5 (417)
2630 Mascoutah Ave Suite 102, Belleville, IL 62221
(618) 416-4722
shopcbdkratom.com
From the business
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tessa Marquis
2024-04
Wow! I have to tell you what a wonderful staff you have at your store. Working in retail I appreciate the knowledge Curtis and Nathan both have. They truly make my shopping experience easy and they are always so willing to answer any questions I have and help with products to cater to me. You always here the negative. Let me tell you there is none. This is my first time at the Belleville location but I will be splitting my time in between both stores. I truly hope you value both gentlemen because they are an asset to your company.
The Wifey
2024-04
Craig is the best! Every time I go in he is very helpful. Never a bad experience. I try to go in when he's there. Always recommending new products that fit my specific needs. Highly recommend!
matthew cooper
2024-03
The customer service here is top notch. Ian and Nathan are some of the nicest people you can come across. They will patiently answer any questions you have and give helpful suggestions. The prices at these stores are a little high but the fantastic customer service will keep you coming back.
Kate Venz
2024-04
Clara was kind and helpful. She knew a lot about the different kinds of Kratom up and very kind and sweet!
Ariel Nelson
2024-04
Super clean store and Nathan’s product knowledge is extremely helpful, he really goes above and beyond!
Patricia A. Binfa
2023-06
Regarding choosing which things to buy, Jazz and Eric were VERY helpful. Regarding the products, they showed excellent product knowledge. very strongly recommend.We love in Chicago and the drive is far however I will definitely order online and have products shipped. This place is better than any place I have been to in chicago
Alex Calbex
2023-05
Absolutely wonderful people. Skye was incredibly helpful with my husband and I who have never been into a place like this before, super knowledgeable and gave wonderful recommendations. Frannie and Aryanna were sweet people who treated my husband's service dog (when given permission to be off work mode) with absolute love and affection making us feel incredibly welcome and happy to be there. Highly recommend and plan on going back as well.
Htmk
2023-05
First off, this store is so full of comfortable atmosphere and customer service that I immediately had a great time as soon as I entered. The team Nathan and jasmine were so welcoming and helpful and in such great spirits that it makes me excited to come back! 10/10 will shop again and if you haven't been here, you're missing out!
Noel Baker
2023-05
The first time I went to this store was a few years ago for my dog. They helped me find cbd for his seizures. Instead of lasting minutes, they lasted seconds. My second time going I had some questions about Kratom. The lady was very informative and helped me. Now I am a regular at this store and go a couple times a week. If you have anxiety, pain or a lot of stress. I suggest you go in there and ask about their different products. Someone will lead you in the right direction.
Julie mccarter
2023-05
Oh my goodness! Where to begin. I am new to the area and new to the gummy experience. so I was admittedly a little nervous about visiting the store. But,Frannie and Nathan, were amazing. Great mojo, very knowledgeable, and excellent educators. My primary goal was to finally get a good night of sleep. what was the outcome? The best sleep I've had in two years. I will definitely be visiting again in the future
Jacob Howard
2023-05
I believe I had Skye helping me with finding the right cartridge, he was very knowledgeable and kind throughout the entire process. Was able to answer all of my questions and if he had doubt he went and double checked for me! I am very satisfied with my purchase! Definitely coming back!
Ray Ga
2023-05
My first Visit here. It’s beautiful atmosphere. Well designed layout. Friendly staff. Skye is knowledgeable and kind. Thanks for all your help Skye, he walked me through a specific type of product that I was looking for with no issues. He is quick. Thanks!
Aimi Hoffarth
2022-05
The workers are awesome I love coming here!!! Sue was so sweet and informative on my visit today. She helped me out a lot. I don’t know too much about kratom and she was very pleasant and helpful. ❤️ Thanks Sue!Frankie was great! Went in for some advice on a different item and ended up buying it and loving it! This place is great and the employees are amazingI came into the store today and I had 2 amazing employees Nate and Frankie help me out. Very friendly and very helpful with answers to all my questions! Awesome employees!
Kristopher White
2022-05
Courtney the store manager was definitely helpful! She answered all my questions, recommended me to some things that I might be interested in! She got me into getting the bath bombs! Thanks Courtney I’ll definitely come back and shop with you again!
C'Andria Campbell
2022-05
I had a great experience! I worked with an employee named Skye and he was very very helpful and knowledgeable about the products. He was able to talk me thorough some options as well as some of the many benefits. This is a great place to go if you are new to the CBD scene want to work with employees that are knowledgeable! I personally recommend asking for Skye! :)
Devin
2022-05
Claire was very helpful and helped me find what I needed. Will definitely return for more!Edit: have now gone back a Third time and Frankie was extremely knowledgeable and helpful in deciding what I wanted to purchase for myself and for my mother interested in CBD. I’m very happy to be a return customer here!
Vickie Droege
2023-05
I was greeted by Nathan as soon as walked in to the CBD Kratom Shop. Very Clean & Organized Shop , I was very impressed with all of the knowledge Nathan knew about the CBD oil I was interested in for my Migraines. The Manager Sarah and Fanny were very nice and friendly as well. Great People, Great Shop. Vickie D.
Denise Zidarevich
2022-05
Very nice and well supplied store! Frannie has taken very good care of us with her knowledge of everything! Great personality too! We will go to her for future purchases.
Lafarrell Price
2022-05
Been going here for awhile, Awesome staff and very caring. Extremely knowledgeable with there products. I have two autoimmune diseases and have celiac disease as well. The have informative information need for the Gluten Free line. Was in today and had the pleasure of working with Sue and Jazz, wonderful woman, and truly a breath of fresh air for excellent customer service. Great job ladies and God Bless, look forward to seeing you soon!!
Paris Thompson
2021-05
Wow! Just wow! My first time coming in the store I didn’t know what I was doing and Heather, she’s is so kind and patient. She answered all my questions made me feel comfortable at very ease! She made me visit a great one and I’ll definitely be coming back!
Miz R
2022-05
Frannie was awesome !!!! I came in with some questions about cbd/cbg and she was very knowledgeable and a enthusiastic and caring advocate of these products. She took the extra time to even help with dosing according my body weight. The shop was clean and definitely a friendly environment with staff that really knows their products. . Thank you for a great shopping experience.
Brooke Vandeman
2022-05
I love the Belleville location so much! Today I had the pleasure of being assisted by Frannie on my purchase and enjoyed chatting with her and her positive energy. For sure my go-to place to buy products that support my over all health and well being ❤️
CompletelyLost Cosplay
2023-05
I'm a first timer to all this stuff, but went to the location in Belleville for some questions and to start testing things. Skye, Frannie, and Aryanna were not only respectful of my service dog(waiting until I took her off work to pet her/asking respectfully if she was working/etc.), but were kind hearted and listened to my questions, needs, and concerns. Skye worked with me for my issues and needs, suggesting stuff they use in their own daily life, which I appreciated heavily. Even if this suggestion doesnt pan out, I'll be returning to try other CBD/Kratom based solutions from this store, and hopefully from these three lovely humans.
Samuel Guzman
2021-05
I give this a 5 star rating! Unbelievable customer service! The two kratom shop employees, Heather and Nathan has helped me with what I was looking for. They were nice and always smiling. Good energy and positive vibes! Very polite. I recommend everyone going into the store when these two are working. They will make your day! Thank you guys again for the help and easy and smooth transactions.
M.S. Eli
2021-05
Heather was absolutely perfect. Not only did she have spot on knowledge of what CBD products my needs required, but she adjusted for my partial deaf-blindness and spoke loudly and clearly as well as read price tags for me. She even helped my roommate who brought me and made suggestions for products for her and the service dog. We definitely left happy customers and will be regulars to this shop again and again. Thank you, Heather, for being so rad!
Paige Odonnell
2022-05
Everybody in staff is extremely helpful , but especially Nathan. Always the first to greet , in a good mood, with a smile on his face . And knowledgeable on the products as well. Franny is pretty cool too. 🤗
Lottie Lasne
2022-05
The shop was clean and the Saleswoman was polite. I had a list but a cpl of them she said they haven't had them in store as far as she new. The pill packs she sold me were non effective she said to be careful about how many I took because I could get really high,but took 2 of 1 nothing so I took 2 of another and my back and leg still hurt,have taken this before and I don't think I will again. The sales tax is as much as the product this was not worth my $48 I spent
Quieralyn Bourdo
2022-05
Claire was awesome to work with, she was able to answer all my questions and help me out with all my needs! Absolute joy to work with and coming back again soon! (She deserves iced coffee tips)
Natisha
2022-05
Frannie was Absolutely Amazing with helping assist me! She was kind, patient, and very knowledgeable with my questions. I hope she's there next time I come back!
PJ Brooks
2022-05
This place is so wonderful as are the people who work here! You are greeted as you walk in the door and get an employee's full attention for educational and informational purposes. Frannie helped me this time and we came up with gifts for my kids as well as my usual caramels for evening arthritis discomfort! Check out a store for yourself; it is such a pleasant experience(and you can just sit and chill in a comfy chair in a calm, organic atmosphere).
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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