Kroger

Dale “1treasurehunterdale” Hurst

2024-01

I've only had a problem with one employee at this store and I believe she is gone. I want to point out the pharmacy here is excellent compared to Airport Plaza that picks and chooses who they will fill a legitimate prescription for. Brentwood Village is definitely my choice!

MK Johannes

2023-11

They are restocking, and aisles are a mess. Carts can't go in both directions. The products on shelves are not accessible.

Joshua

2024-01

Normally it's a decent experience in the shopping center, but going over to the pharmacy can be a pain. I had to pick up my prescriptions and I ended up having to leave because nobody would acknowledge me. They decided to answer phones and do other stuff instead.

Marta Gibbs

2023-11

This store is the absolute worse! We all rate it, talk to management, and corporate and yet nothing changes! I could not get so many basic items tonight because shelves are empty! It is disgustingly dirty with mold growing in the ceiling. We have no choices here in Decatur! We need to protest or something. Start showing up at city hall?? Something has to happen!

brandie Pry

2024-01

I move this store but for the love of God can yall please stop price gauging on the chicken how does a pack of krogers wings cost $21 to $24 dollars that is outrageous and its so hard to afford a pack of wings yall need to do better I love krogers but the food there is HIGH!!! PLEASE MAKE IT AFFORDABLE FOR PEOPLE WHO CANT AFFORD IT !!

Two Dudes Reviews

2023-05

Very clean store, friendly staff. Sometimes this store can be very busy, but just check the timing of when you come.Overall not a bad store. Seems to have a lot in stock.

Ava Blanche

2023-10

Store needs a deep cleaning. I would not trust any food bought at this location. The foul smell and disgusting floors that greet you walking through the door is enough to turn around and go up the street to County Market. I'd give negative stars if I could.

Titan Polus

2023-10

This is my rating scale for the quality of the toilet paper in the (men's) bathroom facilities. I think a lot can be inferred about a business based on the toilet paper they stock in their restrooms. Inadequate is between 2-3 ply, the rest are based on this as a starting point.SandpaperInadequateAcceptablePlushLuxuryFor this business the TP is rated as: inadequate.The TP is actually 2-ply. The basic large roll stuff most corporations get. The worst part was the toilet in the single stall. It felt like it wasn't even attached and wobbled really bad. As of someone had previously tried to steal it, but eventually gave up. And since this is Decatur, I guess that's completely plausible.

Judith Osborne

2023-09

I am tired of going into this store where they cannot keep staff. People work where conditions and pay are good. Management needs to improve. This is not the only Kroger that has this going on so I believe it’s a corporate issue. They made record profits but can’t keep staff. That says something about top management where the real money lands.

Jason Berger

2023-06

Almost made it. 1 star if something.... I can't remember but overall enjoyed getting food there. I think cleanliness comes to mind. But I'm sitting here thinking I don't think it was that dirty but I could be wrong.

Christa Logsdon

2023-06

Both good & bad thoughts on this particular location. Good...they offer the best selection of all 3 Decatur Krogers, and Marla, in self checkout, is my favorite employee. She's always friendly, and super helpful, as is the male who typically works self check. The older woman with the long, dark hair, & a limp? Not so much. She's been snotty to me on several occasions. Bad.. the parking lot is often a nightmare. It's just an accident waiting to happen. Especially with the weird drive thru set up of Dunkin Donuts. It's a chaotic store to visit, especially with the closing of Fairview. Decatur needs more grocery stores! The deli also seems to frequently be 'out of' certain menu items, like chicken tenders.

Todd Tatum

2023-07

I do like how you're completely ignored by the workers.

71&holding

2023-05

I understand after the pandemic that keeping things in stock is somewhat tricky. You order them but don't get them. But to have a store and it looks filthy all the time at Kroger North is unacceptable! Kroger East is a much cleaner store out by Mt Zion but is too far away. I only give 3 stars because their meat is so much better than Walmart or Sav a lot.

Dave B

2022-05

From out of town, but did have to shop here. Employees very nice, but management is saying there is a coin shortage and there most certainly isn't!. Cashier said sorry for the wait but coin shortage. I did get my change, but when I asked what a coin shortage, I haven't heard that anywhere else in my travels. She was like ya, shortage. That isn't TRUE!So I knocked off two stars for management creating a fake coin shortage.

Susan Koch

2020-05

There is an employee that I would like to compliment . He works in produce and his name is Mark Sullivan. He has been so helpful to me on several occasions. Yesterday I asked him about a fruit tray and mentioned that the size I wanted was sold out. He said he would fix me up a fresh one if I had a minute to wait. He did just that and also brought an extra for the next customer. He always has a smile and is so nice. Always willing to help in any way. Mark is an asset to the Kroger store.

Kameka Speas

2019-05

I would give this place 0 stars if I could... The store is very dirty and overcrowded. The parking lot is too small. I would fight the parking lot and the crowds if the store was clean and in stock. The produce section was empty in most spots except for the rotting vegetables that nobody wanted to buy. The shelves were dusty, the meat shelves were dirty with old dried meat drippings. I dropped something under the conveyer belt and went to get it, there was something spilled under there that had been there for a long time. The doors leading out were broken...again. The pharmacy is a disaster, the carpet looks like it hasn’t been cleaned since they opened, there are boxes stacked everywhere, it looks very unprofessional. I’ve made the decision to shop elsewhere.

Rachel Banning

2019-05

Items I regularly purchase are routinely out of stock. Selection of brand name items are minimal because they stock their brand. Produce is the one department that is always well stocked. Deli selection is hit and miss. Too many customers for the capabilities of the store.

Samuel Colton

2018-05

This store has been around for a long time and is beginning to signs of a needed face lift. I don't shop at this Kroger mainly because of the location. The entry and exit lanes to the shopping center are congestive (very poor arrangement when arriving from the North) as well as the parking. Many times there are no shopping carts available, so I do my best to grab one off the lot before entering. There is no real issues with the staff, but then again one hardly notices them until checkout, so some improvement in interacting with customers could be attained. The produce section needs some fresh ideas and a better presentation plan.

FckUrFeelings SuckAdick

2022-05

What was the reason to make the pharmacy sign bigger and brighter and make the krogers sign smaller and darker..cant even read the store name on the building..Employee at check out lock the screens after paying..why??? what is the reason" cardi b voice"! This shopping center lost all business krogers please be on that list 🤣

Urawsum

2017-05

This place is great, there's this older gentlemen at the automated checkout and he is just the sweetest person! Always tries to help and acknowledges people. Thats one person I can say needs to get a raise, like now. You people know you won't get another worker like this especially in ghetto/redneck Decatur. This is a great store to shop in and it's very clean. The ladies at the deli department are sweet and considerate. Honestly, this is the best store in Decatur. Great prices and the variety in vegan products, veggies and fruits is freaking amazing.

richard howe

2022-05

I only rate them 1 for service. Been there twice this week. The other day not mear enough checkouts for crowd they were half open while people stood half way through store to check out. Made it dofficult to shop. Today was worse. I manned check out 2 section of self serve. With their prices they can have more than one checkout. The girl working self serve could not care less about her job.....back to Aldi I go

Josh Keyes

2018-05

This store continues to decline in quality and customer experience. The store rearranged the entire layout earlier this year and also stopped carrying numerous products we value.Now today when I entered the entire organic produce section was gone and there was limited produce available. They also changed brands on things like salads and other products.We as a family spends hundreds a month at this store and we will now be searching for an alternative.To be fair, the workers at this store are great. It's the management that is way out of touch with the customer base.

Julie B

2022-05

Tonight was the first time I had been to Krogers in a few years. I will say I did self checkout it was so dirty theres def no one wiping anything down. Walking in the Produce Dept it was a disaster needed stocked and wiped down. Wow this use to be a great clean store what happen???????

Connie Flemings

2019-05

Found they were still out of the milk I get and have been for 2 weeksWhen checking out I was charged 74 dollar over what I had bought. Bring it to the cashier's attention she said oh how did that happen. It was corrected only because I brought it to her attention. My other complaint is I received a check and went to cash it at the store they said I had to use it for purchaseI feel my I earned it by using my card why should I be told how I have to spend it.

Samantha Durbin

2022-05

7pm the "In" doors are closed and blocked off, so everyone is pushing through the out. They don't carry some of the same products as the other Kroger here. Usually only one check out lane open, so self check it is. This is the new Farview Plaza Kroger, it won't last long at this rate and it's probably the oldest running grocery store in Decatur we have left. Sad.

B & L Wyss

2023-05

Fairly well stocked for the items they carry, but not as many made fresh items (Sushi, etc) as the Kroger located on the South East of Decatur.

Geneva Johnson

2019-05

Not good today. My husband and I stood waiting for help with the milk while the manager and another employee were chatting with another person not 5 feet from us. When the manager finally noticed me staring at them she asked if we needed help. The other employee said, "oh they're just regulars". As if to imply it was ok to make us wait. To make matters worse they were out of the milk we wanted.

Jarrod

2019-05

This Kroger is ok. The downside to it is that it's always over crowded since they closed Fairview Kroger, the parking lot is a complete disaster AND there simply is not enough checkout lanes. Yeah they have way too many self checkouts but I don't work here and refuse to use them as should most people. The self checkout is a pain to use because most of the time is doesn't recognize when you put your item in the bag and you have to wait an excuseratingly long time between item scans. I'd rather wait in one of the two lanes that are typically open and have lines so long that they block almost all of the main front aisle. But who cares when you can increase corporate profits for millionaires at the expense of the lower and middle class workforce.

Ryan Travis

2022-05

This location has been going downhill steadily since the Fairview location closed. Shelves look like a hurricane hit, checkouts backed up. They just reduced their hours again. Decatur needs more grocery options.

Rachel McCarthy

2019-05

A very good experience this evening! Employees were helpful. The Cashier was very friendly and pleasant. The Store Manager helped me out to my car and loaded my groceries inside my car!!! ALDI'S AND WALMART DON'T HELP THEIR CUSTOMERS. THERE IS SOMETHING TO BE SAID ABOUT GREAT CUSTOMER SERVICE!!! GREAT JOB, BRENTWOOD PLAZA KROGER'S!!!