4.4 (887)
4640 W Irving Park Rd, Chicago, IL 60641
(773) 272-9119
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kisha Johnson-Smith
2023-12
Nom nom is a hit with my beloved Shih Tzu! The store is small but it’s clean. Due to construction in the area, not the easiest to get to right now!
Elizabeth. Dienes
2024-04
My labradoodle Coco was there for a bath and cut. Cecelia did an absolutely wonderful job. She listened to what we wanted and went way above our expectation. Thank you
kate arapko
2024-02
They have great groomers.Good stuff.We always find everything that we need for our little boy
Scott D
2024-02
Very small store with very little options for live fish. I usually order online for my supplies and pick them up there, usually within an hour. Usually only 2 employees in the store but haven't had any service issues.
Anisa Sharifpour
2024-01
We drove 15 minutes to this store to find out they close at 7 on the Google page it says it closes at 8. Not sure what’s going on either update the page or don’t have hours in there to mislead and waste people’s time.
Mars L.
2023-10
There's always friendly staff inside. Pretty clean place, well kept. The store is smaller than any other PetSmart I have been in, but they seem to be stocked with a lot of items. They usually have cats/kittens in the back for adoption. I have never seen any dogs for adoption there. Also, to the back it looked like there's an area to train/babysit dogs, but it may be closed down. They have a small aquarium section with mostly feeder fishes and other kinds of small fishes to the left when you walk in the entrance. I don't think they have live gerbils or reptile area, but they have the items for them. I mostly go there for the live crickets so they do have that.
Rashid Ladhani
2024-01
A bit of a line but it's not so bad waiting in line when everyone waiting or passing by has a cute little dog with them or sometimes a cat 😭💕
David Greene
2024-03
Picked up so my e booties for my pup. Cashier was friendly and helpful.
jason kluczyk
2024-02
Service is okay, store is clean. The bathroom has been flooded for the last six months and out of order to customers.
Dyfed Richards
2023-12
VERY VERY slow service. Over all the place needed cleaning and shelves needed attention. Very scruffy store.
Kingshortymp
2023-05
Very polite staff and has a great variety of products and services. I've never seen my dog so white before, I had just picked him up from the vet after a surgery and he had dried blood on his chest and neck. He is an Akita, Samoyed mix and is all white. I never thought he would get cleaned with the first washing and just wanted to clean him a little to hopefully make him feel more comfortable. But when I got him back I was amazed at how clean he was. They did an excellent job and got everything off of him and looked great. Thank you for a great job.
Andrew
2023-05
My doggo gets very anxious when there isn’t love and friendliness around them, so when I took my girl to get her haircut & bath with Jacqueline, I knew there wouldn’t be any issues. Jackie’s positive attitude and true care for the pets assigned to her had reassured me.Picking up my dog after the groom, I could tell she wasn’t exhausted from anxiety or stress. She seemed totally normal and of course happy to see me. The dog feeling relatively comfortable during a long session is important to me.I cannot speak to or for any other employee as I’ve mostly interacted with Jacqueline.So far it’s all good, however my dog was very thirsty getting home. Possibly could set out water bowls?They’re also cool with using a shampoo you bring in if your dog’s skin/hair is sensitive!
Kyra Fuller
2023-05
Went in with a friend to exchange a cat water fountain that suddenly stopped working. The cashier that helped us initially could not properly pull up their rewards account and did not actually answer any questions we had. She went to get her manager and he was rude and got upset when we cited the posted store policy. He was under the impression that it was a return. We conveyed that to the cashier multiple times and corrected her when she kept mentioning it as a return rather than an exchange. He handed off the new fountain in an aggressive manner and was dismissive of any questions we had regarding possibly needing a receipt for the exchange. Overall an unpleasant experience.
Gemma Pinney
2022-05
Really awesome location! We scheduled a nail trim for our dog Ziggy and had a very pleasant experience. The person that helped with the scheduling was pleasant. Cashiers were friendly. Andy in the grooming department was the star of the show. Pleasant to interact with, friendly to our dog, and very good at what he does. Ziggy’s nails are the best they’ve ever looked. It’s a smaller PetSmart, but almost felt more approachable for that reason. We’ll be back!
Anthony Armenta
2023-09
I had my dog groomed bath hair cut and bushed out paid $148.00 and my dog looks like he was never groomed hair still just falling off of him if I could give zero stars I would don't waste your grooming here at six corners petsmart
Frances Bulger
2023-05
Came here to get my dog's nails cut but mixed up the appointment time. They were able to fit me in. Associate also recommended furminator brush for my dog. Very helpful as always!
Isabella
2024-04
Friendly associates and fully stocked.
Gerard Staniszewski
2024-04
Good friendly service.
Bitcoin Bret
2022-05
Best place to grab my cat food, the staff could be a little nicer. I don't know, maybe it's the manager that is just rude. But I'll still hook it up with the five starsTell them Bitcoin Bret sent ya.
Jacqueline Colon
2022-05
I've been here twice and both times were unpleasant. The first time my husband and I visited we walked in staff did not greet at all, in fact they avoided looking towards the door for customers walking in. We were offered no help while walking around the store aimlessly looking for cat items. We walked out quickly. We visited again, and again no customers that walk in are greeted even though there is someone upfront. One associate did point us in the right direction this time only because we asked. The store was more organized this time also. The cashier seemed to disregard everything that the questions being asked about a product at the register and didn't bother asking whether or not we would like a bag. I'm done team PetCo over here. This store is not customer friendly at all.
D Q
2023-05
Had two employees follow me while I shopped around for wet cat food. I had just adopted a kitten and began going there regularly, as I live in the neighborhood. Apparently, being a minority and buying cat food is suspicious to the closing manager there. The same girl that enrolled me for the petsmart rewards program just a couple of weeks prior, was now following me around. I have over 10 years of Loss Prevention in my background. The 2 employees were just standing around talking by the register when I walked in. I was the only customer in the store since it was about 15 minutes before closing. Then after I arrive, they begin to adjust the items in the aisle I'm shopping in without . Manager was lucky I didn't report her to corporate. Never shopping there again. Take your business elsewhere!
Rosalinda Perez
2022-05
My dogs absolutely Love getting groomed by AndyThey are never stressed out when i get them back he always calls immediately so they are not caged.thanks Andy misty and lucho love you.. They always look absolutely fabulous
Allie
2016-05
Employees are nice and helpful. Conveniently located near me and always more than enough parking. Decent amount of toys and seems to have a lot of different food brands.Haven't ever tried their grooming services but whenever I go on the weekends they always have dogs getting groomed.Would be 5 stars if I could get the dental chews my dog likes.
Benjamin Redding
2020-05
The store is very clean and friendly with pets. We took our dog for grooming and they were wonderful with him. He came back smelling great and tail wagging! We were happy with how dry he was and how they trimmed his nails.
Alejandro Ruiz
2022-05
They have a kitten adoption section in the back. Good place to go if you want to see cute kittens. Large selection of dog treats. Got our mixed chihuahua several bones to play with.
becky janic
2023-07
I gave this location 1star because we took our dog in on his grooming appointment for 10am and wasn’t done until 4pm 6 hours later, will not be go back again for their services!!!!!
Cat Demian
2019-05
Mike at the register is a super star! Greeted us at entrance, advised of all the sales going on, so we came for 1 small thing and left satisfied with 3 purchases. Usually I wouldn't think that just a regular shopping trip to pet store can be a pleasant experience, but this one definitely was a great one for us!
Rachel S
2023-05
MY particular and picky style/ cut/ wash/ length/etc all achieved with JACQUELINE!! She's attentive, genuine, caring, heart felt, willing, supreme hard worker with consistent good/top quality grooming for my baby Pixie who is a white,10yr old, 6lbs, mini maltipoo. Not your average/typical unshaped or basic buzz cut/groom...not any or every groomer can achieve FULL body matlipoo grooming success and while listening to the owners instructions. I recently moved about half yr ago and not going anywhere else but with JACQUELINE-Jackie (think how u spell it) deserves full excellent appreciation and to be recognized as she's gone above and beyond. Excellence that comes from within, MOST DEF!
Sonya
2023-05
Small PetSmart. Due to smallness, lack of small pet supplies such as toys for your small pet. Had to order stuff online for small pet than buy in store.Otherwise, great for dog and cat owners.
angelo rivera
2022-05
Great Staff .... Lil Skinny Spanish Young Lady at The Irving Park&Cicero 1st. Shift. Super Helpful and went out of Her way to Help. Meeting Hard American Worker that Gives Off Positive Energy Makes your Day Flow Alot Easier .... Thank U 👍🏿
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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