3.8 (133)
6414 S Western Ave, Chicago, IL 60636
(773) 498-1657
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nicole De Leon
2023-07
Now I know some of these comments ppl r really being nice because the staff for the most part is really nice. Store being clean is a lie store being stocked is a lie!!!! They might of gotten better with that as of recent but overall this store location is always a mess!!! Now today I went in 6/23/2023 & the staff that was there had to CLOSE THE STORE!!! Due to no staff showing up to release the other from their shift!!! This store always seems to have an issue with keeping staff!!! Corporate office think it's time u guys step in because this location truly needs some help!!!
Simone Mercer
2023-05
What a wonderful experience I had today with the Team Members at the Family Dollar on 64th & Western. I was in the neighborhood and rushed in to purchase a very important item. The Gentleman and the Ladies all weighed in and offered me advise on the next best steps. I promise to make my way back to this location when I have more time to shop. The store was extremely clean and well stocked. But most importantly, the personalities and the professionalism of the Team Members was very must appreciated and made me smile!
carolyn cjohnson
2023-05
The service provided today was very good. However the entrance to the store was littered with large amounts of trash that was a terrible eye sore & also a bad representation of Family Dollar. Please note that I reported this issue to the Store Manager today on 2-1-2023 @ 12:58 pm. The Store Manager explained that the wind blows the trash into the entrance. I feel that the Employees should do a better job of keeping the entrance clean and not littered with trash.
Juan Conners
2024-04
Very respectful especially this one lady
Ashley
2024-03
I don't pay the same price Advertised at the register..
Maria Gaeta
2023-07
I love this store The service is a great blessing for All the staff.Thank you! Verte highly recommended😎 ✌💯✨
Faith Rooker
2022-05
FAMILY DOLLAR 🙏🏿🌏💚THIS IS NOT A GOOD LOOK FOR YOUR BRAND AS A WHOLE. 👎🏿 Information on this location BUSINESS HOURS is very misleading. 👎🏿Arrived here at 9pm the employees was there . Employees watching through the door at me and other customers while we are asking why was the store closed.👎🏿 Poor customer service, was so disappointed. This is an amazing location nice parking lott with nice lighting. WHY? 🤨
Debbie N
2018-05
Horrible experience! Store was cluttered with boxes in almost every aisle. Limited amount of carts. I understand this store isn’t in a very good area, 2 of the store clerks(1 of them being the manager I think) were speaking like they were the only 2 people there. Complaining about who’s going to work what and being obnoxious about it. I usually have a lot of patience with people but after I notice I got charged twice for my items because cashier wasn’t paying attention, I felt like writing a review.
Elida Barocio
2020-05
I walked in the store thur were no shopping carts, so I asked the cashier nd she said they were all in used. Thur weren't to many people in the store nd some of the shopping carts had stuff in it from them stocking I would say. I couldn't shop isle per isle cuz thur were carts full of boxes in each isle. Nd the workers had the music loud nd they were dancing nd eating. Never again will I or recommend this store to anyone.
LaChina Streeter
2021-05
They need to clean their isles up all the restock was in almost every isle with no way to really shop . Very dis organized but the staff is friendly
Gina Fox
2019-05
This family dollar is more like Kmart or target 🎯 too expensive on most of the items. Nightwear is being separated, Matching top and Bottom being taking apart to get more money for them. I don’t understand how Wal-Mart comes out to be Cheaper
Terra Barnes
2023-05
Online states that they open at 8am. The young lady didn’t pull up until 8:42.
Linda Williams
2023-05
This is a big family Dollar. I had never been in before . It's nice and had everything I was looking to purchase.
Norma Jones
2022-05
The staff was polite, store clean,store really need stock, mostly everything out of stock.Lady J
Courtney Harris
2022-05
The store didn't have the variety that I was looking for but the cashier was super friendly and helpful.
Paula Christian
2023-07
Nice merchandise, and pleasant service.
Can'tBe LikeMe
2020-05
Currently in Family Dollar on 6414 S Western Avenue waiting on the police I have a receipt made a purchase yesterday here to return it refused to give me my money
Laresa Bellamy
2020-05
The very 1st one I called, I must say poor customer service when they can’t answer phone calls for potential customers 😟
myra brunt
2019-05
My family n i always love family dollars very responsible prices n i really love the digital coupons👌💯❣️😘
Anthony Williams
2022-05
Young lady who worked in the store acted as she didn't want to tell you where items were in the store
Warren Skipper
2017-05
For a large store, their selection of items is small. They also charge you for cash back on debit cards.
F Mckay
2022-05
Store is trashed and the manager Amber is doing a horrible job with a horrible attitude!
Lorraine Blackburn
2021-05
Good as always courteous clean fast obeys pandemic laws
Fabray Nicholas
2024-01
Great
Shetelia Lee
2020-05
I love family Dollar cause you always buy morer then what you go for.
Brenda Mckinzie
2023-05
Found what I needed just didn't have a cart available.
Kent Barns
2019-05
This store stays so junkie looks like a bunch of clutter in certain areas
Ms K
2021-05
This place isn't even open. I walked here and they were closed.
Karen Smith
2017-05
They do not open on time second time being here suppose to open at 8am doesn't open until 8:20
MsJamilah Jamilah
2018-05
Very helpful cashiers. Store was clean.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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