4.9 (31)
520 N Main St, Carrollton, IL 62016
(217) 942-3914
johnwilliamsinsurance.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Megan Swarms
2024-03
I am extremely pleased with the quick and friendly service I received. The staff was attentive, knowledgeable, and went above and beyond to assist me with my insurance needs. I highly recommend State Farm in Carrollton for their exceptional customer service.
Christina Cartwright
2024-04
I had some confusing questions to ask, and Audri was able to help!! She listened patiently and was able to offer multiple solutions and options for me. Fantastic customer service and professionalism by this office!
William Newton
2023-05
We've been with John Williams State Farm office since I was a teenager. Their staff has always been polite and prompt to let us know of any issues with our life, car, or rental insurance.When I was rear ended earlier this month, though my car was totalled State Farm went above and beyond to make sure we could get back on the road again quickly and without much disruption to our lives. The local office was there to answer any questions we had, even though most of the process was handled on the well designed app. The local office helped make sure we got our payout as quick as possible.I don't have experience with another office to compare them to, but with help like this I nary think it's necessary. An excellent boon to this small town community.
Ger Hh
2023-05
I love having our insurance with State Farm. The amazing team at John Williams in Carrollton is by far the best team I’ve ever had the pleasure of working with! They go above and beyond to make sure you are completely taken care of! I highly recommend them.
Patricia Brown
2023-06
I emailed State Farm to cancel 2001 truck policy (5/24/23 after hours), and I received a confirmation of the cancellation the following day. (5-25-23 early). Excellent job!
Chris Kane
2015-05
I didn't know that John and State Farm did so much more than just home and auto right here in Carrollton. I went to his office for a policy review and found out that State Farm has bank, we did a refi on my auto loan and I saved some money. He also helped me set up an account for my kids educational funding (529) and I started a Roth. John was very knowedgable and helpful. Highly recommend. Thanks again John!
Cox's
2015-05
John Williams and his fantastic team are very knowledgeable in all your insurance and financial needs! Their service is second to none!!! They helped me understand everything in clear terms. Thanks John, Linda, & Audri!!!
wesley behnen
2023-05
Been with them for almost 12 years now and they're super helpful and very friendly. Highly recommend to anyone
Goku Vegeta
2020-05
THEY WERE THE SILVER LINING OF A BAD SITUATION. THE PEOPLE IN THE OFFICE, ON THE PHONE, AND ONLINE WERE PLEASANT TO DEAL WITH. THEY WERE FAIR AND KNOWLEDGEABLE. THEY DIDN'T TRY TO LOWBALL YOU EITHER. PART OF MY CLAIM HAS BEEN SETTLED. THE OTHER PART IS REMAINING TO BE SETTLED. I HAVE NO COMPLAINTS CONCERNING THEIR ACTIONS ABOUT THE FIRST PART. JUST BUY A GREATER AMOUNT OF COVERAGE FOR STOLEN FIREARMS. I HAD $5,000 AND $2,500 PER GUN LIMIT. A STOLEN L.C. SMITH I GOT .50 CENTS ON THE DOLLAR, BUT THAT WAS DUE TO THE POLICY LIMITS THAT I HAD. THE OTHERS WERE FAIR. SO UP THE POLICY LIMIT, BEYOND WHAT IT IS NOW! LEARN FROM MY EXAMPLE AND DON'T LOSE $2,500 ON A GUN THAT IS BEYOND ALL MONETARY VALUE! UP THOSE LIMITS AND PAY ATTENTION TO THE LIMIT PER GUN@! THIS WAS MY FAULT NOT THEIRS. IT NEVER ENTERED INTO MY MIND THAT SOMEONE WOULD STEAL A FAMILY HEIRLOOM.THE STOLEN KNIVES IS THE SECOND PART.
H “Froghair1” H
2020-05
Helpful, knowledgeable staff. Great to work with on all insurance needs and concerns. 10 yr customer insuring homes, boat and vehicles.
Laura Sharrow
2023-05
Great service! Helped us get the best deal for our money!
Timmy Ziegler
2021-05
Staff is helpful and very positive when helping find a decent price for your plan.
Ash Ley
2019-05
Best insh place ever the workers treat u like your someone they have known forever most places act like their better than you
D Pickens
2022-05
Fair prices. Always very helpful staff.
David Evans
2021-05
John provides top notch service, as does his staff!
Maggan's Rescue's
2022-05
These ppl are so friendly and go above and beyond.
Amethyst Culver
2020-05
They always are happy to help for the what ifs in life
Seth Yingling
2020-05
John is a fantastic agent to work with!
David Hillman
2019-05
Had lots of questions and got them all answered
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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