4 (125)
314 N Illinois St, Belleville, IL 62220
(618) 239-4413
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Audrey Elizabeth Kirkpatrick
2024-04
Great manager same with staff accepted large service dog no issue
Chad Harrison (ChadderBox Angel)
2024-01
The store owners and managers as well as the staff are very nice and take kind courtesy
Hardcorps
2023-11
It's pretty hard to shop when many of the aisles look like this.
Tyisha Burch
2023-05
I would not shop her at all. First of all I lost my debit card inside the store. The young lady with the blue braids said someone turned the card in and came back and retrieved the card. Plus they used my card at the location 3 times. What kind of policy is in place here. They steal from people and her attitude is so bad after you gave my card to someone it didn't belong to. This store is all messed up period.
tanya Townsend
2023-05
The manager is rude and weird..his employees are terrible. All he do is take smoke breaks 10 times a day. Doesn't honor prices he would rather lose a sale. Been going to this store for years and he and the current employees are far by the worst this store has had. He doesn't need to manage this store or any other one for that matter.
Jessica Whitton
2022-05
I don't often visit family dollar yet when I do I can always find a great deal for what I'm looking to buy. However this morning a different story is to be told about the service clerk behind the counter. I was having trouble finding an item and sorry to say but the clerk had an issue with providing information as to were I could find it. Attitude is everything when dealing with other people's money. As I approached the counter the same sales rep had no welcoming attention. I greeted her and attempted to make small talk as her attitude was making me uncomfortable. Ashley could benefit from a retrain or perhaps another job as it seem mornings are not a thing for her. Maybe a future visit from a mystery shopper night weed out those who do not value gainful employment.
Tamika Slack
2020-05
I walked into the store and there was a man in the store with an unleashed or harnessed dog. I was on the phone speaking with my daughter when i came into the store and was surprised by the dogs presence in the store. I fell into their soda display. The 2 store employees thought the entire scene was hilarious and couldn't stop laughing. After I regained my footing I grabbed a shopping cart to put space between myself and the dog, the dog began to charge at me and had to be told to sit by the man the dog came into the store. By this time both Family Dollar employees were beside themselves with laughter. Never once warning me the dog was there nor did they offer assistance after I was hurt falling on their soda display. When I confronted the employees by asking them what was funny and why did they allow the dog in the store. They tried to lie and say it was a sevice dog. Service dogs are leashed or harnessed and often times are wearing ID'S that let the public know. And i know for a FACT a service dog would NEVER charge at humas. I called the Family Dollar corporate office to report the experience and incident i had in the store and NO ONE called me back nor were they concerned. Customer service starts from the top. Now i understand why the 2 employees in the store behaved the way they did that day even after I told them I would be calling their corporate office. I haven't and WOULD NEVER SHOP HERE AGAIN Or any Family Dollar again.
Ke-Bow Gregory
2024-03
Quick and easy one stop shop
Johnny smith
2021-05
It was good, not great. The cashier could have been a little more friendlier. Meaning when someone says hello you give them the same greeting back.
Jennifer Veri
2018-05
This is my favorite quick place to grab supplies. They do have some rude employees, and one night I got there to find that the kid who was closing had locked the doors 20 minutes early. Tonight I went to get Gain for $1.95 and wasn't surprised to find it signed wrong. But I did use an online coupon and got a big package of All
mel dear (mad)
2019-05
In your shopping adventures, there are times that a lower price will indicate a lower quality. The lack of order in the aisles will leave you wondering if you just left 'home goods' or 'infant and baby'...errgh...food?clothes?However, the pleasant staff will help you through the disaster area, forgive your clumsiness and carry to your car with a smile. Which leaves YOU with a smile that you might have just found the best deal in town!
Jacqueline Tunstall
2023-09
They have very good stuff and the staff they have is amazing
B Hermann (BH)
2018-05
It was okay. I go here only bc of the convenience of its location. Otherwise I would go to a different store. The shelves were neat and orderly. Lots of items to choose from. Neighborhood, therefore the customers, make me feel a bit uneasy. I dont frequently shop here but would go again.
Diana Zurbriggen (OzarkMountainGirls)
2022-05
The dirtiest unkept store ive ever shopped. I use a walker and have to use one to get around. Absolutly can not get around store. There seemed to be a lot of employees just no real guidance
Janet Devore
2023-05
Family Dollar is Fabulously Delightful and employees seem to be happy as the day is long and couldn't be anymore helpful with locating long lost dollar treasures.
Andy “EskoArtz” Vaughn
2019-05
I usually end up in this place after work most days on my way home from, extremely nice people that work there with polite attitudes.
Tanya Latta
2021-05
Very friendly and helpful in the store. Really nice cashier. Smiles and greetings from cashier. Good place to shop
Jimi Pearsall
2017-05
I go to this place at least once a week usually more the people who work here are very friendly courteous and knowledgeable about the products they sell I would recommend this place to anyone
Tina White
2018-05
All the cashiers are great. Very friendly. I always find my basic needs here at a great price.
Zaventres Toney
2023-05
I always find what I need and the staff are very helpful and professional.
Michael Shaw (Riptide)
2022-05
The store has been closing early the last few weeks. Some hand written sign stating they were closing at 4:30 pm was posted last time I went.
Dani Phiffer
2019-05
The associate helped me located exactly what I was looking for. Store is a little messy so grateful for the great customer service.
Tobias Heise
2022-05
everything was great the only thing I wish they had was yard lights they never have yard lights.
Six 2 Savanna
2023-05
The female employees rather stand around and talk then clean up.
tom Powell
2021-05
The service was excellent and the people were very nice and helpful.
Tiffany Lavington
2022-05
Store is always closed. They have sign every other day that says system is down. This is ridiculous, this store need to close.
Kathy Hassard
2022-05
Very very filthy store also the one on 17th street filthy.
mary dillon
2021-05
Staff was great, lots of merchandise needing stocking.
Peter P
2022-05
Cool store. Especially if your broke and need food or something else in a pinch.
LaShawn Ashford
2019-05
The store is always messy and it needs to be under new management.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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