R.P. Lumber

Royw1994

2024-01

RP lumber is a great place to purchase all of your building needs. You can purchase that last minute tool you may need also! The manager at the Decatur store is AMAZING! She has the store organized like I have never seen! The yard manager has the whole yard organized and honestly, I have never seen the store look as good as it does now. Everyone that works there is absolutely the greatest. Willing to do whatever it takes to help with your building needs. From getting in that specific product for your business, or helping you with finding something within the store, they are always happy to help out. For great products, and unbelievable customer service, stop in RP lumber Decatur illinois for all of your building and supply needs.

Michelle Walters

2022-05

my hot water heater recently went out (found out it was 30 years old). I called RP Lumber and talked to Mike Delatte. Very friendly and helpful!! He told me where to find out how big my old one was and also made sure I measured the height so that the new one would fit in my space! I was sick at the time and really needed the water heater delivered! He had someone in Lincoln that was heading back to Decatur that afternoon. They put it on the truck, and delivered it to my door!! Could NOT ask for better or more friendly service from Mike! I will definitely be buying more from RP Lumber in the future!!

Braden Polley

2021-05

I have been here twice and have had no issues thus far. The person at the checkout made better recommendations for me based on my budget and the folks in the yard were friendly and actively tried to find me flat/straight boards instead of whatever was on top.

Patrick Freed

2023-05

Great place to shop without having to drive north. The guys in the yard are very helpful and professional, big thank you to them.

Ksdhd21

2018-05

Way overpriced. Went to menards and had to buy more supplies and got everything the same except way cheaper. Also asked to have a 4x8 piece of plywood cut long ways and they can't even get that right. Was off and all they said was we don't cut to exact lengths. You have to go out of your way to mess up cutting 4 in half to 2. Beware.

Bruce Petersen

2017-05

I special ordered materials on Monday which were do in on Wed. I called their office 3 times to confirm on Wed @ 10:00 / 12:00 / 2:00. Nobody answered the phone the first 2 times. The third time (9 rings later) Ma... answered and said she was the only one there and would have to get back to me on the delivery schedule. She called back a hour later and we scheduled the special ordered materials to be delivered to job site Thursday @ 8 AM. I was called @ 10:50 AM to find out where the order was - the answer was they could not find road. Person I talked to Der.... was less than knowledgeable as to when the delivery could be made. I finally went to Google maps while he was on the line and started to give him directions when another person came on the line (Sa...) and said he would get the delivery out right away. The order finally showed up at 12:45 PM - 2 hours later. Not one apology offered. Unbelievable!!!

Eric Mercer

2017-05

I purchase materials for my job and I found RP Lumber to be great to work with. Their delivery is timely and the customer service is excellent. I will continue to work with them.

Madison Car

2019-05

Absolutly Terrible service, I bought their premium lumber and the lumber is junk and has curled and multiple of the pieces of wood have raised So terribly they have broken the screws in half. They will not stand behind their product and make it right. I WOULD NOT BUY THEIR LUMBER AGAIN FOR ANY REASON.

Dave Ducy

2023-05

Found what I was looking for and they price matched Lowe's nice people to work with

Chris Sherrill

2021-05

Pricey, and won't match competitorsOnly reason I ever go thru there is to keep from driving all the way across town

Colin Brady

2019-05

They are well stocked in a wide variety of building materials very very helpful staff

Igor Lebediev

2017-05

Stony is so rude!!! He can say only "I dont care" he got no idea how to speak to the people!

Curtis Grubbs

2019-05

Very helpful with getting price for my next project

Nick Nihiser

2023-05

Friendly helpful staff.

Terry Collins

2018-05

Service was good the food sucked

Kaye Timmons

2021-05

Don't have to wear mask. Yay

Mark and Brenda Wolf

2018-05

Overpriced, most of the staff are unfriendly.

Reggie Rogers

2020-05

Great friendly service!!

Michael Tasch

2018-05

Great fast service!

Jeff Petri

2019-05

Got wood