4.3 (588)
2352 Fox Valley Center Dr, Aurora, IL 60504
(630) 949-3532
furrybabiesaurora.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mi McC
2024-03
I purchased a puppy one year ago and was very happy with the experience at the time, however at 6 months old (3 months after purchase) we noticed our puppy constantly walking into walls and chairs. We took her to the vet, who sent us to an animal eye specialist who determined that our 6 month old puppy went blind due to degenerative retinal vascular blood flow. We contacted this store multiple times over the previous 6 months explaining the situation and hoping to be compensated for the specialist bills, but every time we have called the employees told us that they will speak to a manager or the owner and get back to us. After 3-4 calls with the same promise, we still have never been contacted. I would avoid this establishment, especially due to the price, and try and find a reputable breeder. This Is a picture of her 8 months after we got her staring at a counter because she hears us but cant see us, and some photos oh her trying to look at me when she obviously cant see me. The only blessing is that our vet said they would have probably put her down if we didn’t purchase her before they realized she was blind.
Jessica A.
2024-04
I can’t be thankful enough of the great service and the time that the team at Furry Babies Aurora invested in me and my new Golden doodle. Issa, one of the amazing sales rep took the time on multiple meetings to help me find not only the perfect breed but also the perfect puppy for me. Chai and I are at home for now a few days and the transition was smooth due to all the goodies and supplies provided for my dog. I highly recommend their expertise and help. We will go visit soon!
Lily Rizleris
2024-04
Doing an update a year later: I got my frenchie from here he was pricey but I wouldn’t change him for the world! I love him so much! He’s super healthy and energetic never had any problems so far! He just turned one a month ago and been acting like a bad teenager that’s my only complaint 😂Old review: Izabel was amazing very friendly and nice, I just purchased my first frenchie I’m very happy, the process was simple and easy to adopt a puppy! I highly recommend anyone looking for a puppy to come here!
Kaylynn Brianna
2024-01
So excited to take our little man home! Margarita has been amazing to work with and the staff was great! They made us feel comfortable and answered all the questions we had! We are so happy to have him join our family!
Heidi Guttman
2024-02
A friend of mine told me about this cute puppy store in the mall..I had never heard of it before. I went into this cute store this past Sunday and was so impressed with the wonderful service I received from the ladies that work there! The owner of this cute store Jessica was so friendly, helpful and so informative! When speaking with Jessica I could tell that she really loves and cares for the puppies. And that she has the best interest for the puppies and the customers that come in...in finding them the perfect home.Also what impressed me was how pretty the store is set up...mostly Pink! A beautiful Valentine's display was set up in the front of the store.But let's talk about the puppies...they are all so precious and what a wonderful variety of puppies!! If you have not stopped by yet...you should go!!
Nicole Denham
2024-04
I can’t say who’s sweeter, my new puppy or the puppy sales associates. Kayla was Amazing!!! This was my first purchase and this was the most Incredible! Thank you to the whole Aurora staff! Thank you loving my puppy while he was here.
Michelle F
2024-04
Furry Babies Aurora was absolutely amazing with us when we adopted our puppy! 100% recommended to anyone looking for a cute new family member. Staff was amazing & super accommodating, & the location was great and they had so many incredible puppies! Thank you so much Isa for all your help!
Rubi Pamu
2024-02
Smelled strongly of bleach and I looked at what product they used to clean the little cribs they are in and sure enough it’s bleach. Some of the puppies eyes where red. They should use puppy safe products since it’s known bleach isn’t good for them to breathe in… I left there feeling so bad for the puppies.
Jovan Suvira
2024-04
Very attentive and knowledgeable. Answered all of our questions and were willing to show us multiple puppies when requested. They took our listed wants and found multiple eligible puppies. Plus, we left the store with a lovely little floofer.
Deanna Hudson-Blevins
2024-02
Just got our mini poodle from here, staff was so helpful and friendly, walked through every step of the process. Gave us all her information off the bat and answered any questions we had. Plus they let us spend plenty of time with Prada so we can get to know her and make sure she was a good fit for us. Definitely recommend coming here!
Kerriann Falco
2023-08
We just went in to look at some puppies with no intention of buying one but after talking with Kayla, she explained to us throughly the whole of process of purchasing a dog thru them. She let our children play with Teddy and told us all about his history and what to expect with a little puppy. Kayla provided us with great customer service and gave us a new family member :) we will be forever thankful for her!!
Maria Martinez
2023-11
Omg today I found my dream dog 🐶 is so cute and handsome. I want saying thank you the employees they really work with me to get a really good price.Thank you so much I love him 😍
Jonathan Olsen
2024-02
We got our new baby from these guys and wow! I was really impressed and how everything was handled and how my baby was prepared for when we showed up. :) All the babies cages are really clean. The babies are all happy. I love my baby so much. You guys are so awesome thank you again.
love pikachu Kayla and Mary's YouTube channel
2024-02
They look like they needed more help there but they were extremely friendly. We did like that. There was not too many restrictions which made our trip enjoyable to see the puppies and play with a puppy that my family liked a lot. But I knew that I would have to take care of and.I would have chose a different one.. If they had the one that I like...
Nicollette Peera
2024-01
Dennise was absolutely AMAZING! She was so patient allowing us to acclimate with Ivy and even came back after her shift to see her picked up!!
Alyssa Calderon
2024-04
poor puppies. dont ‘shop’ in this puppy mill!! I pet one of the babies and all i felt was bones and fur. Some of them are so skinny and they arent properly cared for. The shop smells like pee and cleaning supplies, that cannot be good for them. All the puppies look so sad and i doubt they get enough attention from the staff, so why not let us pet them and give them some love? You should not support businesses like this.
Yolanda Santiago
2024-02
Such an amazing place with excellent customer service! The ladies who helped us were awesome. We were able to go home with our fur baby same day! Would recommend!
vanessa vela
2023-09
Thank you Bell Ortiz & Furry Babies in Aurora for making the process of buying my new puppy super easy & fast! I will definitely be recommending them to anyone looking to get a new puppy!
Emilio Salas
2024-04
Had a wonderful experience overall finding our first furry addition to the family. The process was very smooth and we received excellent customer service. Very friendly and helpful.
Cristina Dunlop
2024-01
Furry Babies was absolutely amazing throughout our adoption of our new puppy! We visited three times before finally deciding and each time we were so impressed with the caring team and the absolute cleanliness. Mary was amazing to work with!!!!
Ryan Duebler
2023-05
It's a wonderful place for finding a new loved one to bring home. Didn't have any trouble going through the process after scheduling an appointment with the puppy we wanted. Definitely recommend coming here for your next companion!
Ann Dill
2024-04
Thank you Mo and Nicole, we are so excited to bring our beautiful puppy home. Great experience. Great staff-calm and patient.
Evvy Kapton
2024-03
Izabeal was extremely helpful and kept in communication with me the whole time to get our new friend Wednesday. Nicole was so helpful with checking us out and getting us ready to take our new family member home. Amazing place thanks so much to everyone with all there help
Natallyy .f
2023-10
Kayla was an amazing staff very much helpful. helping us out pick out our first dog she provided so much detail and was so kind and patient with us asking all the questions. If you come in ask for kayla.
Livia Klein
2023-12
We just got our first Frenchie and can’t wait to see him grow and enjoy an amazing life. Thank you Nicole for all your help.
Nancy Moore
2023-11
We had a great experience at Furry Babies. Nicole was very helpful and explained everything we needed to know about our new furry baby.
Kalia Lenius
2023-12
Got a super cute lil puppy and the workers were amazing!! Mary was so so helpful and kind.
Marisol Bonilla
2021-05
If we could give 10 stars we would. Nothing but the best service. Krystal was so incredible. She helped us and was so incredible with everything. We are the happiest ever. With our new baby boy. We ended up getting our teddy bear. His name is Oliver. And we love him. Thank you Krystal and all staff , they all were so nice. We love him.
Eduardo Melendez
2023-05
Pure breeds and rare breeds. The workers are amazing but I don't know anything behind the scenes. I just know the employees are wonderful people. Our morkie is a beautiful boy.
John Purtteman
2023-12
Very friendly and helpful staff. The store was very clean and all staff members explain the adoption process in a very clear and easy to understand manner. I recommend to come and visit especially to see you puppies.
Monday | 10 AM-8 PM |
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Tuesday | 10 AM-8 PM |
Wednesday | 10 AM-8 PM |
Thursday | 10 AM-8 PM |
Friday | 10 AM-9 PM |
Saturday | 10 AM-9 PM |
Sunday | 11 AM-6 PM |
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