3.6 (154)
5410 W Chicago Ave, Chicago, IL 60651
(773) 823-5132
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ingrid Jackson
2023-11
The customer service is very poor, the rude young ladies don’t know how to communicate effectively, they steal your money and get mad and be ready to fight when u ask for your correct change. A young rude lady didn’t give me my correct money for my cash back, she told me she didn’t have to do it, even tho obviously you are at work, it’s your job, then continued to threaten me only because I corrected her about MY money. I said absolutely nothing rude or mean, actually laughed it off to her and got called a female dog and threatened to get “flooded “ lol, I was in my government issued uniform so I didn’t engage with the mess but I will not return to my neighborhood store because of the incompetent employees and their disgusting behavior
Ms. Angie
2024-01
The store was very cluttered. The cashier was on a personal call and eating while ringing my merchandise. This store is very unprofessional.
Queensly cartia
2023-06
Well this day I wen as I walked in there was a car crash like literally in front of the door. Hilarious man hit parked car. But staff is nice. There a few things can b better but it a Normal family dollar. They're in stock most the time I haven't had any bad experiences or food shortage
Keri Gomez
2024-02
They close whenever they want dont waste your time.
Melissa Henderson
2023-06
Everyone is so nice 🙂 They get a lot of characters in there but they stay professional. I love shopping there.
Minister Stay Fly
2018-05
Horrible experience with this store. There was a bulk of rugs on a displayed shelf with what I thought was the correct price . Once I got to the register I noticed it was about six dollars more. I explained to the cashier and she called a female worker to check the shelf where it was. All what was said was it is labeled wrong. How is that my fault I ask? There was no apologies nor a price match to satisfy the customer, not to mention no eye contact. I left everything in my cart and walked out. I was too pissed to ask for a manager. Mean while ghetto rap music was being played by the cashier personal music speaker. So unprofessional.
Gloria W
2023-05
I love shopping at Family Dollar. Products are reasonably priced and good quality. Family Dollar is my first go to store especially for toiletry, bath medicine and hygiene products.
Jessica McElroy
2017-05
Random but good selection of cheap stuff you need (and don't). Staff can be rude at times, perhaps due to past experiences with would-be shoplifters, so don't be surprised if a busy cashier shouts out one of the floor associates "Watch her!" 😒
Sandra Scott
2023-05
I just love going to My family Dollar the customer service great the store is clean I just love it on Chicago avenue and long I love that family Dollar is the best I give you five stars if I can give you 10 I will
Justin
2018-05
It was ok. Nothing spectacular nor disappointing. A regular, non eventful visit. When are they gonna get their doors fix? First impression; it's a ghetto family dollar.
Otis Golston
2022-05
That's the female employee divorce arrest her she was awesome she was great she took care of your business God bless her thank you
Leslye Long
2019-05
They know weave. AMPLE selection of weave, wigs, tools and hair accessories. Highly recommended. Park to the west of the store & have knowledgeable sidekick 😀
Willie Holman
2023-05
If it doesn't cost to much, get a night shift just for stock so customers can walk through the store freely
Edward Robitson
2023-10
Can't Rate this place only passing by the bussiness
Winter P
2020-05
Employees lack customer service skills.. this one cashier who was black man whom I thought was feminine was very rude.. I will not be returning
Sylvia hobson
2019-05
My shopping g experience at Family Dollar today was simply amazing. I would recommend this place to family, friends and tourist. Thanks☺️
Consuela Trice
2017-05
Very good store. Staff are always helpful. Good selection of merchandise with reasonable prices.
James S. Alexander
2018-05
It's not good at all! Especially with your employees very very bad attitude when asking for items on we're they are at
Trazana Larkins
2017-05
This store is a Hit or Miss. Some days they very nice and helpful and some days I would like to call corparate on them.
Vera Giles-Norris
2018-05
Saff has bad attitude customer service is at an all-time low ...and please don't let them know your getting cash back from the register OMG it's a No No
Margaret A.Brown Brown
2018-05
Why youall system not working.I went to two different F/D,unable to shop, couldn't use debt, coupons,it CREDIT cards .No one uses cash!!!!!
Bridget Mckinley
2019-05
It has gotten much better concerning their customer service
Natalie Lopez
2019-05
Bad services and Bad employee! God bless that lady mouth! Never going to that store again.
Davonda Buck
2018-05
Had the worst customer service I'd experienced in a long time....
Willie Myles
2021-05
Other than waiting in line customer service is great
Veronika Senter (Ronni)
2017-05
You could never move around the store is so crowdedall the time things are always sitting out in the Al's and the store is too small.
shannon monique
2019-05
The family dolla on homan & Chicago is horrible & unsafe dont even wanna rate them
sharron Anderson
2018-05
They are nice for a quick stopbut nothing major
Nyre Burnett
2019-05
It had a banana toy to stretch very fun to play with
Monica Rice
2022-05
My local neighborhood store not a lot to choose from in store but it’ll do
Monday | 8 AM-8 PM |
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Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-8 PM |
Saturday | 8 AM-8 PM |
Sunday | 8 AM-8 PM |
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