3.2 (75)
195 Prairie Lake Rd, Carpentersville, IL 60110
(847) 586-5800
apetinc.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elizabeth Quick
2024-04
Diseases are rampant here. We ordered a chinchilla not directly through here (store only had him 10 mins so he didn’t catch anything there) but apparently this is where they got him. Teddy died three weeks after we got him. Also, infected my other chinchilla, we got him to a vet and thankfully he’s now fine. So down $400 for chinchilla, all the cage and supplies purchased and vet bills. Just stay away from here.
Evan Nieto
2024-04
I absolutely LOVE this company! Friendly, supportive & treats you like family! I can't say enough good things about Terri who works in the office and Mike who delivers! Stand up people for a stand up company!
Anita McCoy
2024-05
They don't order everything we send in to have ordered(not out of stock, just not ordered). We order 250 Rosey reds and are shorted anywhere from 50-100 each time. Not enough water in the rosey red bags so hard dead before they get to us. Send freshwater fish(catfish) in a bag labeled for a saltwater fish(white ribbon eel). Addendum: They did make everything right. Teri Johnston tries to help put anyway she can.
Jocelina Rodriguez
2023-06
I started working at Apet last year of December. I worked in the office as a Customer service rep for the corporate accounts team. From day 1 the entire office made me feel welcomed and a part of the team. As I continued to build my experience and skills within my position I was always given recognition for a job well done. Everyone including through our the ware house are very kind and get along extremely well. This is why they are able to thrive and succeed the way they have, they treat their employees with the utmost respect and make sure everyone’s needs are met inside / outside of work. I am very grateful to have been given the opportunity to be here and will take that experience with me everywhere I go. I am saddened to say that I will be leaving this company so soon. All from personal life changes, moving out of state. Otherwise I would say this is definitely a place I saw myself building a long term career with. Anyone who gives this company a chance will not be disappointed by what they see and encounter. The company will in return do the same for you. I can also confidently say since getting to know many amazing people if different departments, everyone here does what they do with a passion for animals and do everything in their power to give the animals there the best care from the moment they arrive to the warehouse from when they are shipped out with orders. Everyone here takes their job seriously and understands the importance of their role within the company.
Rainforest Marine Aquatics
2023-06
Apet Inc is one of my favorite places to get my fish from. It has a large selection of fish to choose from and their place is really clean. The staff is really friendly and is there to help if you have any questions. What I appreciated the most is that Dan the sales rep came in person with my shipment to the loading dock to drop off the fish. I highly recommend Apet Inc for everyone to supply their clients with their best quality fish.
Wally T
2022-05
Very good selection of fish and animals for resale stores.very friendly staff and helpful
boo chu
2022-05
Some workers treat the animals pretty horrible. It’s disturbing and just because the manager thinks they have good employees or the employee has been there for a while to refuse to believe any harm is being done to the animals. A few ladies tried to get me fired for no reason, the gossip was so intense and they wouldnt care if you can hear them. They have an odd employee environment, very toxic workplace. Not all of course, a few employees really do care and you can tell. But a majority don’t care. They get aggressive with the animals. Boxes with the rats inside are slammed by the delivery man. Same with the rest when it takes not even a second to be gentle and think of the animals inside the boxes. Birds wings get cut and bleed out. Many Many birds die daily, many are ill, many are injured. Fed cheap fattening diets.They are cramped and stuffed/thrown in the cages. Knowing how birds should be handles and cares for it’s very depressing and disturbing. The workers do what’s fastest and easiest. But the workers that do care are amazing and deserve much better pay for the work and hours.
Erin L
2023-05
Disease is rampant in this establishment. Do yourself a favor and skip the cycle of discounts and credit for dead and sick fish. I'll gladly pay more for the health and wellness of livestock. Apet has cost me so much money already with the results of their substandard fish keeping. Take my advice and save lots of time, money, and heartache - go with a better company.
Jacob Knowles
2022-05
My review was reported and taken down. So let’s see how long this one stays up. Insulted and disrespected via phone call by the boss I had there and lots of drama with certain people. Reptiles are/were poorly kept and so many injured beardeds and very underpaid for the amount of animals, knowledge, as well as time spent there. I was asked by my boss “does it matter how much you get paid?” To me and another co worker. Wouldn’t recommend to anyone.
Donnie Doo
2023-05
This is who supplies sick fish to all of the big box pet stores in northeast Ohio. So many sick and dying fish. They don't quarantine anything before it ships out. Shame on you!
Honey A
2021-05
If you ever wondered why your fish are always coming in sick coming from apet is because they are on a ground well system, The water is pumped up from the ground (about 100 feet down) nasty and smelling of sulfur, They treat the water to attempt to make usable but the water in so full of contaminates makes it impossible. Don't believe me ask your sales rep. I cant believe they have stayed in business so long?
Turtle Fox
2021-05
Terrible. Our store switch after they kept sending us dead fish and Ich infected ones. They sent us a chinchilla who was fully missing it’s ear had an eye infection and diarrhea. I would recommend ANYWHERE other than this company. I’m disappointed in everything they’ve done.
Chente Ćapone
2022-05
Honestly the work is really easyIts just unfair especially the power washing position they expect you to do everything by YOURSELF with no help at all and if you were to miss some days you would come back with so much stuff and on your hands cause you would be cleaning up 2nd shift stuff aswell
On Goods Hands
2019-05
Is ok of you want something Temporaly to work , but to long term job no , they don't even give you 4phrs to work a week , and if your not awake in the beginning of hire that they work unstable hrs , and work a eather Sunday or Saturday to complete your hrs , and they take a day of the week so you could work Sat or Sun.. in mainance department . By the way you clean fish thanks and end up all wet from your cloths & hand hurt . They pay is 10hr . The American supervisors are ok on that part is alright . Not like the Mexican supervisors there not nise with people .
D S
2023-09
Great place to work full of knowledgeable people who really care about the fish and animals
Ean Jan
2023-05
Treat animals horribly and fired a family member for attending their best friends funeral. The managers are horrid people.
Francis M
2021-05
The guinea pigs are most of the time sent with respiratory infections and the hamsters with wet tail. We have to treat most of our animals before they can be sold because they are so sick.
aaron N
2023-05
If you have a small shop and only want the best do not buy from a pet. It's more like getting Petco fish with disease
Andrea Bruden
2020-05
I purchased a Quaker Parrot for my mom from here. He's healthy and we could tell he was very well taken care of before we got him.
Kevin Lugo
2020-05
I like to give a shout out to Megan & Dan for their great customer service, it's always a pleasure coming here picking up fish for the store.
Carter 200
2023-05
if you get an animal from here, it'll most likely end up dead within a couple of weeks or days.
Chelsea Danielle
2020-05
this was my first time at an aquatic warehouse. besides the aisles and aisles of tanks, I was able to see reptiles, birds, spiders and so many other cool things.
Stoowyguy
2023-05
Was awesome I loved helping them manage fish tanks.
Chris Torres
2022-05
Very good there at 4 am at pick up and had to wait for there local driver to deliver and was still out at 5
Kyle Shady
2019-05
Always a great selection of healthy marine fish, super clean facility, friendly staff
Taylor Raymor
2020-05
I work for a pet store, and they have sent us nothing but sick animals.
JP G.
2021-05
Well water for the aquatics. FRESH & SALT! Ridiculous sickness and illness for anything living in that water environment.
Blake
2019-05
Frequently send out ill animals to pet stores. Would not recommend.
Logan Pant
2021-05
Excellent company. Been faithful to them since 2007.
Nicole Piton
2018-05
This is NOT open to the public. This is a supplier for pet stores. They do not sell cats or dogs. They have been around for a very long time.
| Monday | 8 AM-1 PM |
|---|---|
| Tuesday | 8 AM-1 PM |
| Wednesday | 8 AM-1 PM |
| Thursday | 8 AM-1 PM |
| Friday | 8 AM-1 PM |
| Saturday | Closed |
| Sunday | Closed |
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