Dollar General

Kriz Rbsn

2024-02

Clean and well-organized store--with a surprising abundance of decent quality products. Great service. It's no surprise to me that Dollar General is taking over rural America. Grateful to have this store in town as it saves us from having to venture to Wal-Mart or Hy-Vee in DeKalb.

Lana Kennedy

2020-05

Love Dollar General Stores, ("if they ain't got it... you don't need it!") Saw this awesome truck there yesterday!

Magaly Mendez

2023-05

The worst place to shop and used digital or any kind of coupons. The cashiers are very nasty. Store is dirty and can find the right price at all. I'm not going back at all. I was mistreated and felt like I was doing something wrong. Somebody have to do something, I ask for the manager she was worst, look like best friends. I definitely not going back again, to any of this stores even if giving stuff free. Nasty nasty store and even Nasty Nasty cashiers and Managers.

Ryan S.

2023-05

Don’t bother using a coupon and ignore any sales signs. They don’t care what the posted sign says and will charge you full price no matter what. Terrible customer service and rude management.

Joseph Flores

2019-05

Store stared really good and I feel like slowly is turning bad. I had purchase expire product, empty shelves and merchandising in store is just only getting words. Shelves look sometimes guys of junk or way over stuck. Anyway some of the people the work there are really nice but only some of them.

Heidi K

2022-05

Not bad, it's a dollar store. They always seem to have inventory carts blocking the aisles which are difficult to maneuver around if you have a cart. Hardly ever any large packs of bottled water which is a must when it's hot!

Barbi Young

2022-05

2 yrs ago the the store was stocked, organized, clean, and maintained. 2 yrs ago the staff was helpful, friendly, and happy.Now the staff is overworked, exhausted, and not happy. The store is understaffed. I feel like they work in substandard conditions.Months ago the heater for the store broke. The employees had to work in these conditions. Along with DG closing early for MULTIPLE weeks. I prayed the employees didnt loss pay for the hours DG was closed, but I do believe this was what happened. They should not lose out for staying loyal to DG.Along with the heater not being fixed for MANY weeks, several of the refrigerators are broken, and empty.The store is a mess! In multiple isles are HUGE overstock carts blocking the way. Multiple overstock carts in places! I have scratched, pinched, and bruised myself trying to get past these carts! I have had to move these HUGE HEAVY carts many timesaThe cash register malfunctions frequently, and has to be reset, which takes probably 4 to 5 minutes!I ordered DG online for pickup the 1st time a few days ago. NEVER will I do this again! It is the most unorganized site I have ever ordered from. Ive never seen online ordering without a search option. You have to figure out what category DG has it under. Such as frozen food, health aids, snacks and candy, home essentials...Once selecting a catagory, approximately 10 to 20 choices come up. If they are in some kind of order, I couldn't figure it out. I had to go thru item by item to TRY to find what I wanted to order.Surprisingly, many of the everyday items at the store were not available online.Since the products are in random order, I ended up looking COMPLETELY thru multiple categories item by item to NOT find it sold online. Ridiculous waste of time!!The website told me curbside pickup. I placed my order of 10 items overnight while store was closed. I scheduled my pickup between 11am-12pm.Around 11:50am I received an email saying my order was not ready yet, and was late.I ordered 10 things, 3 of them were multiples!!Received email stating my order was ready at 12:15pm.I thought I could order online, and have it brought out to my car. It would be quick and easy.Nothing about this order was quick or easy.Then the email tells me to go into DG app to tell store I am there. I didnt place my order thru DG app. I just used the website! I do not want to download DG app. The only way to finalize the pickup of the order is thru the app. Even thru my order did not start in the app. RIDICULOUS!Step 2 of the email tells me to come inside store and find 'pickup order shelves' and get my order.OMG!! My order said curbside pickup!! All of this nonsense, and I still have to go in the store!! I wasted SO MUCH TIME!!It would have been so much easier to just go to the store and buy what I needed.Ordering online with curbside pickup was supposed to be quicker, easier, and prevent me from going inside store!!ABSOLUTELY NONE OF THIS HAPPENED!!I went inside to get my bags, and the TP I ordered was out of stock! They don't do substitutions, so I got my other items, and had to go shop and pickup TP! I originally ordered 2 8 packs of TP, which I did not get in my online order. When I went back to get TP at the store, one 8 pack of the exact TP I ordered was sitting on the shelf. 10 minutes after Im emailed my order is ready, why is there one pack available? Ridiculous!So frustrating! My cred card was charged for the TP I did not get. It took 7 days for DG to redo the correct charges.From step 1 to 7 days after my purchases, this whole process was an unorganized mess!! Do not shop DG online unless you want to waste a bunch of time, and be disappointed!It is the complete opposite of the ease of shopping online with Amazon, or WalMart.I ONLY go to DG cuz its conveniently located.Right now, Im so upset with my last experience..Im not going to Cortland DG anytime soon. Its a shame, cuz I used to love it!2 years ago I gave them 5 stars, and an excellent review.If I could give them 0 stars,I would.They do not even deserve 1 star!

Linda Maffie

2019-05

Staff Phoned ahead from another Dollar General for as many discontinued bras in a style that both my daughter&myself REALLY LIKE,in both our sizes. THEY HAD &HELD THEM AN HOUR TILL I COULD GET THERE. Great customer service @ both locations. Although Sorry our bras are discontinued, we each have 2new ones and several pkg. socks & briefs as well and very good feeling about Dollar General.

Jeni Rogers

2017-05

I like it, it always has a variety of things you need at a discounted price. Sometimes they may not be fully stocked and not have things available but that's not often. People are friendly, however one time an older gentleman did yell at my son for bouncing a ball jst a few times, which I thought was rude and we left, and tried not to shop when he was there.

Scott Wagner

2020-05

The employees have been brave to say the very least...I have thanked them personally for dealing with so many strange people lately..This store stayed in pretty good shape even at the height of the panic.. I can only speak for myself but I have also heard from many in the neighborhood a well saying the same..this is like a community corner store out here..Thank You to the employees facing the ordeal face to face.Godspeed

Olivia Kelly

2017-05

I live close to this dollar general. I only stop by if I need something on short notice and don't have time to go into Dekalb.There hasn't been a single time where I've gone to purchase something and haven't waited at least 5 minutes for someone to come to the register. There's a frog at the front that says "squeeze me for service" or something like that. Because no one waits at the register to help/greet customers. It doesn't matter if I squeeze once and wait or squeeze 5 times, I have to hang out at the register for at least 5 minutes. I went in today and a woman was behind the counter. She heard me squeak the frog, waited a few minutes, then came over to squeak it herself! I guess it was beneath her to take the 30 seconds to ring me up. I'm tired of the lack of basic customer service found here.If you need something quick and don't want to run to town, hit the gas station instead.

hgs gs

2020-05

Great store ,specially if you know how to do coupons .you can get great deals super super super super cheap products plus there is always a great customer service anyway some products are not that expensive but to get those great deals you need to watch weekly ad that helps you to get better dealsGood luck next time you try to shop with coupons ....................

Dion Sutton

2019-05

This store is Clean and we'll organized. The clerks are nice and they're very approachable. I went there because I kept hearing Great things about the store.

Brad Stone

2019-05

Great store for a quick pick up stop on your way home. They carry name brands along with their own brand items. The staff at the Cortland store is always polite and helpful

ashley Jones

2020-05

Nothing is a dollar, boxes are literally everywhere full of stuff. You can not even get down some isles. Its ridiculous. They have very cute stuff but it's a frustrating experience.

David Petty

2020-05

Super friendly, great prices and convenient. Would prefer a locally owned store but DG is taking over the world so what're you gonna do?

Deja Hudson

2020-05

Dollar general is a nice store to get quick groceries that you may need.The staff are friendly and kind and they are sure to have anything you may need just heed my warning DONT USE THE BATHROOMS HERE it is 100 percent completely unsanitary.The

Gramma B

2021-05

It was nice to go to a different Dollar General store and see what they had there. I was able to get everything I was looking for.

Rick Santiago

2021-05

Glad to have a store nearby and they have the necessities, but the store should have more workers to ensure stock is put away

Lil Kimmie

2021-05

Love shopping local! Got groceries today and I love having frozen and refrigerator food options. Stress free!

Criss

2019-05

It's super convenient and my Favorite place to shop for deals. The staff is friendly and very helpful.

G B

2020-05

Good selection nice staff but the store is always AN ABSOLUTE MESS

Lauren Kerr

2020-05

I love having a Dollar General in my very small town. I can run in there on my way home from work if i need something.

alyssa ortega

2021-05

The manager is rude and you don't get your digital coupons deal like your suppose,too.You tell the manager and she says theirs nothing we can do about it.Well, don't put out deals if we can't get them digitally with our numbers.Cortland Dollar General.

Edward Williams

2019-05

I enjoy going to Dollar General the manager and her staff is really nice plus I love the manager's car

Indigo Rain

2020-05

Its a great place to shop, always fully stocked. Just a bit messy.

Isela Castro

2020-05

Great update in Store. Looks like they have more of a Variety in merchandise!

Amy

2020-05

Love this place I'm here multiple times a week and the newly renovated cortland location looks great!!

Geri night

2021-05

It needs a little organization but you usually can find what you are looking for and the people are helpful

Andrew Kellogg

2019-05

It is amazing how many things you can find affordably priced here