3.5 (122)
811 W 103rd St, Chicago, IL 60643
(872) 760-8039
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Candace Glover
2023-07
Store opens and closes when they feel like it! Unprofessional for the employees! I’m a FREQUENT local shopper AND they are very RUDE to the customers!!! Attitudes, and ALL!! Not being present EVER at the register or throughout the store. Females ALWAYS ON THEIR PHONES (verbal and text), Dudes just NOT HELPFUL AT ALL!!! Get it together before the next town meeting 💯
Catherine Felix
2023-05
This one on 91st is the worst. The manager @ staff has stole from me several times where I had to go back for my money. She should not be a manager at NO store. She trains certain staff how to @ what to charge the customer for. So check your receipts people.
Sandra Smith
2023-05
I LOVE SHOPPING AT FAMILY DOLLAR THE CUSTOMER SERVICE IS VERY VERY GOOD, THEY ARE VERY HELPFUL AND Friendly. Good prices and warm safe environment. Thank you soooooooo much for your Good service. 😃♥️
Jennifer Chatman
2023-05
The store never opens on time, I stood outside for 30 minutes waiting for the store to open. The manager has a very nasty attitude, it smells like weed when you walk in the store. The outside is dirty, trash on the grounds and by the entrance. Very poorly organized.
Syreeta Bey
2018-05
The worst experience i have been coming here for years and they have just recently hired a young women (teenager) who is very rude. I just walked in an was approached by her she told me to remove my purse and leave it at the front counter we need to go through it and when i asked why she said its routine check either give me the purse or leave. I was very offended why would i leave my purse and i have never had this situation happen to me and to be rude on top of that. You all need better customer service rep. and as i stated before i have been coming here for years s ad to say but today will be my last day ever shopping at this store
Terrell Martinez
2022-05
With this being the closet place to a corner store in the neighborhood. They double the price's on their item's. Sad really. Is this why the robberies at this location are so high?. The customer service is mediocre. I'd give this place an overall 30%..don't go here unless you ABSOLUTELY have to.
Anthony Neal
2018-05
Store was unorganized and product had layers of dust. Aisles had stock on floors
Sarah cadena
2022-05
This place opens when they want and closes when they want. Very bad for buisness and im sure they live in the area . so the workers should want ro make sure they keep this place right before this neighborhoood loses family dollar like they did cvs.
Atrice Tyner
2023-08
It was good found some I was looking for. Some things they we're out of .
A Huntley
2018-05
Ok so I been going to this family dollar location since I was a child I’m now damn near 30 years old so to make a long story short last week I went in the store about 745pm it was a light skin man who I think was the manager with a rude attitude when I walked past he yelled these damn people keep coming in here to the lady at the register so he told her to look the doors so they could close mind u they close at 9 it was just turning 8pm he was using profanity real nasty attitude this my second time seeing this man being rude inside the store the lady at the register is always pleasant I will be reporting him to corporate he also went down each lane yelling two minutes like we was some slaves inside the store I will be going back up there today to get his name I only gave two stats because the cashier lady is always pleasant
T. Ward
2019-05
Friendly service.... ample stock... but cluttered. I would definitely go back. Thanks to the crew for prompt assistance in finding what I needed.
Iris McCall
2022-05
Some things were easy to find, out of a lot of essentialsExtremely cluttered . They need help or new management BAD!!!!!!!
Kenneth Jones
2018-05
Just my opinion me personally I would never in this life time and I do mean never visit this particular store again very poor customer service very nasty.......... yep that may periods.
Olivia Paige
2021-05
They had everything I wanted except for those small bottle of different cologne store wasn't packed with boxes but with people glad they were open
Chicago chicago
2021-05
Good prices....friendly if just need a close place to get a few things this is the store
Johnnella Fuller
2018-05
They never have the shelves stocked.No $1 toothpaste"No benadryl tablets: No scented candles I want"Nasty floors"Can never push the cart through the isle with stuff in the way.
Marcella Griffith
2017-05
I gave this place three stars because although the place was very un-maintained the cashier and the other associate was pleasant
Robert Mickles
2021-05
Prices right service good, has everything you need, for the right price, in these turbulent times, "I'm pleased"!!!!!
Lezlie White
2021-05
Line was packed through the aisle, there were to people behind the counter but only one person using their register
Gregory Jones
2014-05
The best store around,great customer service and fully stocked..... sounds like a winner to me...
Rah Yis'rael
2023-05
This store has been open one day in the past two weeks.
Miss Denise
2022-05
Forever getting robbed & system always down this location is the worst & needs to get it together
Alicia Williams
2017-05
This store is great for running in and getting exactly what I need and getting out quickly.
Cassandra Hayes
2018-05
The worker's on staff Sunday were polite and kind and caring
Reba
2018-05
Never really stock , stuff in the middle of the floor , I gave them a 3 star , because some of the employees are friendly
Lori “Jusgorjus” Ivy
2018-05
This location is kinda junky looking. They have boxes stacked everywhere. Staff is average. They usually have sale items in stock.
Faye King
2018-05
Everything is a dollar... But those dollars add up... They have lots of snacks and clothes ... Really nice.
Alfredo Cordova
2018-05
Very good selection of items always stocked full
Jenny Medellin
2019-05
The staff is awesome store manager is great
Adeline Bracey
2019-05
Food item wouldn't ring up after several tries...had to leave it!
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 8 AM-8 PM |
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