4.1 (165)
13054 Western Ave, Blue Island, IL 60406
(464) 733-5453
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
MrRuhu77
2024-02
This is a neighborhood convenient store. Most of the customers are long time residents of this community. Most of us come here for basic needs. Spend a lot of money weekly.Every time you walk into the store they make you turn in your bag or backpack the second you walk in. Even just asking for my bag leaves a terrible taste in my mouth, as it’s basically implying that because I’m carrying a bag I am automatically going to steal. I don’t like being made to feel like a criminal just because I just got off the train from work and I still have a backpack with me.I also just recently tried to purchase a few hundred dollars worth of gift cards at Christmas time by using my debit card. The manager would not allow me to use my debit card. She said,”Maybe if it was $25, but your amount is too much for a debit card. You have to use cash because of all the scams.” Because of all the scams???? What scams? I have my I.D, and the card clearly had my name on it. It was just another case of being made to feel like a criminal, when I was just trying to shop local. I have said so many times that I would rather hop in my car and drive someplace further away just so that I don’t have to deal with that.Plus they keep hiring these young girls who are so rude. Do not greet. Do not say thank you for your purchase. Do not say,”Have a good night.” Do not understand the meaning of the term,”Customer Service.”It just overall leaves me with a feeling that is so uncomfortable that I just don’t want to shop there anymore.I’m not sure what happened in this store to make that manager so paranoid that she treats customers like criminals, but I’m not there for her trauma. I’m there to shop. But I’ll take it somewhere else from now on.
Taco Taco
2024-02
This store never opens on time. It suppose to open at 8am and doesn't open until 9am employees are in the store but has the door locked until they feel like opening the doors. Just go to another location because this store opens and closes when they want to.
Malinda Barren
2023-07
This family dollar has good hours. They're open til 10. The store is pretty clean and keeps products.
Joan Derrick
2023-12
I enjoy going there for specific items!
Alvin Libby
2024-03
🌈 JUST ANOTHER "GO TO PLACE", ⚘ FOR "QUICK FINDS." 🎉
Dorothy Leaks
2019-05
Thus is actually one of my favorite stores to shop at. From the stock guys to the manager, everyone is always professional and polite! I do live some miles away, but I have no problem jumping in my car and driving that distance. Keep up the great work team!
Yahyah
2021-05
Usually pretty stocked which is nice. However, staff needs to focus more on customer service. I was not greeted today when I was purchasing my items instead there was a full fledged conversation in a negative way between two associates about other staff members. Very inappropriate and unprofessional.
paul Blakely
2022-05
Never overly crowded except on Saturday. Fully stocked usually and totally accessible by public transportation. It's a great location with friendly ppl.
Maria Rodriguez
2022-05
New location great stuff n much bigger to walk around in n not bump into other customers, everything is at a fair price come n check it out for urself❤❤😍😍😍😍👍👍
Zheahra Shappy
2019-05
This is a neighborhood convenience store. It's like a dollar store. Except, everything isn't a dollar. You can find some decent products, gifts, clothes, shoes, detergent, batteries, lotions, soaps, and toys...etc. I think you can find some inexpensive odds and ends here. My one coffee cup maker I purchased five years ago still works.
Lady La Moore
2021-05
I love this location. It' is well stocked and clean as well as organized. The staff members are always so helpful as well as professional. Awesome!
MySloppy 2ndz
2019-05
This store is always fully staffed and stocked. A friendly customer service experience keeps me stopping in just to window shop. Family Dollar's general sales do not hurt the situation as well. 😉
Brandon Langston
2022-05
Visit this family dollars location today with my wife we was racial profile today assume we was stealing however we was their to buy cat and dog food, but one of the staff was disgusting themselves by pretending to stock the shelf where the cat and dog food was, it made me and my wife feel very uncomfortable I am a security office and my wife is a certified nursing assistance, they simply racially profile us because we are African American people and white people be the main one stealing in today society.
Kevin J.
2018-05
Small tightly packed and a little disorganized. But you can find what you need and the cashiers are always pleasant. Bonus: plenty of parking around the building.
Jimmie Richard
2023-11
Better than 7/11
Mike Connor
2019-05
The cashiers were very friendly and helpful. Plus, I found some items that I didn't even know I needed. I am thrilled!
Mae Slay
2023-08
Lock door in your face before 10 when they see customers walking up.
Darron Willingham
2018-05
I go to this Family Dollar all the time, their always well stocked and all the worker's are nice and courteous. Great apparel too!
Bioactive Virus
2019-05
Friendly staff, and the place is perfect for a quick junk food/snack run. I come here all the time, I always leave fairly satisfied.
Joseph Smyly
2019-05
Friendly and helpful staff. The store is a bit, tight but the staff are very eager to help you find whatever you need.
Jason Garcia
2020-05
Ulisa and mona make fun of customers ulisa stands on her phone txtin nd when interrupted gets an attitude she made racist remarks and mona the manager was actin like she did not hear her bad customer service
Jacqueline Mason
2020-05
The staff's always welcome you when you come in the store. Also they have a wonderful sales price in the store 😊
linda jackson
2022-05
Family Dollar was great!!It didn't have everythingI needed but it waspeaceful shopping. Thanks
Robert M. Raimo
2019-05
Has many items, it's not just a buck store. Has furniture ( which they will deliver for a fee), cleaning supplies, linens other things.
Joyce Evison
2021-05
Crooked Cashier took cash back offy debit card and didn't find me a receipt she was a scam artist SO BUYER BE WARE !!!!!!
Flyy Resources
2019-05
Owner is not a man of his word. I suggest that you don’t purchase anything from him. Some the items are USED, CHEAP, and STOLEN. BUYER BEWARE!
James Sadowski
2022-05
2 Freezers have been down for over 2 months and management has no clue on inventory
Christine Cole
2020-05
I like shopping at General Dollar store they have nice stuff at reasonable prices they just remodeled the store and it is fabulous
Michael Smith
2023-05
Nice service im there almost every day
Kenneth Sims
2022-05
Great place, never crowded, great customer service
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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