M J Reed Jewelers

Amy Martinez

2023-09

This place is awesome.. everyone there was very nice they didn't make me feel like I didn't know anything. Even took the extra te to show me what to look for when buying jewlery.. very very highly recommend..I'll definitely be going back

Marcia Schoudel

2019-05

Excellent service! I cannot say enough good things about the jeweler, John. I went to two other jewelers and after visiting here I felt much better about my final purchase. I got a custom ring at an honest/reasonable price and it was completed in a very timely fashion. The owner is SO knowledgeable. He is GIA certified so he can do appraisals there as well as. I would highly recommend you visiting M. J. Reed before you make a final purchase anywhere.

Tonya Nunn

2020-05

Do not buy any jewelry from this store. My husband bought me a ring from this place a couple of years ago, I was told the ring was guaranteed for life. A diamond fell out so I took it back to get it replaced. I was told it wasn't guaranteed and would have to pay to have it fixed. The owner was very rude so we left and had it replaced at another local jewelry store. Again, beware and do not buy jewelry from this place. You can tell the owner feels he is superior and his employees don't even want to speak around him. It's like they are walking around on eggshells.

Patrick H

2015-05

If I could give less than one star, I would. We had to have a ring appraised for insurance purposes and were told to bring it in to Reed Jewelers. I have never been treated so poorly in all of my life. The original appraisal is 5 years old and we needed a new one for a new policy. When my wife brought it in, she was told that the original appraisal seemed high for "THAT" ring.I had to bring the original appraisal and diamond certification in and the woman was again incredibly rude. We were informed there were some loose diamonds and needed to be repaired. Not uncommon in this type of setting and I wasn't shocked to hear it. But, my wife still wanted them to do the work.When I brought the ring back, I was not overly nice, but certainly wasn't rude. I explained to the owner what had happened and he threw the original appraisal on the desk and told me he didn't want my business. He followed me out to my car to try to berate me about the 9.5 years his employee had been there and how much he had donated to the University on the shirt I was wearing. Then, an old woman, I presume to be his wife started yelling at me about my manners, completely ignoring her husband wagging his finger at me.I didn't raise my voice, I didn't call names, I didn't insult. I simply said I was offended at how I was treated and how my wife was treated. I think it is rude to insult someone's jewelry.As a side note, I walked in to the store in shorts, a ball cap and a t-shirt. It was evident from the get go that the older man didn't think I could afford his jewelry. I think the old guy thought I was a coach. He sarcastically commented on the "nice basketball season you just had."At the end of the day, I believe we were discarded as customers because this particular jeweler thought we weren't in the right tax bracket. We were treated rudely from the first time my wife walked in until the older gentleman told me he didn't want my business.There was one young woman with short hair that was very nice however, so they have that going for them.

Mallory Okoli

2020-05

Very happy with their customer service. I chose them from some recommendations from friends. They were able to do the repairs on the prongs and of course cleaned it nicely all in store! No shipping to another location. Picked my ring back up a few days later.

Aaron Hays

2016-05

We have been going to Reed jewelers for years (even after we move to Chicago) and couldn't be happier with every experience we have had there. The staff is very knowledgeable and everyone takes the time to make sure you are happy with your purchase. We will continue to be customers for future years!

anthony garza

2022-05

They made the process of buying a ring easy and affordable even from 1,000 miles away. The jewelry is beautiful and the ring that I bought looked amazing in person

Marta Zamroziewicz

2017-05

We were on the market for a very unique engagement ring, and after shopping around at several local jewelers, we discovered MJ Reed. They patiently worked with us to design a stunning ring that fulfilled all of our criteria and even fit perfectly into our budget. We cannot speak enough praise about Caitlin, the in-house designer, who made the design and production process truly enjoyable. Perhaps even more importantly, MJ Reed continued to make us feel like valued customers months after our purchase - whether it be going in for a regular cleaning or dealing with unforeseen circumstances. I have no doubt in my mind that MJ Reed is OUR jeweler forevermore. If you're looking for quality jewelry that comes with an outstanding customer service experience, look no further than MJ Reed.

Jeralyn Goodfellow Vargas

2018-05

Such amazing service and attention to detail. My husband bought me a custom design for our Anniversary. I love knowing the earring set is one of a kind.

C L

2017-05

Have gotten a few pieces of jewelry from this place. They have great customer service! I am SO in love with the vintage ring I just got there!

Jackie Hall

2020-05

Very rude. They advertise they buy jewelry, yet they offer less than a pawn shop. Rip off!

Curtis Mohr

2018-05

Offered $150- for a $800- watch.then lost second hand on watch.. a real joke..

Jim McGuire

2022-05

Wonderful helpful people with a long history of great service and product.

Mike Zopf

2020-05

Maureen & John create an ambience of quality & tradition