4.6 (188)
2021 S Neil St, Champaign, IL 61820
(217) 355-1580
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Crystal Rain
2024-04
I was offended and felt racially profiled, here. I had to be rang up twice, having forgotten my wallet in the car the first time.The clerk that rang me up the second time selected a "miscellaneous charge" button. It added $30 dollars to my total, more than what I was rang up at by the first clerk a few minutes before. I spoke out about the difference and so the clerk pushed a button that reduced my total by $10. I paid it, but it was still more than what the first clerk had rung me up at. I will not be shopping at this Ace again.
Blaap
2024-02
The place is stacked with everything, easily organized. I feel kinda stupid having been to get things on Amazon when we have this.Also Home Depot and Lowes, maybe good for home construction supply, but random staff. Big box takes anyone. These guys seem to take people who know "stuff"ACE people know what's there. You can have "a guy" here that will help you out. Even if it means sending you online.Both Champaign locations are fantastic.
Amanda Miller (IceCream4Zombies)
2023-12
Needed to get some glass cut here after my dog put a hole in my front window again. Very friendly staff and easy to work with, would definitely return.
Nora Danaher
2023-10
Well organized place with helpful staff. more basic tools might be cheaper somewhere else, but it's worth it if you're not sure other places will have what you're looking for. I bought some hand saws there and they were easy to find .
Monica Cisler
2023-12
Had rv problem on way home from. Vacation. They were great!! Back on our way in no time. Friendly people. Plus great chocolate covered oreos!
Amin Salami
2024-04
This Ace is close to us so I go here for some things. Friendly and helpful staff.
Aurea Garvin
2023-07
Been in the other ace a few times. Came in this one and my experience was terrible. Dennis was awful. I was looking for some hex drill drivers. I could not find them. Went to the register and Dennis was standing there. No one there. Said excuse me- no response. Said excuse me again and got a rude I will be with you. Finally able to tell him what I am looking for. He goes a few steps down the aisle and point the where they are and walks off. Then I go to get check out. I ask him how he is doing no response. I pay and while Im putting my receipt away and my items are on the counter he ask the person behind me if he has Ace rewards. I say can I have a bag and he tells me one second. I was done. Just a rude man.
Vickie Lewis
2023-10
The gentleman at this store were super professional and very nice. Store was organized and clean. Highly recommend
Doug Winder
2023-05
Stopped in for the first time to buy some barbecue rub. They have a good selection (meat church being my choice). The store was clean and service was nice. I didn't look throughout the store so not sure of the selection of other items.
Jason Schneeweiss
2023-12
Awesome family owned company. Love coming here . R R R R
Crystal Reinhart
2023-06
I came here for a few bags of top soil. There were 2 bags caked in mud and a pallet of clean bags and all I have is a car. The guy refused to sell me the clean bags. I think it’s extremely rude that you’d make a customer put mud in their car or refuse a sale.
Michael Roy
2023-05
Stopped by to get some keys made. Vern was very helpful and got them done quickly. The store looked very nice and organized.
Jean Claude “Saran Wrap” Van Angri
2023-05
This place consistently fails. The prices are way out of line. Everything is at least 3 to 5 dollars more expensive at the store than any other place. Might as well just skip it and go to Menards and actually get more for your money. And there’s never any help when you need it. The rewards program is a joke.
Boni Bengtson
2023-10
Very helpful staff and knowledgable about options for residue/tape removal
Diane Kiddoo
2020-05
I always get wonderful friendly greetings and special attention paid to whatever my particular needs are for the day. Very knowledgeable staff. Always a pleasant experience. My 4 year old granddaughter even told me she liked the store.
Matt Sly
2019-05
Great staff and helpful advice! I so enjoy having this so close for all the needs that arise in home ownership. It is also nice that most everything o need does not require the trip to the big box stores.
Cat Calcagno
2017-05
My several experiences at this store have been great. The employees have been super friendly and helpful on all my visits. They even fixed my bent apartment key for me on one visit so that I didn't have to make a new copy. :)
Ethan Cenzano
2020-05
Great little hardware store to get the little things you might need. So you don't have to take the time to run up to Lowe's or somewhere, that might be a bit of drive if you live in Savoy or the surrounding Champaign area. Super helpful employees always ready to Answer question or show you where something is.
Bryan Trail
2020-05
Great store! Always have the part you need. The staff is friendly, knowledgeable, and very helpful. Paint, plumbing, yard stuff, trailer needs, tools, you mame it, they have for you at a fair price!
Dave Ingram
2022-05
This Ace has the best employees. Every time I have needed help they knew exactly how to help. Good prices as well and large variety of stuff in a relatively small space.
Matthew Klimuszka
2022-05
The workers are always nice and helpful. The prices are decent, their rewards program makes up for prices a bit above home depot.
Nic Nac
2023-05
Vern. The older make that works here. Is the RUDEST PERSON that I have ever met. I came in to ask one question. And he blew me off. It's funny that Ace Hardware and Havest Market. Where I'm employed are owned by the same family. They will be hearing from me about this..
Josh Tolbert
2019-05
I went to Ace looking for a few bits for an electrical project, but ended up leaving with everything I needed and more. Their selection is surprisingly varied: everything from good chainsaw two-cycle oil to wire sold by the foot in many different types to a wide variety of old-work and new-work electrical boxes and other wiring hardware. The staff was very knowledgeable and helped me find what I was looking for quickly without overselling.
Michael Copley
2023-05
I was surprised at the outstanding customer service at this retailer. Staff circled the store to answer questions and check on customers. Thanks for the help on multiple occasions!
Mary Stefani
2023-05
Clean, well organized store. Staff was helpful, I had no problem with an exchange of wing nuts and caps, as I bought the wrong size.
Brock Angelo
2023-05
The staff at this store is always extremely helpful with all kinds of projects and they know quite a bit when it comes to recommending solutions.
Kristina Sweet
2023-09
Has everything I needed and the staff was friendly and helpful.
Dr Bee
2023-05
Wow. Great and helpful people. And a BGE dealer to boot. Greatest possible recommendation
Douglas Dukeman
2023-05
Looking for hard to find batteries as dd found them here 18650 batteries. Very helpful staff.
Sridhar Seshadri
2023-05
I always had a good experience at this store. Today I had the worst experience possible. An unfriendly, obviously angry and rude employee did everything possible to insult.
| Monday | 7 AM-7 PM |
|---|---|
| Tuesday | 7 AM-7 PM |
| Wednesday | 7 AM-7 PM |
| Thursday | 7 AM-7 PM |
| Friday | 7 AM-7 PM |
| Saturday | 7 AM-7 PM |
| Sunday | 9 AM-6 PM |
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