Family Dollar

3.4 (149)

14929 Greenwood Rd, Dolton, IL 60419
(708) 392-1303
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Paulette Thomas

2024-04

This location is horrible and corporate office has to be the reason! I purchased an iron here the price was incorrect. I noticed it on my receipt I spoke up about it. The cashier asked me to go double check because it is 2 kinds. No problem. As I walk to the back of the store a lady yells more like screams that I can not walk around the store with my bag. I explain to her I just purchased this and the price is wrong. She gets louder and said Like I said you can’t walk with that bag. The family dollar bag really? Smh! She met me at the iron isle, I explained to her the discrepancy. She says corporate change prices without telling us. She takes my receipt and compares sku. She confirmed it was the correct one. She walks away with no directions. I say should I follow you? She said I need to scan the item in the front. I follow her. We get to the register and she says like I said corporate changes the price. I’m not changing the price. I say but you just saw the incorrect price are you gonna honor it? She said I ain’t gonna waste time arguing with you. By the way she is the only upset loud one. I asked for a refund. I’m highly irritated and will it be shopping here again

James Richardson

2024-01

This store is unorganized. Has the rudest managers. Sales year old products.

Riveria Parker

2023-05

Always out of stuff, everyone in there seems mean and has attitudes don't like coming here. One nice lady that I saw a few times, but she's not there everyday. Manager seems like she's always mad, I hate asking her for anything.

Joseph Hammond

2023-05

The store could have been a little better today the card machine was out of order so we had to pay with cash however we were in and out rather quickly,,!!! !

Dolly Craig

2022-05

In and out not crowded, face mask require also at ck out a partial protected shield in place at the register did NOT notice any wipe down after customers purchases

Carmen Walker

2017-05

Great place. I go just to get great deals on very expensive items .they also have coupons online and there Cashier Ashley A does her job very well. I have seen her extend her helping hand,but at times people are so rude to her and she just keeps smiling and still helps you. I think some of you need to give credit when it's do. Definitely a work in progress .My own opinion I think Ashley A should be An manager ,also I love her bubbly personality,keep up the good work.Go bulls

Ravashing wes

2019-05

Lack of parking space. Debris all over the place ( sometimes) and is open way 2 late. Should close at 8 during the week and closes at 7( sat) and 5( Sundays). Give these people a chance 2 live LIFE. Happy employees= better customer service and safety

Boonie DaBarber

2023-08

Only place that makes u wait,,while employees & management fratanize,,smdh,,,won't be back

Rhonda Hagan

2020-05

Warning be careful at this store using your cards here I went there on 12/20/19 to reload my card the cashier Wendy waited on me she loaded my $175 on a vanilla reload not my card my card is a netspend I discovered this later on my receipt went back to store the manager tanya was no help keep saying its on my card SHE said it's the Holiday it's running slow stop playing with me I find out that The vanilla reload is a scam to get people money

Chanel Jones

2019-05

The only reason I give this store 4 stars is because the lady at the register I think she had braids and the other young lady that works there with the glasses are very nice and friendly every time I go they have nice attitudes.

Meghan Jones

2017-05

Soon as I entered the store mind you it's cold outside the store manager Mrs.Jones first response was take your hood off. Where is this posted on the door? Can we have hats on as well? She was just rude. I didn't get a welcome to Family Dollar or anything. Maybe because it was Thanksgiving and she did not want to be working or something. Store should focus more on the appearance of the store and greeting the customers instead of my hood!!

Lillian Jackson

2023-05

Went here once I was buying tide detergent & the cashier didn't hand me my change she sat it on the counter, so I told her I would like a refund.very disrespectful , it was also very nasty & stink in there, she didn't know I work for the city, I had to file a report & I'm shutting them down, inspectors will b out next week this business is so done

Donald Loggins

2021-05

Stock has been real low since the pandemic but usually a good place to go close by fair prices friendly staff but really needs to get the inventory back up to par otherwise good store

Karen Peters

2019-05

Always a great selection. Store clean it was a pleasant visit, it usually is. Cashiers are also friendly.The customer service is wonderful!

Sharon Abrom

2024-01

Extremely Long Lines Today.

Ni ni

2022-05

Clean organized and the cashiers were very kind inviting and funny. Best family dollar.

b williams

2022-05

Store didn't have what I was looking for I've never seen it so empty before i don't normally shop here 149th greenwooddolton store

Chrissy Jones

2019-05

Terrible customer service! always a long line & cashiers always have nasty attitude!! This store needs a whole new staff!!!!

Just Blow

2017-05

Some of their employees are rude..Dont want to do their jobs..Asked for help, they act like they dont kno anything..the service was terrible

montell jackson

2022-05

Store not even opening at time displayed, literally was turned away by employees….. with no reason other then not wanting to open the doors yet.

Lorraine Butler

2022-05

Able to find things needed, prices posted, shelves well stocked. Friendly workers.

Gina

2018-05

The line is always wrapped around the store. Never more then one cashier and the aisle are always blocked with boxes or trolleys...smh.

Ahminitu Makonnen

2019-05

FAMILY DOLLAR IN DOLTON?ITS CLUTTERED, NASTY, LONG LINES, SOMETIMES RUDE EMPLOYEES, ITS ONE THAT I DON'T LIKE GOING TO.I RATHER GO ALL THE WAY TO RIVERDALE...ITS NICE AND CLEAN AND BRIGHT IN THERE...

Cinnimon Jones

2018-05

The service is good sometimes, but I always find what I need at a great price!!

sam dixon

2021-05

Good prices. Supply of items seemed are sometimes not available.

Danny Spencer

2019-05

The store was messed but the employees were very nice to myself and fiance at checkout

Audrea Sanders

2021-05

As usual found everything I needed have a great price

Carlos Wilson

2021-05

It was great. They're helpfulness is awesome

Ka'ryn S

2018-05

Fantastic customer service but the store is kind of Junkie.

Dollie Hall

2017-05

The store was clean and quick to get out of

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

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