3.9 (2764)
919 Giacone Dr, Benton, IL 62812
(618) 439-9453
walmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J Kane
2024-04
Had difficulty finding two items. The first time I asked a staff member for help, she was great, walked me over to where it was. For the second item, the staff member I asked said "they're in aisle x" in a voice that sounded curt. Maybe she was off duty and shopping? I couldn't hear what aisle she said, and based on her tone, I didn't ask again. I ended up leaving without the item. Kudos to the kind, happy employee - I didn't get her name, but next time I go there, if I see her, I will get her name so I may include it in my review and tell management, too.
Michael McGhee
2024-04
Don’t expect to come here later in the evening and get any service. Self checkout only. Asked if anyone was available to check out and was told “sorry there isn’t.” Meanwhile continuing to just stand around like the other 3 employees up front in the store. Seriously, why pay 4 employees to stand around up front doing absolutely no thing and expect YOUR customers to do THEIR job? Now you can pay them to put my cartload of groceries back on the shelf.
Mary Ann Morris
2024-04
Went there to view solar eclipse and was blown away by this Walmart’s welcoming hospitality. They passed out popsicles to everyone and must have turned off their parking lot lights so we could experience the darkening around us. You provided a wonderful experience!! Thank you!
Hannah Peek
2024-02
Music far too loud and annoying. Only quiet between 8am-10am and hard for me to get in during those hours. It's changed a lot over the past couple of years from quiet to loud and chaotic and the new pharmacy remodel made the line problems worse.
Genelle D
2024-03
I hate using electric scooter/wheel chair but due to the issues with my feet and back I have to. Two works of this Walmart was very rude. You don't snicker and talk badly about customers. Especially not if from of them. I already have issues going out to place because of what I just mentioned and mental health issues I'm dealing with.
Judy Zito
2024-02
My elderly Mom went shopping on a Thursday and was forced to use self check out, which she is not able to use. She asked for help and finally someone reluctantly did then he just walked away. My Mom said not only was the person who helped her check out her groceries have a bad attitude but he was rude to her as well. Very poor customer service. One of the worse Walmarts in So IL. A very unpleasant experience. I try my best not to shop there.
Isabelle Aubry
2024-04
Walmart Supercenter was a great place for our eclipse experience. We needed a car phone charger and other supplies.Awesome customer service and a great, well stocked store.Thank you so much, Walmart
Maureen Dolan
2024-04
Staff is very nice. They have a good selection of items, but smaller than Marion. Also, a small liquor store inside.
Eddie Vanhoorebeke
2024-03
Wall Mart has gone down hill. Taking joint away from Humana to have self checkout that is janky to say the least. Plus then look at all the crazy things that happen with people and strangers at Wal Mart and all the stories of Wall Mart being part of the missing children. No one ever seems to get identified even reported and wal Mart has cameras everywhere. I'm just saying Wall Mart should have nothing but a clean reputation after almost even adult spend money there you would think that would be enough to be looking out for the folks.
Dianna Rice
2024-04
Helpful assistance by all employees but absolutely hate self check out how they watch like your going to steal something is awful and lanes with cashier are way too long
Seesaw Babagnush
2024-04
This center has certain grocery items that the Marion,IL center does not. Its the 71 exit on I57 . also there's a big gas station and other commercial businesses at that exit.
Joesph Tackett
2024-02
Order on line, is the best way to go, then go pick up your ideas, it's great if you're running behind, and also Chris the manager of the kankakee location is excellent and, you can find chris...in the aisle of the store working, not in the back hidden. He always has a small
Alicia Lasswell
2024-03
For a decently sized Walmart, this place doesn't always have what others do, unless you're in the grocery section. On groceries, they have, many times, more different and unique products than others around do.
samantha spears
2024-02
Like how they have their Grocery Department and other things I Shop for! Everytime I go to Walmart i'm very satisfied!! Highly recommend Walmart to anyone that hasn't ever been there.
Darryl Walker
2023-09
I was very impressed with the cleanliness of the store, the employees were very nice helping me find a certain product and parking area too notch. Lots of people to help you, fresh fruits and veggies available. The mark down products was amazing....
Josh Magsig
2024-02
It was good overall. Walmart employee was very helpful finding what I needed. Had cash registers open and didn't have to scan items myself.
Marcia Williams
2024-04
There were quite a few people who were not wearing face coverings. OI think we are still where the face coverings should be worn, but other than that, Wal-Mart was fine I didn't go inside. Just stayed in the car.
Me Too
2023-10
The store itself is probably the best you're going to get as far as Walmart goes. However, most of the employees apparently DO NOT WASH THEIR HANDS after using the bathroom! I was sitting there waiting for my mom to get done in the bathroom and when she came out she told me that maybe one person had washed their hands while she was in there.I told her that everyone who'd come out of the bathroom in that time period had been employees. All of them were either wearing the blue Walmart vests or carrying one. Just something to keep in mind when you ask them to do your shopping for you because none of them ever wear gloves when they're doing the shopping either 🙃
Melanie Friese
2023-09
Went to shop there today, 18 August. It was warm in the store. It should be cool, I did not want to stay any longer than I had too. Tell the self check out biddies to back up and not act like everyone is a thief. Walmart had gone down hill.
_damion_
2023-11
The service is great! But in my opinion Shayna slone should get a big raiseShe helped me find all the stuff I was wantingHonestly one of the best workers there
Robbie Knowles
2024-04
This day worker made me feel a little Unwanted. Thank you
tammy young
2023-11
Stocking in the day causes much inconvenience. Benton isn't carrying what they used to in alot of items and are trying to force bulk buying in groceries.
Patti Ann Clark
2024-02
Clerk was helpful at self checkout when coupons wouldn't load
sol devine
2023-08
Colorist, racist, or just plain ignorant.I paid for 7 items with my Walmart pay and I had a 2 year old with me— I’m a visitor to this town.I’m realizing I’m the only “colored” person in the place. I pay for my items and the woman in her 60s with black hair past her shoulders gonna say did I pay for my items and asked if my card was working. Okay I didn’t think nothing of it, but I showed her my items— she wanted me to READ my items out loud while showing what I have at the same time as if I didn’t pay it.I showed her my receipt. I SCROLLED down like she asked and then she wanted me to read it? I’ve never had this done to me before. And yes I’m calling this particular Walmart to let them no bc I was in there with other parents and didn’t see nobody stopping them.
Johnny Bond
2023-12
Nice and very clean! Everything was very well organized! It deserves 5 STARS!
Robin K.
2023-06
Employees shopping for pickup or delivery were blocking every asile. Was crazy. They would not move to let you by. I was saying excuse me constantly. Being ignored by most. One lady finally helped us reach somethings that were way back on the top shelf. Other than that it was just a Walmart. Don't like them but try to just get in and out quickly as possible. They have better prices than a lot of other stores.
Alaric Davis
2022-05
Horrible customer service, wouldn't fix their mistake when held accountable for it. Had product with wrong tag, scamming customers when they call them out for their mistake.
Tina Handy
2023-11
The workers are wonderful. I just don't like the self checkout and sometimes the lines can be long.
Diane Bertsche
2023-06
Better then some Walmart's I've been to but still have problems finding helpful employees that know where to find items in the store. I know it's a big store but the employees need to be trained a little better so we don't have to search all over. Employees were friendly and greeter was very nice and friendly with not just me but with everyone that entered and exited.
Sequoia Song
2023-11
Walmart is convenient and now that they deliver groceries on days I can't get out its a life saver
Monday | 6 AM-11 PM |
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Tuesday | 6 AM-11 PM |
Wednesday | 6 AM-11 PM |
Thursday | 6 AM-11 PM |
Friday | 6 AM-11 PM |
Saturday | 6 AM-11 PM |
Sunday | 6 AM-11 PM |
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