3.7 (124)
5525 W Division St, Chicago, IL 60651
(773) 687-6415
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bessina Carey
2024-04
I can give them a zero rating, I would. The staff is always rude and they never help you find your items. When you ask for assustance, they tell you if it's not on the shelf then we don't carry it. Today I asked for a product called CLR. She told me if I don't see it, they don't sell it. After going to another isle, I found it and showed it to her. She was very rude and I said I won't be back. Can't waste my money on bad service.
Yarlander
2023-11
My items were in stock! This Family Dollar has products I've never seen in my community. What a shocker today. I told manager I have return to see all new brands they've advertised. My area is not far but, our stores does not have these things. Y? We have travel for good products.
wilson zotamba
2023-11
I don’t think these people like their job… I was standing at the cashier for 5 minutes… no one was there… Ronda came with bad attitude and on the phone 😣 no even apologized.
Dominique
2023-06
Edit from last review. Manager is rude and employees are rude and always chatting and not working at times. This location did not honor any retailer coupons. They also had bags that had bite marks from mice. It's temporarily closed now.
Catherine Cullum
2023-10
These ppl hate their job! No customer service at all!! They just look miserable!😖
Belinda Murphy
2023-05
Went in for a few cleaning supplies and found some amazing deals in clearance! The store was well stocked and the staff was helpful and friendly.
Katherine M
2021-05
It says online store opens at 8AM...tell me why who ever was in charged to open the store. Was extremely late at 8:15 AM.. saw me waiting and was taking her sweet time to open the store. I called the store and didn’t answer. Then she calls back and ask me can you hear me.. and I said I can hear you. I’m like when we’re you guys supposed to open the store?? She said in a few.. I’m like you’re late and I’m reporting this to the district manager. It was 8:30AM and she asked me if that was me outside. I was like I have things to do. Now I know not to come early to this location.
crucita Santiago
2020-05
So, so sorry for everything that’s being going on on this store . We change the way the register was and now is more faster taking care our customer. We here to help you and serve you and make our customer happy. Any problems that our customer have we will like for all of you to asked for the manager and let them know the situation that you have will any of our staff. Each of our staff have a name tag and we will appreciate if you let us know the situation so this won’t happen again. I apologize for everything that has being going on here. My apology to our customer.
Tamara Cooper
2018-05
PROS: Convenient in the neighborhood and Friendly employees. CONS: The register is in a odd location. Once you pay for your products, you have to go back through the line to get out. As with a majority of Family Dollars clutter. I gave 4 stars due to the friendliness of the employees..it will make you look over everything else.
Marcel Hoskins
2021-05
Just moved to this area and I've been a few times, the staff is really nice and helpful. There's a few things in the store I didn't expect them to sell, which shocked me.
chance nobody
2021-05
So here is the thing i live in this area now and there is a big difference. Family dollar i need yall to up the workers pay they are nice. But family dollar you are slacking on cleaning products laundry products and a few other products. Shelves are empty in tis store where are the candles and oils. If i go to the nicer neighborhood they are hella stocked..
Mad Poi
2024-04
Too much clutter
Linda Herrod
2017-05
Has all household items I use plus more. I watched the owner on da TV Show "Under Cover Boss n he awarded monetary appreciation to his employees. I will always shop there after watching da show.
manuel salazar
2023-09
The manager is extremly rude everytime i visit
Maria Veliz
2021-05
U CAN FIND ALL KINDS OF THINGS HERE FOR $1,00 GREAT STUFF VERY CLEAN MASKS REQUIRED N WORKERS VERY HELPFUL I RECOMMEND THIS PLACE TO EVERYONE TO SHOP HERE U WON'T REGRET IT
lynette liddell
2021-05
Fully staffed and helpful. Glad to have the same employees back, good to see familiar faces😍
La'Shell Duncan
2023-05
Always well stocked, great customer service.
Felicia Delaney
2021-05
I frequent this particular family dollar since its the closest to my home but it could really use more products on the shelves rather than blocking the aisles perhaps they need more staff.
Jmary Hernandez
2020-05
Not even 8pm and the clerk did not let me purchase Pampers right now. Thats crazy.They are so hyped to go home when customers always come first.VERY POOR SERVICE AND EVENING TEAM
Rotonda Rucker
2017-05
Very nice staff and very orderly store. Nice and clean and everything is in it's place neatly and easy to find.
Kevin Reaux
2021-05
The place was nice and clean. Items were well stocked. Staff was nice.
Dyone Dorsey
2019-05
Good place to shop and the prices are cheap and they have a lot of different products to choose from...
Vanessa Flowers
2022-05
It was good I was able to find what I was shopping for - clean store
Keyana Riley
2019-05
Terrible customer service they rush you the hell out of there when you have 20 minutes left just so they can go party one girl was on her phone at the register talking about what she was gone do just a bad place for shopping
Jennifer Parker-Bell
2021-05
It was great the workers are kind and I found everthing with ease.
Mechelle Hollingsworth
2019-05
Never disappointed when I go to this store there always something different to find there an PRI
Trazana Larkins
2017-05
This store was extremely dirty. There where atleast 5 employees there and it was still dirty and out of order
Barbara Willis
2021-05
Dissatisfied with todays visit. They no longer carry a variety of cards for all occasions. No longer the place to go for necessities.
Bobbie Tharpe
2017-05
Love the store because the employees are always smiling.
Jesse Max
2017-05
Coustmer service is good but sometimes there are long lines and they don't answer the phone.
Monday | 8 AM-8 PM |
---|---|
Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-8 PM |
Saturday | 8 AM-8 PM |
Sunday | 8 AM-8 PM |
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