Ken's Aquarium & Pet Supply

4.1 (136)

730 E Cerro Gordo St, Decatur, IL 62523
(217) 775-5146
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Pet supply store
Pet store
Tropical fish store

Accessibility

  • No wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Janice Warden

2018-05

Ken's Aquarium is the best pet store in Decatur...(in my book) It's under new management...Lori and her son Blake... they are AWESOME people...drop in... stop by and see the Great change...

Bryce

2020-05

They might've been remodeling but the store has a real strong smell. Like when you have a friend growing up whose sibling has a pet in their room but doesn't take care of it. That being said the couple employees I spoke with were pleasant and helpful enough. They didn't have what I was looking for but the few fish tanks I looked at seemed healthy

Rebecca Moore

2018-05

We were the first customers in their new saltwater room & have been back twice since then! The staff is friendly & knowledgeable. Selection is good and is only going to get better as they now have more space. We can’t wait to watch them grow. Highly recommend them! The talking parrot “Thunder” is a riot!

Lacey Swinburne

2019-05

Very awesome place. They have an absolutely huge variety of fish and lizards as well as small mammals like hamsters and rabbits. They even had different species of different hamsters and rabbits and had mice and rats grouped by different sizes. I love the huge selection of animals. They will let you hold the different animals and we had a lot of fun checking out the horned lizards. They also had a few spiders and scorpions when we went as well. I didnt see a lot of birds but they did have a couple. Very cool atmosphere, really laid back. A couple times I went there there was a dog roaming around the story who was very calm and friendly. I love taking the kids there when we need to kill some time. Definitely plan on getting a horned lizard as soon as I can get all the gear that comes with it.

Kalin Padilla

2019-05

Under renovation. New owners doing their own work. Store is ingy and dirty. Owners are friendly. They seem to have a good customer base. Inventory needs updated and products need to be cleaned and fronted. Housekeeping is poor.

Anna Cusimano

2018-05

Don't own a pet shop if you don't know how to properly take care of the animals! This place is disgusting, those animals are living in habitats way too small and they're filthy! It breaks my heart to see them like that. I went in needing feed for my reptiles, I will not give this place a dime. It needs to be shut down. These animals are suffering, this is not okay. I will be reporting them. Do not shop here. I'm all for supporting local businesses but not ones that are endangering innocent creatures.

Cari W

2020-05

For one thing, the entire place smells awful, worse than any pet store I've ever been in. The pet rats they have are all crammed in a tank that's way too small and most of them look very sick and malnourished. They had boys in with girls, which is a bad idea for obvious reasons, and the only food they had was just a pile of dog food. It's filthy and overcrowded and is just not well maintained. If you care about animals at all, do not support this store. I will never go back there.

teresa trogden

2016-05

Its been several years ago and though she at the time the groomers name was I think Peggy but she did an ok job on the grooming but I was a few minutes late picking my dog up and she took her home with her and left a note on the inside of the metal door ( that I could not see, saying I could pick her up at any time) again the sign was taped to the inside of a closed solid door that I could not even see from the outside and she charged me 3 days boarding. I will never go back there ever again!

Abbey McKinney

2020-05

The animals have no fresh food or water, it's too hot for them, smells. And it doesn't look like they get cared for at all. They also sell old used cages and dont even clean them out. Nastiest pet store I've ever been too. Poor animals.

Curious Irish Angel

2018-05

Great owner's.. very knowledgeable .. friendly I pick this shop over PetSmart any day..the new owner was left with a mess and has been working hard to get the neighborhood pet shop up and clean...PetSmart is an animal mill..hampsters..lizards..birds...and the employees are young, not well trained and dont really care..the owner here knows her business and puts heart into it...the review below is not accurate...

Raven Grider

2019-05

Suggest new people to work there need air conditioners or fans these animals are dying from the heat smh animals need cages cleaned every day need to be fed and watered every day they never have anything just putting the truth don’t hate it needs to get out there 😔 if I could I would take those animals in a heart beat to give them a better home

Sara McGee

2019-05

Great atmosphere, very knowledgeable employees, very helpful. They got us set up with a sunglow boa and all she'd need for now at an amazing price!

kym whitted

2018-05

Love this place! The owner and her staff took time to educate us on the snakes we are looking to purchase! Great place!

reptile_ lover25

2021-05

Loving going here but I take a point off because there not the best at answering the phone other then that they are very good

Cheryl Agee

2020-05

Great place. Been going here for years. 3 kids and 20yrs of pets and supplies. Snakes, fishies, snake supplies, crickets, mill worms, pinkies, gerbils, bedding, cages.

Jennie Speer

2020-05

Good place nice people but the products and the choices of fish have went down. But I always go there first..

Robert Allen

2019-05

Bought 24 live fish and got 6 extras already dead like here throw these away for us lol .drove 15 min home no stops in between and dumped out 8 fish that were still alive they too died while scooping out the other dead ones I give them 3 stars for effort and the comical aspect of buying a bag of dead fish makes me smile

Morgan Ravelo

2020-05

Everyone here was so nice and helpful and answered all my questions. My kids love just going in and looking around and asking a million questions

Carl Johnson

2021-05

I have been shopping here for years. Great place to buy fish. Staff is always helpful.

Christine Wilcox

2018-05

Love this places 40 yrs in business They know their business. Love buying my fish here Friendly and feasoable

Doug Claypool

2018-05

Better than pet smart but not very customer oriented. Have driven across town and arrived half an hour from closing time only to find they closed early.

John Hullbrothers

2020-05

Friendly service an quality pets an supplies

Missy Jackson

2019-05

Love going here and I got my bearded dragons there worms, which were cheaper than pet smart!!

Londa Ricketts

2019-05

Friendly staff can't wait to see selection one there remolding is done. Love talking to the birds

Logan S

2019-05

Good people and well taken care of animals. It's a bit run down, but who cares what it looks like if the service is great.

Amanda Mcglade

2018-05

One of the family owned pet shops left very friendly absolutely amazing

Trevor Lindsay

2019-05

Bought an iguana there today. Great service and very friendly and knowledgeable owners!

James Dinkelmann

2020-05

Even though it's currently being remodeled under new ownership service is good.

Ashley Valerio

2019-05

Great place! TONS of variety in the animals and knowledgeable staff

Amous

2021-05

Hot inside, some animals looked thinner. Also bug problem. They did say they just reopened.

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