Walmart Grocery Pickup

Conner King

2023-05

Worst experience of my life at this Walmart! Avoid all Walmarts in this local area they all are terrible!!!! We have 4 small kids all under 5 in the car and was hoping to do a quick pick up for dinner. Rude service when asked if we could come in store to pick up vs waiting for 17 cars in front of us when we had maybe 4 bags to grab, transferred to no one when told about the issues and then magically our order was picked up when we were NOT even at the store! We will never shop here again and would advise others of the same..

Sherree S

2019-05

I love that you can order your groceries online and pick them up the next day. Really helps if you are in a hurry, sick or disabled. I like in the winter I can order anything from my warm home and then just pull into the pick up slot and they bring it out and load it for you. No extra charge and they won't even take a tip. My food is always kept cold and everything as far as fresh vegetables, has been thoughtfully selected so it's fresh and in good condition. A really great service Walmart offers!

Michael D Gabel

2022-05

Everything I shop at this Walmart ,#201 I can't find a electric cart. One day they had a door open and I looked in and saw at least 9 electric carts . They were right behind the pharmacy, I also heard that the manager said he doesn't want electric carts by the pharmacy entrance, only at entrance to the food part . And when I walk through Walmart I only see 3 or 4 electric carts operating. So what's the problem. Now I go to the checkout it's always loaded with people, a long line and 1 isle open. There's always self checkouts and there's a line for the self checkouts. I guess you're to cheap to have more electric carts . Or put more open more checkouts. It's no fun standing in line for 35 minutes most of the time I'm shopper I'm not the only one who thinks that you're cheap . I need a cart because of my legs and back hurts me to much to walk. Guess I'll find a another store where the manager helps the people and not line his pockets bonus money. Sorry that's the way I feel, and I get mad at Walmart for screwing the people .good bye.

Dawn Burrows

2022-05

I have had 2 bad experiences with the Wal Mart on Greenmount Road in Belleville, IL. I got a message that said my order was delayed. I was supposed to pick it up between 6-7. At 6:20 I called Customer Care. They called into the pick up department and reassured her that they were putting the order together as she spoke to them. I tried calling myself, but of course no one would answer the phone. The customer care lady told me to wait and I would receive an email when it was ready, At 7:30, of course, no email. I called Customer Care again because the customer pick up would be closing at 8. They said my order would not be fulfilled because it was close to closing time. I then proceeded to ask the Customer Care Rep. for a manager or someone I could speak with about this issue. She stammered around and could not give me the name of someone I could talk to. They offered me $10 for my aggravation!!! They do not tell the truth and I will never step foot or support this store again!!!

Stephanie Williams

2019-05

Cedric and his co-worker were very polite. I placed my order through the app on May 31st and arrived at 7:04 for them to load up my car. The order included $400 worth of items and they loaded my car quickly. My little girl is 11 months and I work 8 hr shifts standing on my feet. This is so convenient and makes life easier. Just order through the app, pay, schedule a pick up time/day, arrive, check in the and they load up car. Thanks Cedric you're an asset to the company.

Dominick Sylvester

2019-05

Today was my first time using Wal*Mart Grocery Pickup. It was super convenient. Store associate Veta brought the order out to my car and placed it within its trunk. She was super sweet and very helpful. Because of this, I will definitely be using Wal*Mart Grocery Pickup again.

Robert Rice

2019-05

Started strong. They were really bad for a while. More they're better. Hopefully they'll stay great. They often are out of something. They can be very slow at times. But this is a very convenient service that when run correctly is amazing.

Cynthia Frein

2023-05

Everytime over a half hour to a hour wait, will no longer visit ,this Walmart grocery pickup again. Worse experience!

B Jewell

2020-05

Worst experienced. Extremely understaffed.Could have went in and shopped quicker. 5 items were out of stock and should have been items easily substituted, and the produce was almost bad.

Felicia Kinney

2019-05

Every time I have used their pick up service, it was fantastic and fast except for Monday's, seems they have a lot of workers calling in sick.

J. Harris

2019-05

This Walmart pick up sucks!! I've done them twice and each time someone is being lazy and dont want to go to the deli department and get what is needed.. they say it is out.. so why did I go in the store both times and get what I requested them too???

B Hermann (BH)

2019-05

Every house wife's dream! Conveniently located, nice employees, orders are correct and pick up never takes longer than 10 min.

Malldiscrete

2021-05

I’ve been sitting outside waiting for an grocery pick up order for 2 hours when I ordered it multiple days ago and on my app it says it’s ready I wouldn’t recommend anyone to come to this Walmart

Grace Ramirez

2019-05

the workers are always so friendly when we pick up our groceries, I love it!

Diana Haun

2019-05

Very helpful and friendly, order online and pick up the next day. It's great!

Bill Franko

2019-05

Very quick and easy. Staff has always been very pleasant and helpful.

Leslie Justice

2020-05

I love using pickup. Skip the angry shoppers and long lines. 👍🏼

Diane Crawford

2019-05

The grocery pick up is one of Wal-Mart's better ideas

Dajuana Ware-wright

2019-05

I love Walmart pick up site pick up my groceries I just love it

Faith

2023-08

Long wait times for pickups.

Nick N

2019-05

Slow. It's rarely faster than going inside.

DaBoss Gamer

2019-05

Love this, I rarely shop in stores anymore!

Donna Azbill

2019-05

So helpful, great friendly service

Jason Domina

2019-05

Awesome idea and excellent execution

Annie Hill

2019-05

Yes please!