4.3 (670)
2046 IL-50, Bourbonnais, IL 60914
(815) 929-0245
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jennifer Munoz
2023-12
We love Petco. This Petco is setup very nice. It is very clean the staff is very friendly and all items are easy to locate. They had everything that we needed in stock! They have a very nice fish display area and they are so helpful. If you have any issues with your fish tank, they will help you trying to figure out what’s going on.
Deborah Rehmer
2023-11
Kayla is a wonderful groomer. She shows it in her skills ,personality and how she handles your fur babies. She is top notch. I had another company refuse my shepherd. But she loves Kayla and Kayla is great with her. I have been with her a long time. I feel she is one of the best groomers in town. Now she took on my pup who is an Irish Setter. AWESOME GROOMER. I WOULD GO NOWHERE ELSE.
Taylor Chester
2024-04
I came in for a Beta fish and I chose the saddest looking one. A lot of those fish look terrible and are sitting in filthy water. I truly believe they deserve better quality of care considering they don’t want to be sitting in a tiny cup on a metal shelf under bright lights but literally have no choice. It’s sad.
bridget lawrence
2024-04
My pet enjoys the time they spend at the groomers. When I return to pick them up, they are so happy and smell so fresh. Sometimes, they don't want to leave.
Gabrielle Keller
2023-06
My baby got great service at the Petco groomers. Got her all ready for summer! Also, it was super easy to schedule online and affordable.
Timothy Germain
2022-05
Love this place. I get my fish here because they have clean tanks and very good staff. I also get my dog groomed here and they do a very excellent job a plus job.
Julie Ann
2022-05
Good customer service. A little pricey, to be expected. Love seeing all the holiday stuff for dogs.
Maria Ochoa
2023-06
Great service, happy dogs, great staff and reasonable prices. They genuinely care for pets and pet parents.😊
Dana Miramontes
2023-11
Always a great grooming experience!
Rob White
2024-01
Waited 5 minutes for someone to come to register and was greeted with the most rude customer service.
Misty Stolze
2024-02
Zeus loves his food from Petco....the Elite Program is totally worth it.
Merci
2023-05
Took our little puppy in to get her nails grinded and ears clean the two young ladies were very kind very helpful and gave us some good tips on how to desensitize our puppy for a better visit next time. Can't wait to bring her back and hopefully she will be a little more manageable.
Kawaii Hawii
2024-04
We bought a parakeet and the sales lady was not very knowledgeable
Krystal
2023-05
The employees & Manager were AMAZING! The store manager helped my daughter after she lost something she bought. They were so helpful on helping find the right food for her dog also.
David Wenglarz Sr
2023-10
My wife and I don't mind shopping at this Petco location. All of the workers at this location are very professional and pleasant to work with. I recommend this location for all of your pets needs.
mark burlison
2023-11
Wouldn’t go to store ever again! Dirty, unorganized, no one at register! Both thumbs down!!
Desiree Tang-Davis
2024-02
Great training lead,, forgot heavy-duty collar
B T
2023-05
Some of the same items are 2+ dollars more than Petsmart & other nearby stores. Some of the sales are okay but I also feel there are cheaper options for the same items. The staff has always been friendly at this location tho.
roland boguszewski
2023-11
Sarah, always does a great job with our dog Daisy. And friendly and personable.
Carole Bell
2023-08
We have been very pleased with our dog grooming experience! Sarah does a great job!
Margie Lance
2023-10
I went in and picked up my online order cat food and everything went quick and the employee working at the time was nice. Thank you!
kathy hines
2023-05
They made my dog So comfortable and at ease... Their prices were fantastic When it came to grooming and nails and whatever your dog needs. Will definitely continue to be a customer there.
Kathryn Allen
2024-01
Great selection and friendly staff
Donna Grabs
2023-05
Got a great tip of medicine for my labs ears. Great lady checked me out. Reasonable price meds. Amen. Poor puppy.
Robert Perez
2023-12
Great kind people who work grooming.
Marc T
2023-05
Great store! Staff were very friendly and helpful. Had all of our pet needs and decent prices!
Tabitha Qualls
2022-05
it was very cute! the only thing i dislike is that with all pet chains like this, animal welfare isn't the biggest factor, and you can see that with some of their rodents, fish, and even the other animals. all in all, a great selection, would like to see more items for rats and chinchillas. friendly staff and never had any issues.
Sue Prince
2023-05
Wide variety of products. You will find everything you need for your pets. This store is well stocked and the shelves are neat, well organized and clean. Employees are knowledgeable about all products in store. Very friendly too!
Alicia Guttendorf
2020-05
I was so impressed with the service I received today. We got our dog groomed met with the dog trainer and signed up for class. Everyone went out of their way to make our experience the best and smoothest it could be. Our dog can be skittish and even though he did not want to get bathed the lady did an amazing job getting him washed brushed and clean in record time. I would definitely recommend anyone to go there for their pet needs.
Pamela Thomas
2023-10
Kinda Pricey for certain items overall the staff was helpful
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-7 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population