Petco Grooming

4.4 (85)

613 W Roosevelt Rd, Chicago, IL 60607
(312) 243-2620
stores.petco.com

Claimed
Pet groomer

Accessibility

  • Wheelchair accessible entrance

Reviews

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Tamikca Reed

2024-02

I took my dog in for grooming and was throughly disappointed Cassie was my dogs groomer and needless to say she was having an extremely off day. She didn't do anything to my dogs head.. no face trimming she says because he was moving not ears taken care of nothing on his head she literally took clippers and went short on his body once there were long hairs sticking out all over his body. Also my dog doesn't have front teeth just wanted to put that out there. I watched a 20 second tik tok video when I got home and cut his face hair with details shears that I have around the house... I don't know if she is unskilled or just lazy when it came to my dog but I'll never book with her again. Now the team leader is amazing she did an amazing job with my dog and that's the only reason I'll take him back.

Janice Neumann

2024-05

Cynthia was wonderful with my dog, patient but thorough. He looked great afterwards and hasn't been doing his usual chewing on his feet ad scratching.

Carol Linett

2024-02

The person who handled our two collies was very kind and patient with our dogs, particularly our older collie (12 years old) who had difficulty standing for four hours. The grooming she did on both dogs was outstanding. Our only issue was the price, which was $305. That was considerably higher than when we last had our two dogs groomed at this Petco.

Noe Reyes

2024-02

I had a very pleasant experience at the Petco on Roosevelt. Everyone was kind and helpful. The groomer Cynthia did an excellent job on my dog Sunny. Tyler mentioned the sale going on and the woman who checked us out about the program that was happening. I left with a positive feeling.

Camille Crenshaw

2024-01

As always my dogs' groomer, Cynthia, gave her the best hair cut ever. She always remembers how I want it done.

RitaS Cheatham

2023-05

The job that was done was rather poor because they only gave my senior Yorkie a body haircut and ignored her head, face and feet. Thankfully I received a reasonable refund from a very kind and understanding manager two days later. I definitely will not be returning.

Jonathan Lessard

2022-05

Place looks nice, looks really hygienic. I was thinking of bringing my dog for grooming until I needed help. Impossible to get service. We got more help from a lady that was only there for a pop-up. Unfortunately she couldn't help us with what we were looking for but she directed us to the grooming counter. We had the misfortune to speak with the manager. She told us to hold on and went in the grooming room. We waited over 5-7 minutes not knowing what we were waiting for exactly as she was staring at us through the glass until we left. I highly recommend to go somewhere else. Fortunately PetSmart was just a corner away and we got help within 30 seconds.

Tamra Rubin

2023-05

Was not impressed with the grooming. My pet's nails had not been cut when I arrived and he did not look as nice as he did when he was groomed at PetSmart. The detail just wasn't there. My dog seemed upset and scared. He did not want to come out of his crate for a day. I will likely not return for the grooming service.

Celeste Tello

2021-05

Bear was a little anxious during his vet appointment, but our groomer was very patient and kind to him. I'm sure after a few more appointments, he should be better during his appointments. I'm so grateful for them being so good with him. Thank you!!

Laverne B

2021-05

I absolutely enjoyed how Aaren handle our furbaby, he is a new member to our family and we were excited to see what he was going to look like and she did a great job. His face was trimmed well and his body was trimmed neat.But what I enjoyed most, when we got there she got down on hands and knees and played with Dolce before whisking him off where we couldn't see the interaction. Thank you Aaren see you in 4-6 weeks.

Lindsay Palmer

2021-05

My groomer Yessenia was so knowledgeable, professional, and understanding. I told her about how my dog has sensitive skin and she gave immediate recommendations and told me about the products she would use. My dog was very well-groomed and comfortable after a groom with Yessenia.

Jeff Harbert

2021-05

Cynthia has been nothing short of amazing with my dog Sophie and I've never had a grooming experience I wasn't extremely satisfied with over the past 3 years. I am sad to be moving out of state and unable to visit in the future, but would definitely recommend Cynthia and the rest of the team to anyone.

Sharon Moore

2022-05

My dog looked great, the groomer cut PJ hair just like I asked her to. She called 30 minutes before the job was finished. I will be back for sure!

Noe Reyes

2021-05

I am always pleased the way my dog Lola is welcomed when we walk in. Cynthia is an awesome groomer who always makes my Lola look fabulous. She is kind and patient as Lola can be a bit of a brat.

Yvonne Chatman

2020-05

Cynthia always have a fresh and pleasant attitude with our dog Mia. She gives the best grooming!!!! We love the staffing and the location. THANK YOU!!

Sekordri Lewis

2020-05

The groomer was very unprofessional. My dog’s cut was uneven and the services I requested were not completed. The grooming department and the store manager were both rude. When I informed the store manager that I was not satisfied with the treatment nor the service for my dogs, he told me “well, don’t come back”. These people mean and should not be trusted with animals.

D Pothoven

2020-05

My dearest coworker was in an accident and I was tasked with fostering her two beta fish, Nigiri and Sashimi. I had to learn everything I could, as fast as I could, I stopped into this Petco tonight to grab some supplies and the young lady that helped me could not have been any nicer! What a great help she was, she quickly picked out the items I needed and ran me through all of the do's and don'ts, she was just plain and simple, awesome! Obviously she loves her job and all of the critters, so If I ever grow up and am responsible enough to get my own real pet, I will only shop at this Petco.

Aubry Tucker

2021-05

Kiko was safe and cared for. The groomer (I cant remember her name) took the time to show him everything she was doing, which helped to alleviate his anxiety. Will definitely be doing it every shedding season.

L Prater

2023-05

I arrived around the time that they opened to pickupan online order. I was greeted and helped quickly

Kalah JP Powell

2022-05

Always great customer service, wonderful disposition with our pets and they consistently create a warm, friendly and welcoming environment for the pets and the pet parents.

Clayton Bromwell

2021-05

Our groomer Mylissa is so engaged with our puppy. Our puppy Kane loves her and is always excited to get groomed.

Luciana Pintor

2020-05

Mylissa always does a wonderful job with Gordon. So glad we found a trusted groomer near us.

Guadalupe León

2022-05

They always welcome Jules even though she gets nervous at times. Super friendly staff!

Sheila Jones

2021-05

The groomers at this Petco did a great job with my 14 year old pup by keeping her calm and they listened to exactly what I wanted with her haircut.

Stephanie Krah

2020-05

This was a great visit for Daisy. I enjoyed the services provided by her groomer. She did an amazing job.

Kevin Jackson

2021-05

Theresa was great. L. A. Loved his cut and grooming. He even showed me his teeth.

Skylar McGuire-Rollins

2022-05

They're always so sweet and Sasha, my pup, comes out looking fresh and happy.

Vanessa Hughes

2021-05

They are always courteous and friendly and they do such a good job grooming Sheba.

D P

2021-05

Hair cut not cut to length asked for and the turn around time was longer than usually. Usually I have a great experience

Mz.Precious Michaud

2022-05

My dog was treated very nicely and his hair cut was wonderful

Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-6 PM
Sunday 9 AM-6 PM

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