4.9 (5432)
8124B Bunkum Rd, Caseyville, IL 62232
(618) 414-3942
morrisonplumbing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daria Coleman
2024-04
4/8/2024Good afternoon, where do I start!!?? It's so hard these days to find help but to find it in the magnitude that I just experienced is un heard of. AUSTIN..AUSTIN!! This young man was nothing less than marvelous!! He was very down to earth, respectful and willing to let me walk along as he answered ANY questions I felt like sharing with him. He knew his job and done it EXCEPTIONALLY well. I pray I never have to use you all again, but if I do as I told Austin, he will be the ONLY person I would want to handle my issues!! We talked and laughed but he never stopped working very diligently to get my problem solved!! He also went to the extreme to even let me see into the sewer how the problem was being solved one step at a time!! There isn't enough time nor space to commend this young man. But I will say again, AUSTIN is the ONLY person I will accept coming into my home for any of my needs. Kudos to you young man..you don't find many with the raising not morals you displayed these days. I'm sooo grateful to have crossed your path! I pray nothing but blessings over you and your family. For you are such a wonderful hard working do right type of young man. Again your type is hardly seen anymore in this cruel selfish world. Ty again young man. Morrison Plumbing, if all of your workers do not portray the values that Austin showed on today, please let them ride along with him!! Because he is the epitome of what caring about your customers should feel like and these are the type of employees that will keep you in business for yrs to come!! Every word that I stated above is nothing but the truth!! Wish I had room and time to say more. Ms Dee
Carmen Brown
2024-04
Spencer was nice knowledgeable and got our heater up and running quickly would recommend to everyone.Update1: Joe was OK just seemed to be in a hurry. He came out and replaced the water heater for us on a Saturday. The price was high for a senior citizen widow on a fixed income at $2300. Water heater is not sitting on the base even, scratches on the tank with dents, expansion tank and flue not straight just seems like rushed work for the price. I do like the warranty and how fast it was put in just disappointed overall.Update#2: Billy came out today and did an excellent job fixing the problems with our water heater. Quality work will ask for him and recommend him to everyone.
Janeasha Jones
2023-12
Had a gas leak in my home that I just bought (as is) 2 months ago. Was looking for someone who could do the work needed and the reviews are what attracted me to Morrison and let me just say that the staff from the operators all the way down to the technician/plumbers were very courteous and professional. They installed new gas piping and a new water heater for my home. The work was fast and efficient. I loved that they were more than willing to answer any and all questions. 10/10 for sure.
James Woods
2024-04
The experience I had with Morrison was truly incredible. From the moment I scheduled the appointment to the actual service call. Everyone was truly delightful. My electrician Angelo Gordon was truly the best I have ever had for servicing an issue. Get him of you can and you will see for yourself. I highly recommend Morrison for your electrical, plumbing, heating and air conditioning needs.Thank all of you for this wonderful experience. Truly, James & Carla Woods
Betty Foster
2024-05
Called ahead and arrived 20 minutes later. He was friendly and polite. Very knowledgeable and thorough in explaining areas that needed attention. Gave me quotes for addressing these issues but was not pushy which I appreciate. An excellent representative of your company.
Carol Hamilton
2024-05
He is very personable dealing with customers and knows exactly what he is doing in regards to electrical situations. He was very quick doing the job and explained everything. I definitely will call the company out again if I need things done. Thank you so much!
D. Gurl
2024-05
The technician Jonathan was very professional and courteous. He did a wonderful job educating me on the process as well as a detailed explanation of our options regarding our AC unit. Will definitely recommend your service. Thank you for your thorough assessment & recommendation.
Holly Stambaugh
2024-04
Preston and his coworker were above and beyond exceptional. Thanks so much guys, you are professional, thorough and informative. I will always reccomend! Thanks again!
Steve Vaughn
2024-04
Had Morrison out for a service call. Turned into purchasing a new HVAC unit for the house. All four of their employees we had out to the house were great! Knowledgeable but really just regular people you’d feel comfortable around. New equipment looks great, works great!
Ken Cruz
2024-04
Aaron Hall did excellent at fixing my issue. He also told me what to do to prevent any future issues and gave me his card if I needed any assistance. He was very thorough and explained the process. I would highly recommend him for anyone! Definitely be my plumber for the future
Nicholas Aday
2024-04
I highly recommend this company. I heard of them from a coworker and reached out. Desperately needing a gas line replaced, they came out pretty quickly and did the assessment and quote. Best price I had received without feeling taken advantage of. They communicate very well with their clients, they showed up on the install date and got the job done. Even the Ameren guy who came out said "whoever put your line in did a fantastic job, that's some great work".
Shameka Wooten
2024-04
Noah W. Did an excellent job servicing my a/c unit. He arrived on time and he was very nice. He informed me that I needed refrigerant and that he could do it for me. Great customer service!
Roxanne Dudovitz
2024-05
Ched was awesome! He got our leak fixed in no time. Super knowledgeable. If you’re having a problem with your plumbing, definitely give them a call.
James Woods
2024-04
I’m Carla Woods and when I say you could not have sent a better technician to do the Job as Angelo did, he was very pleasant to talk with and extremely knowledgeable of his Job. It was completed in a timely fashion and we truly enjoyed the Opportunity to work with and talk with him. I can only pray that your other technicians are able to service the needs of all customers as he did. We are so Thankful that you chose him for situation ! No meeting is by chance it’s God led and this was an amazing individual! 🙏🙏🙏
Jason M
2024-05
Dan, Jarius, and Preston and Greg and Chad and Austin and Terry did a phenomenal job and would definitely recommend them for anyone needing HVAC services. Thank you to Chris as well for coming out for all the work that has been at my home.Services: Heating system installation, Install thermostat, Install AC
Kathy Marxer
2024-04
Just want to share a great experience I had today with a Morrison Electrician, Nick Rikli. He was very professional and listened to me explain the issues I was experiencing. He walked me through everything he was doing and answered questions I had. He provided me with options and pricing on 3 levels of service that he could perform. I would highly recommend Nick , he is definitely an asset to Morrison and he is the reason I will use them now and in the future!
Jonathan Brenner
2024-02
Awesome service! The help I received from Sarah Wiley was amazing, she was truly instrumental in helping me get the equipment I needed to upgrade my system! Marc and Kyle came out 2 days later and did a beautiful install on a new air handler, heat pump and back up heat kit. They were quick and know their way around the equipment. Super happy with my install and their professional work ethic. Cleaned up and hauled everything away, great guys!
Kim Uhles
2024-04
They did a awesome job, the estimated time they gave us was point on. They answered all my questions and concerns. Very good customer service, from the estimate guy Joe S. The customer service, phone service is great answered all of my questions, the service technicians, Philip and his assistant, was very great with their work and time. Highly recommendThank you,Kim Uhles
Sou Fresh
2024-04
Mr. Parks arrived on time and was very helpful. Showed me things. Explained the full spectrum of what's going to happen and what could happen. Very professional. Great employee. Morrison has done 2 things for me. And at no time have I felt cheated. Having them back to fill my freon for the summer. Great job Morrison.. shop local guys
Jess Landis
2024-04
Darrell was such a fantastic service provider! He was patient, explained everything in words I can understand and was just overall helpful. Just one more reason Morrison has the best customer service and why I will continue to do all of my business with them.
John Heck
2024-04
Jacob Durbin was at my house for the second time. He excels at customer service by knowing how to be professional, truthful, and courteous. Three qualities that are in short supply today. I've had the same service from the other technicians at Morrison as well but he stands out to me. He definitely goes above the call otherwise I wouldn't be writing this review as I never write reviews. Thanks Jake
Isaac Robinson
2024-04
Had a brief experience with them for a plumbing issue in my basement. He was able to save me money and was great at answering all my questions. Fully recommend Morrison for anything you need, I plan on switching all my services to them. Their tech was very honest and helped me save.
Brittni Cole
2024-04
Joe was amazing! He initially said he wasn’t going to be able to do the job till Monday but with 3 kids and water off he ended up doing it for us and he was fast an accurate and even went out of his way to do more than the job expected! So for more plumbing needs we will definitely call Morrison and ask for him again!
Candida Gross-Jonas
2024-04
Our technician, Zach, was wonderful. He was kind and personable, and got the job done! Our sewer/plumbing problem seems to be solved. Thanks, Zach! We highly recommend Morrison!
Gary Hunt
2024-04
The team arrived on time. They did a fantastic job restructuring the plumbing down stares to accommodate a water softener and reverse osmosis system as wall as converting my sink plumbing to change from a two sink to a single sink configuration as wall as installing my new faucets snd RO faucet
Christopher Tiongson
2024-05
Antonio was great! He clearly explained what he found and what his recommendations were moving forward. If we need further service, I will definitely request Antonio again.
Lee Newbold
2024-01
Cole was excellent. Very professional. Took care of my drywall patch. Looks great. Was very knowledgeable and communicated well. I look forward to using Morrison for all my future needs. Thank you.
Shayla Chase
2024-01
We are Morrison members because we just love the company. Every single person that works for them is 10/10. After a check up on our furnace, they noticed a crack that could lead to a possible carbon monoxide leak. Without hesitation they got us set up with a representative to talk about replacement options because it was already 25 years old. They were available to do it within a couple days but when they had a cancellation they called us to move up the day! Incredible customer service! The technicians were clean, quick, very polite, and informative. They tidied up after themselves and made sure I was up to date before leaving. They were absolutely amazing!
Josh Dolmage
2024-05
Ray did AMAZING! Extremely knowledgeable, friendly, and just an overall good guy. Very impressed with his work and the way he conducts himself.
Ashley ODell
2024-04
Nick Rikli is the reason for this 5 star review. Nick was personable, professional,& delivered top tier customer service. His knowledge for electrical and HVAC repairs was superior at best. He even gave future repair references. I would definitely recommend Morrison to anyone going forward. Thanks Nick!
| Monday | Open 24 hours |
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| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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