Dollar General

4.2 (304)

921 S Maple St, Carterville, IL 62918
(224) 800-1770
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Ybliku1126

2024-05

I don’t know if this store is under new management or what but it looks so much better than it did in the past. It’s less cluttered, things are in place and the staff takes the time to actually walk you to where an item is rather than pointing in some direction and saying it should be over there. I will only shop at this store and if I am not in the area of it, I will wait until I am in that area rather than stopping at any other one. Management…Keep doing what you’re doing because you have taken this store to an all new level! Kudos to you for a job well done! You deserve an award for having the best DG in southern Illinois.

Robert Schemonia

2023-12

Staff is always extremely friendly, helpful, and patient. Very personable. The staff seems like they actually enjoy their job, not like they are only there because they have to be. Any time my wife or I has asked where something is, or if they have something, they take the time to actually walk to where the item should be, where it could be, and help find it themselves rather than just pointing in a direction and going on about their business. I have been in multiple Dollar General stores, and a majority of the employees are on their phones, or playing obnoxiously loud music from their phones and could care less if a customer needs or asks for help. Not the crew in the Cambria store! They are on top of things and keep the store very tidy and clean. I will go out of my way to go to the Cambria location over three or four other stores local or semi-local to me.

Sea T

2023-05

Store was clean and well stocked. Employees were talking amongst themselves about their personal business. No hello, no goodbye, no do you want your receipt, just my total. They ignore me if I say hello 1st. Better then rude I suppose. It's been this way for quite some time now.

Benny Walker

2022-05

The associates were very rude, asked where things were located and associate pointed it should be down there, instead taking me to where it was.Ask another employee for the key to the restroom he said ask someone else and the other employee stated it was at the the front but no one could locate the key just gave the run around cause they didn’t want to stop stocking to get the key at this point I just put my items down and left the store. Poor customer service

CheltotheSci

2018-05

It's a regular dollar store. They have the basics at a good price, but not much more. The people that work here are great! They always have a smile and are ready to help. It does get a crowded since so there is a long line at the checkout sometimes.

Stephanie Feldscher

2023-05

Rude customer service none of the workers had their name tag on seemed upset I didn’t use the self check out.

Rebecca Emery

2022-05

WENT IN WENSDAY NIGHT AT 8PM TO PURCHASE ORAL GEL FOR MAJOR TOOTHACHE SALES CLERK SHORT LOOKS HALF BLACK HALF SOMETHING ELSE WITH BLACK HAIR SOLD ME A EMPTY ORAL GEL TUBE FOR 4.50 I ASKED IF SHE WAS SUPPOSE TO GET IT FROM BEHIND COUNTER SHE SAID SHE DIDN TY KNW IF I TOOK IT OUT OR NOT she refused to give me a refund the whole 5 min Deb a ting about it we have the clerk with green hair was doing absolutely nothing but rummaging through Christmas display she even broke ine on my way out the door after a 5 min debate why the item oral gel was empty I tripped over the door mat straining my wrist we ith the same sales clerk telling me not to take the Matt outside when I tripped over it straining my wrist I went to hospital after I got home cause of immense pain with no Tylenol cause spent my last 5 dollars on empty box of oral gel.. I do plan on seeking attorney advice its all on video camera she can't deny it

Steven Thomas (Little Wizard)

2018-05

This is a convenient little place, and the prices are pretty good. The cashier, whoever it may be at the time, is usually pretty quick and polite, but you occasionally either get one that sits there talking to their co-workers instead of tending to you for a minute or two, or one who is a little too straight and to the point, almost to the point of being rude.

Deanna Gillen

2024-01

Great friendly people!

Maci Clark

2022-05

I was checking out canned goods I was buying to donate and the women checking me out made multiple rude comments to me after apologizing for having so much to check out. Very rude and disrespectful, working the night shift. Have been in multiple times and she has been rude each time. Will NOT be coming back.

Pam Young

2023-09

They always have what I'm looking for and it's the only store in my town 😞😞 to shop at unless I want to drive 😕 35 minutes away

Joshua Jones (Jonesy)

2021-05

Nice store, but employees were talking openly about private matters, concerning management and operations of the store, conversation best had in private. Otherwise, very satisfied with my experience.

Jason Fisher

2018-05

Friendly, clean and well stocked. If you could take the Carterville DG's staff (don't get me wrong, Cambria's staff are very helpful and friendly) and mix it with Cambria's store and stock you would have a fantastic store.

Book

2019-05

Nice staff. Willing to help as they are able. Great convenience over going to larger place for a couple items. Prices not really cheaper.

Tyler Sanders

2022-05

Was walking in there at the last 10 min and there was a coworker at the door nods her head as I walk in and said .”we close in three minutes” very snobby when all I needed to grab milk. Very rude!!! I don’t care what you’re job is or what time you close no matter what you don’t talk to customers that way!!!

Joseph Behan

2020-05

love having a small town community DG. it has what you need in a pinch. lovely employees with great customer service skills. top notch Dollar General here.

Terry Carter

2021-05

Was a fast trip but I found what I was looking for and got checked out in a couple of minutes. Employees were friendly and efficient.

mommy lulu

2019-05

Love this store. The staff is friendly and makes you feel welcome. The store is always clean and the cashiers are so sweet!

Larry Culp

2023-05

Courteous and friendly staff and you can usually find what you want at a cheaper price

Sheila Jolly

2019-05

The best Dollar General in Southern Illinois to shop at always clean Personnel always friendly they have the greatest manager in the company as far as I'm concerned five stars all the way

Warren Otey

2021-05

Brian is an excellent person with a great sense on humor. He always helps me when I really need it the most!

Bobby Minor

2019-05

Employees are very helpful when needed. Isles are always too cluttered. Overall I don't mind going there.

Heather Dorris

2019-05

Great prices and convenient location! Bryan is an excellent employee! He makes the shopping experience a pleasant one!

Amanda Hickey

2021-05

Workers are rude and management is worse. They shift their work off onto the regular hourly employees. Stores are dirty.

Sonya Miller

2020-05

Store Always shows great customer service. Clean and well stocked.

Casey Donelson

2021-05

Friendly staff, lots of frozen food items other DGs don't have. Best dg in the area.

Veronica Gibbs

2021-05

Great staff clean store and well stocked!! Best one around!!!

Leona Norris

2021-05

Love my dollar general. Employees are helpful, courteous, & friendly; just perfect for these trying times.

Millie Pinkston

2021-05

I love going in they are real friendly and Brian from Cambria store is the best.my granddaughter and I appreciate him.

Patrick james

2020-05

Sometimes it's a little crazy when deliveries arrive,but you can't beat the staff. They are the best...

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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