4.5 (108)
2508 N Mattis Ave, Champaign, IL 61822
(217) 359-6127
rentalcityil.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Miniona Lungalang
2024-01
Helpful, incredibly friendly, and well priced. We've rented from them twice now. The equipments are well maintained, and the folks are very knowledgeable. Would highly recommend.
karla cooper
2024-04
Has a wide variety of rental equipment for businesses and homeowners. Only complaint would be they need to fix the craters in the lot. Like seriously you could lose a tank in one of them!
Jeremy Enos
2024-01
Great people, honest, stand behind their product and your experience. Competitive rates too.
Scott
2023-07
This is my goto for propane tank refills. I filled two tanks here recently and both visits were a really good experience. Two different staff members were really nice and friendly. They have a reward system where you fill 3 tanks and the 4th is free. You know you’re getting a good proper fill here. Go here, don’t exchange at gas stations.
Jackson Durant
2023-06
Easy location on North Mattis Ave. Plenty of parking. Great selection for the Pro & Amateur. Knowledgeable staff that can find the b3tter tool 2hen y
Christopher Gleeson
2023-10
Amazing staff, fair rates, saved my bacon when home depot screwed up and rented out the auger they told me they would hold.
John Leforge
2020-05
Will never rent here again. Honestly a bit mind blown by how my 1st and only experience there just went. I had a flooded crawl space and asked for their recommendations. They gave me 2 sump pumps, 3 fans, and a dehumidifier for $164. That's reasonable...I thought! The larger sump pump would only work for about an hour then need to cool down for 2 hours before it would pump again. This slowed down the process to the point that I was never able to use the dehumidifier or the fans before they were due back. I called and explained the situation and asked if I could have the fans and dehumidifier for another day since I was unable to use them due to the pump malfunctions. She was very nice and told me that would be fine. I brought back the pumps and thanked them for working with me. They were again very kind and said we close at 5:30 tomorrow. Today I bring back the rest of the items and the tell me I owe them $218 more . I obviously questioned the charge and they acted like none of the conversations ever happened. Obviously they have my card so they are going to charge whatever they want so I just continued to be nice instead of flipping out like I wanted to. They dropped the extra charge to $118 which I could have bought better working fans for that. Just not satisfied at all as every other rental company I've worked with has been way more understanding and up front about everything. READ THE FINE PRINT!
Amy Batchelor
2023-05
They always have what we need and do a great job maintaining their equipment. We’ve been loyal customers for years and have never been disappointed. They are a great family owned business!
Steve Suderman
2023-05
Needed a trencher quick. Sherry had it ready when I got there, guys took time to educate how to use and got me outta there in 15. Project done in time... that's why I don't even look elsewhere. Gotta love local business!
Michelle Mundo
2021-05
The family that owns this business knows their stuff. They are able to assist with what tool is best for the job we want to accomplish. We've gone many times and they always have what we need. So thankful to have a local, family owned company to go to.
David Huber
2021-05
Rental City likes to promote the fact it’s been in business for 60+ years but one quickly learns that these people have been in the business for too long and their are really, really tired of being in business. Have used them for a couple of years without any issues. Never very happy to use them, just not a pleasant experience, but I like to support small local companies. Anyways, brought back equipment the last time and trailer was missing a clevis pin, which really isn’t a big deal, but the yard staff was so inexperienced it struck them as whole inexcusable. Got on radios to front office, seemed like they were a total lose for what to do. I stuck another pin I had in and told them I’d drive home and return with the pin, which probably fell off in my driveway while loading. Meanwhile another employee comes out with an extra pin, pulls out my improvised pin, and proceeds in a fit of anger, throw the metal across the yard. When I mentioned this to owners I said to charge me whatever they wanted to replace the pin (a $4-5 part). I said the staff acted like it was the “end of the world” and the owner said “it kind of is.” Her colleague explained that when it happens “1000 times a year it feels like it.” Anyone who runs a business knows that if a problem is arising 1000 times per year they have to start asking if it’s the customers fault or if there’s something wrong on the business side. Or ask themselves: if something happens 1000 times per year (3x per day) that drives me to act bitter and condescending to employees, is this the business I should really be in?
mike francisco
2023-06
Rented a cable layer for my fenceless dog fence and it started 1st pull and they explained how to do it. Got it done fast
Marcos Asse
2021-05
I've rented floor sanders, lawn equipment, and more from the folks. Always fantastic, always great knowledge (and helpful!) people, 2nd generation family owned. There are other places in town that are just fine I'm sure, and I've rented from those too, but you can't go wrong getting your heavy equipment here.
Clinton Williams
2021-05
Rented 2 tools, both in great condition. Needed another and it was no hassle. They were flexible with the return date as well.I would give 6/5 stars if I could, next time I need to rent in the area this Rent City is the spot.
Mk Watson
2021-05
Pick-up was easy, they loaded it for us. The equipment worked great and we successfully completed our job. When we returned it they unloaded it. Highly recommend Rental City.
Dr Bee
2012-05
The equipment I have rented as always worked. I have always received personalized instruction on operation when requested. And they found parts for my personal floor nailer. Never had a bad experience doing business with Rental City.
Big Jerm
2020-05
Bad experience. The employees were very disrespectful, wayyy over priced, 2 out of the 8 fans that I rented didn't work, humidifier was on its last thread, would not recommend and definitely will not go back!!
Joe M
2017-05
The staff is friendly and understanding. They are knowledgeable about what they rent, and are ready to explain how to use the equipment or give tips/tricks. Great place to rent and reasonable prices.
Julie W
2023-05
Great place for rental equipment. Good prices. Courteous service.
Mark Barrack
2023-07
Good tools, good prices, great propane service.
Will Aldridge
2018-05
Awesome service from start to finish. Almost always have what I need in stock for me to get the job done. Equipment is generally in great shape.
Shelly Fitzgerald
2023-10
They are always very friendly and helpful!
david mccleary
2021-05
The nicest and most knowledgeable people you could rent from. They show you exactly how to operate the piece of equipment, load it for you and you're on your way. Customer service as it's supposed to be
Matthew Young
2018-05
Excellent. I keep coming back. laser level, piano mover, plate compactor, cement block saw... Great service, great inventory.
Lori Roe
2019-05
Rented a metal detector to find a lost ring, found it with in 5 minutes!! Than found another I had lost with in 2 minutes of searching for it!!! Best 14$ I've ever spent.
Terry Bialeschki
2020-05
Friendly service, I've been going there for years ,, They know me and I get the premier fast service , I love going to this place when I need something.
Rick Raxton
2020-05
Very knowledgeable people. Best to go in and tell them what you want to accomplish and let them direct you to what you need. They will deal with you honestly.
Charles Ledford
2021-05
Came here to support a local business. Unfortunately, none of the three employees present wore masks. Not sure if that’s legal, but it’s certainly immoral. It’s a shame they don’t care more about the health of the community that tries to support them.
Gary Longfellow
2022-05
Have used this company for years, they always have the tool I need. Great people!Services: Remodeling, Flooring
Keith Gudeman
2015-05
the staff is very friendly and helpful. Their equipment always works.rental city has everything you need to rent.
Monday | 7:30 AM-5:30 PM |
---|---|
Tuesday | 7:30 AM-5:30 PM |
Wednesday | 7:30 AM-5:30 PM |
Thursday | 7:30 AM-5:30 PM |
Friday | 7:30 AM-5:30 PM |
Saturday | 7:30 AM-5:30 PM |
Sunday | Closed |
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