to check on the dog. Yes 10:30 pm on a Sunday to follow-up. This vet is so compassionate and is understanding. Thank you again for taking time out of your precious day off to help this needing soul.

Joni Warren

2023-05

Everyone at the Pet Wellness center was kind and professional EXCEPT for Dr. Nancy. I hadn’t had my dog’s teeth cleaned because she is 13 and suffers from a collapsed trachea so anesthesia was a concern for me. First, she shamed me in front of her assistant,then she scolded me and said this situation needs to be addressed. I have spent hundreds of dollars with her since she opened, but never again. Very rude.

Frank Gennaro

2018-05

I just love this office. The staff are friendly and knowledgeable.Dr. Nanci and Dr. Jean are the best vets that I have ever experienced in my 72 years. In fact, they are sweethearts. Both doctors are brilliantly efficient, professional, adept, caring, and friendly. They feel like family.The doctors and staff treat my dogs (my babies) with respect, and have never acted like my questions or concerns are misplaced or annoying.

Shelly Taylor

2023-09

If I could give them 10 stars I would..Have been going to dr nanci and her team for years and they are absolutely hands down the best!!..I can leave my furbaby and know she is in the best hands and care there is..the staff is always soo polite and kind.. so glad to have her and her team in our area and for their dedication and love towards our fur babies ❤ the best!!❤

Casey Willenborg

2020-05

Staff always treat my dog so well! The atmosphere is comforting, along with the staff members. Though they no longer provide boarding, I never once had doubts while leaving our dog with them for a week at a time. Moose loves everyone there!

Teresa Beall

2021-05

I do not use this veterinary clinic for my pets and after the experience with Dr. Nanci over the weekend, I will encourage everyone I know not to go to this clinic due to her extremely unprofessional, rude behavior. I had a very strange situation happen at my house when a large buck was stuck in between my fence and a neighbors fence. The police were called and they were very helpful and polite. We were finally able to get ahold of Nanci to come and tranquilize the deer. When she arrived it was very obvious that she was frustrated and extremely unhappy with the situation. I understand that she was called out on a Sunday afternoon and had to spend a couple hours dealing with this but so did the rest of us that were there. We were all very concerned about the deer and tried thinking of everything possible to save the deer. Several minutes after the deer was tranquilized someone asked if it was out enough that we could start taking down the fence. Nanci’s response was “Oh darn, I forgot my crystal ball at home. I don’t know” Isn’t she the vet? The one who should be educated on what a tranquilizer does? It was a simple question and the response she gave was completely out of line. Since Nanci didn’t know how long it would take for the tranquilizer to affect the deer, we waited and waited and waited. Too long, in my opinion. At one point she was telling everyone that if we open up the fence the deer could be groggy and stumble around and might not know how to get out of the gate entrance of the fence. At this point someone asked if it would help to put a rope or leash around it’s neck to help lead it out. That was obviously a stupid thing to suggest because Nanci responded “Hmmm, you know that’s a good idea. You can be the one to walk around a wild animal on a leash”. After that comment I should have just told her to get off of my property but I didn’t because I just wanted the deer out of there. We eventually opened the fence and pulled the deer out. Unfortunately, it didn’t make it after being tranquilized. Those weren’t the only rude comments that she made but they were the worst. She was smarting off to everyone there and very rude the entire time.I have thought about this situation since it happened. I’ve debated whether or not to leave a comment about Nanci’s rude, unprofessional behavior. The way she made everyone at my house feel that day was terrible. I will never use her for any animal needs in the future. She will never be asked to return to my property. And I will tell people of my experience with her anytime her clinic is brought up to me. She was rude and completely unprofessional in this situation.

John Tubb

2021-05

I brought my chihuahua Princess Lulu as a walk in. I am a truck driver and needed a vet convenient for a truck driver. This is the place! Everyone was ABSOLUTELY FANTASTIC and I will definitely stop here if I need them again! The prices are extremely reasonable. As a truck driver, away from home in need of a vet, I can't say enough good things about this place! THANK YOU!!!!

Cathy Mabuce

2018-05

They have an excellent staff and helpful to every pets need. They explain everything greatly to where I understand ! Call for follow ups to make sure my pets are doing good.. I can tell they work their tails off to make sure your pet and you are taken care of.. Beautiful building !

Jacob Wernsing

2023-08

False diagnosis resulting in further suffering with zero accountability or apologies. after moving to effingham veterinary clinic they solved the issue in one visit. Zero stars.

Jennifer Nippe

2018-05

I have a standard poodle and have tried this groomer three times. The first time, I picked him up covered in urine. They blame my dog for getting excited but my dog unfortunately has to be kenneled during the day when i am at work and does not urinate on his self or in cage. The second grooming appointment, the groomer did not do as i asked and they cut his hair in areas i requested them not to. I was upset and voiced my opinion. This last appt i went in to pick him up and the cost was different than prior appt's so i questioned it as anyone would. I had only brought with me the 60$ that I normally pay and let the lady checking me out know this. She tried to contact the groomer but she did not answer, due to not knowing, she took the cost back down to 60$. I thanked her and went on my way. I received a letter that due to my expectations of the groomer they would not see him. Little did the office know i had already changed groomers after getting my dog home and seeing patches of hair that was not cut. My 12 year old could have done a better job of cutting his hair. I do not recommend this groomer at all. After my experience at this groomer compared to all of the other groomers i have been to they are not professional and just want to rush your dog through. The more dogs the more money.

D Scalos

2023-08

Dr. Kimberly Perkins & staff are fabulous!! They truly care about your pet's health & wellbeing.

Heather Branham

2017-05

I'll never take my animals to another vet! I've always had great experiences with the staff. I have social issues and am not always easy to understand but these staff members have never made me feel anything less than a neurotypical person. My dogs actually like going to the vet! My cats don't like the ride...lol. Excellent drs, excellent staff.

Dalool G

2018-05

We recently moved to the area and started getting our pet care at this facility. AMAZING! the staff is super friendly and Dr Nancy is extremely caring and attentive. Never rushes thr ough an appointment and always addresses our questions and concerns. Thank you so very much!

Jamie Palmer

2017-05

Dr Nanci and her staff are awesome. They go out of their way to make sure that both you and your animal are cared for. They take the time to explain what they are doing and genuinely care for my animals and treat them as they were their own.

Harley Harris

2017-05

Ever since I got my first animal, we started going to pet wellness center before they moved to effingham. They've always been AMAZING in caring for my babies. And we have 7 animals. I went to another vets office once and was unsatisfied. I called right up to the wellness center and they took care of me like always. I will never ever take my fur babies to another vets office.

Heather Golding

2017-05

Nancy and her team are absolutely amazing. Always so very helpful and welcoming. They treat our animals as if they are their own. We just went in last week and got our 1yo black lab fixed. They were running a sale on it for the month and so we hopped on the money savings. Upon arrival our pup decided to poop in the lobby and I felt horrible and offered to clean it (it was my dog afterall lol) and the lady insisted she do it for us. Then when we picked up our pup after the procedure he peed in the lobby and the same lady insisted on cleaning it up. The hospitality is amazing there and I highly recommend anyone with four legged family members to go see the Pet Wellness Center of Southern Illinois! Im soo glad they made the move from Altamont to Effingham too!

Stephanie Schultz

2017-05

So glad Dr. Nanci and her staff are now in effingham. We have seen all 3 Doctors here and all of them are great! Everyone is very friendly and work quickly to get you the help your pet needs!

Sasha Althoff

2017-05

We just started taking out Boston Terrier Jack and we love them! We have seen Dr. Nanci and Dr. Justin and they have been terrific. My kids love the snacks that they always have on hand. I'm so glad that they located in Effingham!

Ryan Beabout

2023-05

They don't seem to know what is going on. Called and set an appointment, they called back the next day saying there's a mixup and that they won't be able to see our pet for several more days. I won't be trying with these people ever again, too many other choices around to have time wasted here.

Alisha Erbe

2019-05

Excessively overpriced for the care delivered. Extremely rude nurse. Nurse argued with me and my father in the lobby in front of every customer very loudly. When I asked her to stop arguing with my father because he’s disabled and it makes his condition worse she argued more and louder and ruder. My father left then I started saying what part of stop do you not understand? She finally left and I got my cat and left with my father. I will never return I will go to a better veterinarian where they have considerate staff and reasonable prices and actually call you and update you on your pet as promised they do not do that here.

Gina Barrett

2018-05

Amazing staff that cares about your pets as if they were their own! They always take the time to answer questions and explain the visit in detail. You leave there with a clear understanding of medications and follow up.

Deb Bohannon

2018-05

Very impressed with my entire experience! PWCOSI is a very clean, professional and pet-accommodating environment. Dr. Nanci and the entire staff made our first-time visit go smoothly.