3.9 (240)
124 S State St, Belvidere, IL 61008
(331) 431-6955
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lydia Figueroa
2024-01
I rarely write reviews but the workers here are just plain rude everytime. I saw they had a self-checkout and tried that so I could avoid them but the manager grabbed the screen and still yelled at me for trying to scan my 3 items. they need a new crew all together. there are plenty of hard working people who would love to have that job and do a much better one at that! just go to the Family Dollar down the street.
Lunar Moon
2023-11
manager is rude. sits in her car right in front of the door and gives everyone dirty looks. has on more than one occasion said "hope this place burns to the ground". yells at people for parking in front of the store. is extremely standoffish and rude to customers and acts like she never wants to be there and doesn't care about anyone. get her out of there. the only good thing is they added a self check out so i don't have to get in her line and have her make me feel bad about buying 2 items.
Bailee Holmquist
2023-10
The customer service is terrible. I placed an online order 2 weekends in a row and both cashiers were awful to me. Today I simply asked why they put that toothbrushes were out of stock and the lady told me “because we obviously got truck and put them out after we made your order “which I find not fair so now I’m having to pay more because she didn’t feel it was necessary to actually move things and look for my items that were already paid for. Will be traveling the extra distance next time to another store.
Nicolas Alcantara
2024-03
Very disrespectful employees instead of helping they make smart remarks worst place to shop at
Evelyn Potter
2023-08
I’ve gotten better customer service from a doorknob than the people that work here. Especially the old guy with the mustache. Did not get his name, however he was extremely rude.
Luisa Hernandez
2021-05
I usually come here if I need to pick something up quickly. Unfortunately, with the pandemic going on, I haven't seen that they enforce the masks. I saw quite a bit of people without it on. The staff is great, the place is cleaned and stocked.
Luke Family
2021-05
The last few months we have been coming in there has been rude cashiers. They do not even acknowledge your presence just say the total. Then they start yelling at you for parking in the middle of planet fitness and dollar general. When we are customers to both daily. They clearly are not happy to be working there. Some of your employees also do not wear masks. When I worked in retail this was unacceptable.
JL Honeydew
2020-05
The store has become much better over the last few years. I shop here when I need miscellaneous items that I don't want to go to a larger store for. DG's digital coupons are awesome and I often plan my shopping around them.However, some of the employees, especially in the AM hours, do not seem to be morning people and are not very friendly.
Michael Armes
2019-05
Use to be the best place. Until new management screw everything up.Your Not allowed to have your large purse or backpack in the store. Store selves are not organize, and some time the staffs are rude wouldn't help you find the items your looking for.Plus one time told me to buy the giftcard with cash. They won't even allow debt on giftcards.So if i were you go to Family Dollar instead.They lost trust with the customer.
martha hoffmeyer
2021-05
I have had no success with using the coupon app. I had GenDollar workers help me reset my app. And passwords. Try several different things. But what ends up is "Sorry, I can't use my phone or cash reg. to help you, and no I can't give you the listed coupon price. " I reduced my purchases to once a month. A bad time to discourage patrons from supporting local small business!M. Hoffmeyer
Melissa O
2022-05
The mask mandate doesn't exist here. That's fine but maybe let that be known before people come in. I want to be able to decide...also, senior staff suck.
Al Cox
2020-05
Although this is a good place to go to, and you can pick up numerous items I always wondered why this is considered a "dollar store". When you go someplace and pay a $1.50 or $2.00 that is not a dollar. Aside from that point the store is good to shop.
Colleen Learn
2023-05
It's fine, an old building needs updated but all in it's nice to get essentials...
Tammie Marks
2023-07
Concerned about you placing security stickers over warning information on medical products.
Connie Bowen
2023-05
Very nice people were working there today and nice clean place
Shawn Mays
2020-05
It's a dollar place. Reasonable prices and pretty friendly staff. Not the most organized store but pretty simple to find what you need. My family shops here.
Joseph Pecoraro
2020-05
The have great employees there very helpfull in any situation very friendly and have lots of respect for the customers all stores should have employees like these.
sandy schloskey
2021-05
I didnt like the fact that the staff were not compliant to mask wearing and some of the customers were walking in without masks as well, and nothing was said to them.
Kim Heldmann
2019-05
They have some great deals, a lot of variety of products. They're also the only place I can get my son's melatonin in capsules!!
Shane Volkey
2019-05
Good selection , nice floor layout . Customer service could've been alil better in my opinion. Overall the store was clean and and the prices were fair .
david brucci
2021-05
Its your local dollar general not much different from others other then the staff was nice as they always are
Diana Ward
2020-05
Manager always parks right in front of the door. No greeting when I walked in or at the cash register. Always stuff to be shelved blocking aisles. On other hand it is clean & conveniently located.
Annie McKenney
2018-05
Got what I needed at much better prices than at the grocery store the women that work there are just wonderful and really helpful
Rose Steinke
2020-05
Minus one star for hard to navigate with wheelchair.Typically have what I'm looking for with in reason.Quick in and out.
Susan Hurley
2021-05
Good customer service. A nice variety of items for the home and family.
odd bird
2020-05
Most organized and clean of the general dollar stores. I'm always disappointed when I visit another and it's not as nice.
Ky Olson
2021-05
The guy who is always working is so nice and helpful and will help whenever he's free!
stephanie Owens
2020-05
Love the deals I get. Always helpful employees
Ginger Ancona
2020-05
Very nice sales clerks. I like the variety of products.
David Copeland
2019-05
My only complaint is the clutter in the isles. Makes it difficult at times to walk thru the store.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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