4.5 (235)
9670 S Western Ave, Chicago, IL 60805
(708) 907-4297
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gwendolyn Stroud-Jones
2024-05
I experienced PETCO Grooming Salon early this year in March and have no complaints. I looked at reviews before going so I knew the groomers I wanted for my fur baby, fortunately I received one of them and she was my first choice, Donny. She did an amazing job, couldn’t have asked for more and her professionalism character and patience was on point. She seems to love animals and it shows in her work. Everyone else I encountered while there were wonderful too. I just purchased another baby and will be taking them both in for grooming. You seem to have a great staff there, don’t let them get away.
Dessia Williams
2024-05
I was overcharged for service my puppy never received keep in mind for the FIRST time visiting was a terrible experience and I would never be back to 95th in evergreen they charged me 76 but my booking state 55 scammers, they did NOTHING I PAID FOR but cut my puppy nails no teeth brush, no bath, or scent on him, clearly no hair cut(reason i brought him in first place!) no paw balm or bowtie they LIED about not having that too!! Smh terrible service indeed!!! They get AWAY with this by making sure the pet parents cant come in back with are pets to see what we PAY for cant even look throw the windows cuz they TINTED smh wonder why.... Wish i couldn't give NO STAR to post review i want a FULL REFUND
Nikki Blackshire
2023-11
Scrappy did not receive services paid for. No deshedding treatment nails were still long. He wasn't there an hour. It them all but 20 minutes then I get a call saying he's ready. Once he dried he still had dead hair shedding not happy at allThe groomer before took her time this one didn't.
tresa jackson
2024-03
Jessie is very attentive and friendly. My dog loves his care.
Nycholle
2023-10
The groomers took great such care of Winston. We greatly appreciated the attention and patience that was spent. Winston is not even 1 1/2 so he is still getting used to being groomed.
Kippy Edwards
2024-04
I appreciate how the stylist cut my dogs hair how I suggested. Bingo looks amazing
Duane Gordon
2021-05
Took doggy to Petco for grooming. They handled and cleaned my dog with care. Let me know when it was time for grooming again and other things to protect his coat. Great service and professionalism.
Joyce Bryant
2024-02
Jesse is always so attentive and caring with Zoey and personable with me
Aparna V. Menon
2023-07
Donni at Evergreen Park Location in Illinois is the best groomer I have ever had. She is gentle, sweet, accommodating and most important to me with my latest furry baby Mushu, she is patient! He is a handful and does not sit still but she somehow ALWAYS has a beautiful, perfect cut!! She is knowledgeable about breeds and products. She always goes the extra mile and calls to ask whether she can deal with it. Petco better do all they can to appreciate her. Miniature Schnauzers may have skin and dandruff issues! She is a gem! Lastly, I made the mistake of taking my dog to another groomer at the same location, you should be happy that I was not asked to leave my (hostile, scathing and belligerent) review then!!!! We didn't even RECOGNIZE Mushu, he was shaved bald everywhere!! I was so mad if I opened my mouth I would have gone viral! Doneisha (Donni) at Evergreen Park Petco in Illinois is the absolute best!
Gailynn Gaye
2024-03
The young lady, that handled my dog, did an wonderful job
Desiree Turner
2023-10
Groomer does exactly how I ask for my Reesecup Matipoo . We love Donny , she’s the best !
Sonya Smith
2024-02
I love the way Newton greets my fur babies and he really do an awesome job .. Thanks Newton
Shayla Hitchcock
2022-05
Donny was great! She took great care of my dog Nova and went above and beyond to help me find a harness for Nova after the service was over. I always feel like my dog is in safe hands when I leave her with the grooming team at your Petco, not to mention she always comes out looking and smelling great!
Susan Evans
2022-05
Our groomer, Jessie, is the best! I know when I drop my dog off and leave him in Jessie's care that he will be in good hands. Jessie is very talented and my dog always looks wonderful after receiving his grooming from Jessie. It is important to me to know that I don't have to worry while our furbaby is being serviced.
Elia Sanches
2021-05
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Williams Benita
2021-05
I LOVE MY GROOMER JESSIE! He's the ABSOLUTE BEST! I have the biggest baby a Chocolate Lab and he's Two hands full we drive all the way across town to come to Petco Grooming so My dog Handsome to get a good oatmeal bath, and his nails trimmed and buffed. He's treated so well here, there fast and great on my budget!👍🏽👍🏽
Nicole Frazier
2023-08
I received amazing service from my groomer, Donny. She was attentive and very helpful!!
Tanya Williams-Davis - CRFA
2020-05
Jesse always does an excellent job with Remy and Tequila. I'm confident in his skills and have no complaints. He's always pleasant and professional and treats both of my fur babies with loving care.
Xochitl
2019-05
I take my dog for grooming services, the staff is usually friendly. Lately I noticed a decline in the quality of the service. I asked for my dog's nails to be trimmed and when I picked her up she had only received a bath. The groomer said she missed the nails but could so it really quick, I opted not to and was not charged for that but it was disappointing to see
Rashad Brockman
2024-04
Jesse done a great job
Joy Jackson
2022-05
Logan is amazing!!! She's grooms my boy roscoe just like I requested!!! She goes over and above!! The managers are awesome!! I had an issued and they took care of me for my inconvenience!!
Angel Anderson
2020-05
I gave the score of 10 because i been coming since they open and customer Service is always excellent i love the shopping experience. My groomer logan is awesome if she leaves don't know what i will do she is the only one i let cut my dogs hair. Let someone esle cut it before when she was out it didn't go well
Martenia Shyne
2023-08
Our groomer was very attentive to joi's needs as well as answering our questions and concerns
Linda Barrett
2020-05
Donny did exactly what I wished for on Teddy. I am so, so happy with the results! It has been difficult for me to take care of removing the knots and matting from Teddy’s fur on my own at home. And, Donny did a beautiful job with bathing him and brushing out his knotted fur and slightly shaving his chest to remove knots. I am so, so pleased!! I truly believe that I’ll be able to keep Teddy’s fur better groomed now on my own at home, in between his grooming appointments with Donny! 🐶👩 👍🤗💖
Gina Hassett
2021-05
The staff greeted us with kindness. They were very kind to our scared dog. They offered suggestions on service but didn't push the upsell. We watched our pet receive services and the staff was gentle and attentive.
Meaghan M
2021-05
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Andrea Vinson
2021-05
I come to that location because of the groomer named Jesse. He is so professional and charming! You just know your pet is in good hands. And then the finished product!!! I almost cry every time London is through. Thanks Ms Vinson
Ms. Jackson
2023-05
Nice.There's a fella that works here name Lenard who's such a star to this place . Lenard is always so helpful and informative, He so positive each and everytime I go there. He deserve a raise.
Casey Benson
2020-05
The wait is entirely too long. Don't make appointment times if you are going to create my dog for 6 hours before the groom. The haircuts were fine, but she had to go to the bathroom so bad when I finally could pick her up, she barely made it out of the store. Wrote to corporate and no answer from the store. Have been going here for 2 years and each time the wait time gets worse and worse. Furthermore don't lie about how much time it will take.. another 30 minutes. After that another 45, then I get there and she's STILL on the table. Busted.
C Miller
2019-05
Fantastic work on my 80 lb. goldendoodle who is afraid of grooming and was trying to climb over the gate and escape. They show the customer a sample of what the final cut will look like based on how short you want the cut and the extent of the matts in the dog's coat. The package deals are great to include teeth cleaning and nail trim. You can also get vaccinations here - one stop shop. Very very kind and sweet staff who obviously love dogs.
| Monday | 8 AM-7 PM |
|---|---|
| Tuesday | 8 AM-7 PM |
| Wednesday | 8 AM-7 PM |
| Thursday | 8 AM-7 PM |
| Friday | 8 AM-7 PM |
| Saturday | 8 AM-7 PM |
| Sunday | 9 AM-7 PM |
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