Family Dollar

3.6 (154)

5410 W Chicago Ave, Chicago, IL 60651
(773) 823-5132
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Ingrid Jackson

2023-11

The customer service is very poor, the rude young ladies don’t know how to communicate effectively, they steal your money and get mad and be ready to fight when u ask for your correct change. A young rude lady didn’t give me my correct money for my cash back, she told me she didn’t have to do it, even tho obviously you are at work, it’s your job, then continued to threaten me only because I corrected her about MY money. I said absolutely nothing rude or mean, actually laughed it off to her and got called a female dog and threatened to get “flooded “ lol, I was in my government issued uniform so I didn’t engage with the mess but I will not return to my neighborhood store because of the incompetent employees and their disgusting behavior

Ms. Angie

2024-01

The store was very cluttered. The cashier was on a personal call and eating while ringing my merchandise. This store is very unprofessional.

Queensly cartia

2023-06

Well this day I wen as I walked in there was a car crash like literally in front of the door. Hilarious man hit parked car. But staff is nice. There a few things can b better but it a Normal family dollar. They're in stock most the time I haven't had any bad experiences or food shortage

Keri Gomez

2024-02

They close whenever they want dont waste your time.

Melissa Henderson

2023-06

Everyone is so nice 🙂 They get a lot of characters in there but they stay professional. I love shopping there.

Minister Stay Fly

2018-05

Horrible experience with this store. There was a bulk of rugs on a displayed shelf with what I thought was the correct price . Once I got to the register I noticed it was about six dollars more. I explained to the cashier and she called a female worker to check the shelf where it was. All what was said was it is labeled wrong. How is that my fault I ask? There was no apologies nor a price match to satisfy the customer, not to mention no eye contact. I left everything in my cart and walked out. I was too pissed to ask for a manager. Mean while ghetto rap music was being played by the cashier personal music speaker. So unprofessional.

Gloria W

2023-05

I love shopping at Family Dollar. Products are reasonably priced and good quality. Family Dollar is my first go to store especially for toiletry, bath medicine and hygiene products.

Jessica McElroy

2017-05

Random but good selection of cheap stuff you need (and don't). Staff can be rude at times, perhaps due to past experiences with would-be shoplifters, so don't be surprised if a busy cashier shouts out one of the floor associates "Watch her!" 😒

Sandra Scott

2023-05

I just love going to My family Dollar the customer service great the store is clean I just love it on Chicago avenue and long I love that family Dollar is the best I give you five stars if I can give you 10 I will

Justin

2018-05

It was ok. Nothing spectacular nor disappointing. A regular, non eventful visit. When are they gonna get their doors fix? First impression; it's a ghetto family dollar.

Otis Golston

2022-05

That's the female employee divorce arrest her she was awesome she was great she took care of your business God bless her thank you

Leslye Long

2019-05

They know weave. AMPLE selection of weave, wigs, tools and hair accessories. Highly recommended. Park to the west of the store & have knowledgeable sidekick 😀

Willie Holman

2023-05

If it doesn't cost to much, get a night shift just for stock so customers can walk through the store freely

Edward Robitson

2023-10

Can't Rate this place only passing by the bussiness

Winter P

2020-05

Employees lack customer service skills.. this one cashier who was black man whom I thought was feminine was very rude.. I will not be returning

Sylvia hobson

2019-05

My shopping g experience at Family Dollar today was simply amazing. I would recommend this place to family, friends and tourist. Thanks☺️

Consuela Trice

2017-05

Very good store. Staff are always helpful. Good selection of merchandise with reasonable prices.

James S. Alexander

2018-05

It's not good at all! Especially with your employees very very bad attitude when asking for items on we're they are at

Trazana Larkins

2017-05

This store is a Hit or Miss. Some days they very nice and helpful and some days I would like to call corparate on them.

Vera Giles-Norris

2018-05

Saff has bad attitude customer service is at an all-time low ...and please don't let them know your getting cash back from the register OMG it's a No No

Margaret A.Brown Brown

2018-05

Why youall system not working.I went to two different F/D,unable to shop, couldn't use debt, coupons,it CREDIT cards .No one uses cash!!!!!

Bridget Mckinley

2019-05

It has gotten much better concerning their customer service

Natalie Lopez

2019-05

Bad services and Bad employee! God bless that lady mouth! Never going to that store again.

Davonda Buck

2018-05

Had the worst customer service I'd experienced in a long time....

Willie Myles

2021-05

Other than waiting in line customer service is great

Veronika Senter (Ronni)

2017-05

You could never move around the store is so crowdedall the time things are always sitting out in the Al's and the store is too small.

shannon monique

2019-05

The family dolla on homan & Chicago is horrible & unsafe dont even wanna rate them

sharron Anderson

2018-05

They are nice for a quick stopbut nothing major

Nyre Burnett

2019-05

It had a banana toy to stretch very fun to play with

Monica Rice

2022-05

My local neighborhood store not a lot to choose from in store but it’ll do

Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

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