4.3 (74)
840 S Washington St, Du Quoin, IL 62832
(618) 790-7247
cricketwireless.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
ts playlist Kirby
2023-12
Amazing customer service from Thomas and Kristen in duquoin Illinois we love them and cricket and will never go anywhere else.
Richard Allsup
2023-08
Friendly workers and have always got what ever the problem I had fixed
Mary Sierens
2021-05
Best customer service. Fast and friendly. Well knowledgeable about the products they sell. Makes other feel informed about their choices on phones.
Jeremiah Elmore
2021-05
Great employees super nice inside. Willing to take the time to walk you.through everything you need.
Dwaine Mcdonald
2020-05
Great place to get phones for reasonable prices. Phone plans are great. Great service and a staff that knows about the products they sell. The sales person Kristi was very helpful I will be a loyal customer for life.
Jeffrey Sampson
2020-05
Love the people working at the store not crazy about anything that has to do with calling customer service
Sandy Samples
2022-05
Staff was very helpful, when my husband took my wheelchair out of the car a salesperson held the door open for us. The store is very accessible and the showroom was easy to get through. The displays were easy for me to see and the salesperson stayed with us to answer any questions we had while we were looking around. We didn't purchase a phone and mine wasn't compatible so I can't comment on the phone service aspect, but I was very pleased with the experience in the store.
Nancy Lee
2022-05
Went in to just look at what was offered by cricket. Chelsea was great, walked me through everything. Even done a sheet that told me all the prices and broke it all down for me. I ended up buying a phone. Best customer service ever! Definitely go see Chelsea! She will get you what you need at a price you will love.
Lisa Hahne
2024-04
Jimmy is Great!
Alexis Carpenter
2022-05
This store is great but cricket doesn't give you ANY deals for phones if you are already a customer which is sad. Other companies give great deals for phones for existing customers.
Angel “tmpered1” Wise
2022-05
Fantastic customer service even after I completely confused him at closing time.
Eileen Deguentz
2023-05
Pretty good experience, Christ very knowledgeable
Jay Gaston
2023-05
Jarrett and Kristen were great at being informative and answering all my questions
Kimberly Denton
2020-05
I love this store and their workers. So helpful!
Taylor Franklin
2019-05
This store has a great manager, along with a nice set up and amazing deals on phones and phone plans! Definitely worth checking out! It’s a great addition to DuQuoin!
Donna Stice
2019-05
Nice place Christy was very good at what she did, pleasant person
Dawn Mitchell
2021-05
Very helpful. Will be going back to get phones from them.
tammy young
2020-05
Friendly and knowledgable employee I've encountered each time I've been in. Switched from At&t to Cricket and haven't had a day where I regretted it! Great Decision
Jeffrey Crowe
2020-05
Great service. Very helpful employee.
Juanita Seleski
2022-05
When I was in the Duquoin store Thurs with my friend and we bought our new phones Chelsea and Jeremiah was very polite and very nice. They were very friendly. I will recommend this store to others. Thank you again for your excellence.SincerelyJuanita Seleski
Lisa Roach
2022-05
Awesome place to help you with your needs. Shania was awesome.
J.R. Mounce
2023-05
Nice people very informative
Sheila McKee
2020-05
Made my friend happy. She got a new phone. Yay!!
diana lacher
2021-05
They went above and beyond to get everything switched over to my new phone.
Alex Shade
2022-05
Rodger is a great guy always is helping people out and goes the extra smile for everyone. Keep up the great work
Jimmy Ditterline
2019-05
Carole was very friendly & helpful,answered all our questions. We bought phones, & are now Cricket customers.
Melissa Brostmeyer
2022-05
Service was very.We was very pleased.
Jeannine Finney
2021-05
The guys were nice and helped alot
Nicole Dixon
2019-05
Awesome service! The sales lady was mazing!!!
Richard Leggans
2021-05
Crystal was very helpful. A good experience.
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | 10 AM-6 PM |
| Sunday | Closed |
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