Pawsitively Heaven Pet Resort Inc

Aisha Mangrum

2024-01

I am extremely pleased with my experience. I was able to enjoy my vacation with no worries about my pet Rocky's Care. Rocky really enjoyed his stay as well. As you can see from the photos , Rocky really enjoyed the interaction when attending the daycare and was eager to go through the doors each visit. Highly recommended by Rocky and Me 💕

angela espinosa

2024-04

Very pleased with this facility. My tour guide was passionate and well informed about the importance of caring for animals. As we passed through the facility she provided knowledge of the dogs that were staying there. I felt that my dog would be safe and cared for during their stay. I also observed the dog grooming area and was pleased to know that they were certified and had a long history working at the facility. Great experience!

Raquel Rivera

2023-11

I had not been there in years. It was the place where I used to take lucky for grooming and usually Ruth would groom her. Lucky crossed the rainbow bridge over a year ago. I scheduled an appointment for Lexi and from the minute I parked it was non stop uncontrollable crying for me. I walked in with Lexi and my 5 year old daughter. It was hard to fill out paperwork but I got through it. Emilio took Lexi and did an amazing job with her. I apologized for the crying earlier and he was totally understanding after I told him about lucky who made it to 17 years of age. The place just brought back so many memories of course good ones and although it was rough I look forward to returning with Lexi for many grooming appointments in the future. Thank you so much Emilio!!!

Lauren Doorneweerd

2023-05

Pawsitively has been absolutely WONDERFUL! I hardly write reviews but felt the need to gloat about how wonderful they truly have been. My dog attends daycare twice a week and he absolutely loves it. The service and attentive to detail they provide is absolutely incredible. They make sure he showered with cuddles, plays fetch, and that he is safe. They always send me videos on Snapchat of him playing and if he doesn’t eat his food they keep me in the loop to what is going on. HIGHLY recommend the daycare as well as the boarding. Also the training facility next door is phenomenal as well!

Tatiana Sotelo

2023-09

I love this place. They always take a great care of my doggie, he loves it too. They send me pictures of him with different activities and are always helpful. Might cause more then regular boarding, but its worth it.

Lee Here

2023-05

I love this place so much- both for grooming and boarding. I take my little dog here for grooming and she is a difficult little pup. Ruth (and I'm sure many others) are patient with her and so kind and welcoming even though I know my little Chloe was a pain. We boarded here for the first time this week because my husband had surgery. I knew I couldn't handle his rehab and our two big dogs at home, so we boarded the dogs for 4 nights. I was super nervous to board the dogs and everyone was so nice when we dropped them off. They showed us the room where they'd be staying, their little patio, and the giant play yard they'd get to go in multiple times a day. They were so kind to send pics each day. The dogs were happy (and tired, thankfully) when I picked them up. I am so grateful for this facility, and all of their employees!!! Thanks for everything!!! I will definitely be back!!

Millie Ruiz-Wagner

2023-11

Love this place. The care and love they provide our Nacho is outstanding. I feel at ease when we travel and he is at pawsitively haven. My dog gets a room with his own dog run. Love it!

AWS

2023-05

I want to give a 5 star rating to the entire staff. Angel my 15 month female Rottweiler has never been away from me since I picked her as a puppy. So when I decided to go to Ireland for 10 days I was worried. Not so much for me but if separation anxiety would set in on her.I added the extra one on one time and the good night kiss. Well I received various pictures everyday. She was having a great time. Then I wondered if she would want to come home lol. A special thanks to the workers who did the private sessions. She fell asleep in there laps.So a big thumbs to entire staff

Alexander Lopez

2023-05

Pawsitively Heaven Pet Resort blew away my expectations in every way. I was very nervous leaving Bruno for the first time because he’s never been boarded before but the staff was amazing from the first time I called them up to when I picked him up.Words can’t describe the peace of mind I had leaving him there and getting a daily set of pictures of him playing and having fun as well as the friendly staff answering my phone calls every 6 hours I called for an update. It’s priceless.The property is very nice and very clean but the best thing about this place is by far the staff. Almost every member I talked to didn’t treat this as just a job. They were all passionate about pets and I could tell by the way they treated Bruno. He hasn’t stopped smiling since he came home. It felt more like he was at camp rather than a boarding facility. I simply refuse to go anywhere else. Thank you all so much for the amazing job you all did.

Brittni Cerny

2022-05

Pawsitively Heaven has taken the absolute BEST care of our best friend! From grooming to boarding, they are A+++! Thank you for always making sure our pup is very well taken care of and for giving us peace of mind knowing he is in the best care!

Paul Grajek

2024-04

The staff is absolutely wonderful and positive. So patient with my excitable pup at day care, and they give a recap of how your pet did during their stay.

Taylor Nguyen

2023-05

It’s always nerve-racking and scary leaving your family members with someone else. This is compounded when there’s life long disease processes added in the mix. The core staff at Pawsitively Heaven do a wonderful job of accommodating several aspects of our girls Yuna and Zeldas care.Like most parents I read the reviews and went off of the feedback that I’ve gotten from other people who have vetted and recommended this place. I’m adding some of the accommodations that pawsitively heaven has done for us so that this might answer some questions others might have.Some of these accommodations include feeding separately, daily medications, seizure logs, seizure management and much more.We are very impressed and this review is not based off of one visit but I believe a total of three separate stays with the most recent being two full weeks.Wanted to give a special shout-out to Carrie, front desk team and Val, who I believe is one of the handlers.

blackhawk81

2022-05

This place is AMAZING! I had my golden groomed here today and we had such an awesome experience. The groomer understood exactly how to do a perfect golden cut (trim, no shaving!) and cleaned him up really nice. They even shaved his paw pads and cleaned his ears. Staff at the front desk were very kind and happy to answer all of my questions. I'm so happy I found a place that I really trust, and so close to my new home! The price was so much cheaper than what we were used to paying previously. I can't wait to bring my pup back here!!! 🐶

Ursulla Noftz

2020-05

If I could give Pawsitively 10 stars I would!!! This was our little Mavericks home away from home for 1.5+ years while he attended daycare here and they always took great care of my little guy. I don’t think words can express what a great team this place has in place for your pupper. I HIGHLY recommend Pawsitively to anyone looking for a daycare. Thank you, Mike, Lindy, and the PHPR Team for being AWESOME.

Margot James

2023-09

I’ve been looking for a place to board my pet and I’ve tried place after place until I finally felt at home at Pawsitively Heaven Pet Resort!! Not only do I LOVE it my dog LOVES it his favorite is the Patio!! I think the Patio is a game changer! Your pet is able to go in and out at their leisure and if your pet is like mine and use to doing their own thing at home this is the PERFECT option! The patios are popular so even if you can’t get one, your pet will still have an absolutely good time!! The staff are very welcoming, very nice and very attentive to your pet! I can’t rant and rave about this place enough! My dog always has a great time and I always feel at ease when I board him! It took me awhile but I’m so glad I found this place! It’s definitely heavenly!

Nancy Armstrong

2024-03

The entire staff loves the pets in their care.The facility is clean and well staffed.My dog loves being there.

LaMaria

2021-05

Went back after being on the fence about returning and I'm glad that I did. The appointment was easy to book with the receptionist. The next day, I dropped my pups off and the ladies sitting at the desk were personable and really very nice. We checked them in, Nina came out and asked about what look we'd prefer and that was it. I was called and picked them up that afternoon and my pups looked amazing. I will definitely return for a future booking and possibly a boarding if needed. See the before and after grooming photos below.

Jocelyn Ramirez

2023-05

The staff is welcoming and gets back to you quickly if you have any questions or concerns. Olive gets excited to go to daycare and play with her new friends! I highly recommend this place!

gloria cruz

2023-08

Very kind and helpful 🙂 wash all three of my boys thier.

April Huskey

2021-05

Pawsitively Heaven Pet resort is my Cooper's home away from home. We have used many services including daycare, boarding and grooming. Nicole is the best at making Cooper so handsome. He has boarded several times and attends daycare a couple of times a week. Always has a blast when he is there. I love that I can follow along with social media and see what he's up to all day. He loves it there and you can definitely see that they love him as well. The care they give him when I am unable to be there is TOP NOTCH! That is what sets them apart from everyone else. I can not say enough good things about PHPR. We just love the entire staff!!!

Quran McGowin

2023-09

The staff is amazing Ms.Connie is an amazing human being my cats love it there they didn’t want to come home

Bob Stepanek

2024-01

Been taking my dog there for over 10 years. For grooming. They do a fantastic job.

Patrick Shaughnessy

2023-11

Wow, I spend thousands a year at this place, I get a call the night before one of my dogs grooming appointments that I waited a month to get and sorry we have to cancel, the groomer called off! Let’s shut the whole business down because one person called off, I asked them can’t someone else groom my dog, nope were booked, we can get you in on Monday at 100 pm?, news flash I have a job so like I’m not on Link or Public Aid , so it’s off to another PET friendly place of business that runs it like a business! PS when I used to buy Fromms at this place and try carrying dog food up to counter how the hell can it be scanned over the plexiglass and no where on counter to set product down, like that’s stopping Covid! Good Bye!

Javondlynn Dunagan

2023-05

I've been a customer for at least nine years and I've never had a bad experience. My fur baby absolutely adores this place and so do I.The staff are simply amazing. I go out of town and literally forget that Rocky is not at home. Well actually he is at home! Keep loving our pets like they're your pets. I love your business model and professionalism. Thank you for all that you do!

Gabriele Stankunaite

2023-05

Recently dropped off my two pups for a boarding stay. I was very impressed with the cleanliness of the facility and how well organized it is. I was walked back to the pups room as they were being set up. It was a pleasant surprise as most facilities just take your dogs and that’s it. I receive photos/videos of their play time and receive messages about the pups. This is our first time boarding but will definitely return.

Crystal Woodruff

2023-09

The staff was friendly, clean and professional. I love the fact they check for all up to date shots and vaccines before you can bring your animal. My cat was returned to me the same way I dropped her off, I highly recommend this place😊

Robert Hirtz

2023-05

We have two chihuahuas that are a handful as they are not socialized yet. Our previous groomer had a hard time with them, especially with clipping their nails. The staff and groomers at Pawsitively Heaven are professionals and took care of both of my dogs without issue. They actually behaved for the groomer, and she praised them for their mild manners while being groomed. I was shocked! Great staff, great services (they really do a lot here) and great prices. Highly recommend. We will be their customer from here on out!

Schaun Holt

2020-05

Wow This place is the greatest. Benji has his own room with color TV. And he goes out 5 times a day and socializes with dogs his size.He’s a happy dog so I’m happy too❗️

Kenya Milton

2023-05

I absolutely LOVE Pawsitively Heaven Pet Resort. From Day 1 the staff exuded professionalism and expertise. I didn’t get that salesman feeling when I arrived to inquire about Doggy Daycare. Upon finding out that all dogs have a trial period prior to starting daycare this eased my and my dog’s anxiety. Knowing that the team takes the health and safety of their guest seriously was very reassuring.Whenever I drop off my pup she’s always happy to get to class and even happier when I come to pick her up. I love this place. 10/10 would recommend.Also, the groomers are awesome. My pup smelled amazing for days.

Magda Ramos

2023-05

Front desk personnel polite and helpful. Groomer very nice and explained in details about my german sheperd 1st grooming visit. I am for sure taking my dogs there again. Nice place.