4.1 (528)
1822 E Broadway, Alton, IL 62002
(618) 693-9605
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nimbus
2024-02
Worst Dollar general in the area. Sign on door at 12pm, out to break back in 30 minutes. Never organized. Employees always rude. Especially the younger guy, who even after seeing my military id tried to say he wasn't gonna give me a discount because Im a veteran instead of actively in. On veterans Day this year. Don't waste your time
Leandoer
2024-04
Beyond ghetto. Staff is halfway decent but patrons are often unruly and problem prone. Avoid unless absolutely necessary.
wendy manka
2024-05
This place has gone downhill since the last store manager left. Always dirty and employees are rude and never dressed in uniform. Avoid this store, its a terrible place to shop.
Blessed 9 times and more
2024-04
Very bad place to be....My son and I was just assaulted by the general manager and her boyfriend...and then he tried to pull a gun on us....be very careful going there extremely dangerous for your well-being
bryan colley
2024-03
Just went there at 8pm door was locked never open during regular hours at least 3 days a week
Marcus “Dook” Graham
2023-05
I shop at this Dollar General at least once a week, this is another place where the staff are super friendly and helpful. They always have what I'm looking for and the prices aren't as steep as some other local grocery stores. I do wish they would hire some night time stockers though, more often than not, a few of the aisles are packed with U-boats full of merchandise. Again, the employees are the bees-knees! Thank you
Danelle Bass
2023-06
This is the last time that I will be going to any Dollar General in this area. I came to my daughters favorite store and left in a not so happy mood. I was in the store 5-10 minutes and most of this time was spent watching 2 people watch me in a blocked toy aisle that they didn’t bother to unblock. My daughter wanted a “toy”, so I decided to take her to DG. Big mistake. I seen an older man come to the end of the aisle twice to just look at me, but not once ask if I needed help. Once he walked away, Jimi came to the end of the aisle and did the same exact thing he did, so I said, “Hello!” W/o any response. My daughter found her toy of choice and we headed to the front when we got to the end of the aisle I see Jimi again face to face. She walked down the aisle where I was and checked it to make sure everything was still in place. I move on to go to the front and here comes Jimi again watching me, so I asked, “Why are you watching me so hard?” She looks left to right as if she had no clue who I was speaking to, but we locked eyes. She sat in that office and stayed until my transaction was over at self checkout. I let the cashier know what had happened and she wanted me to let Jimi know, but Jimi was the one following/watching me. The toy I bought was $10. I hope Jimi appreciates what she did and how she made me feel. I don’t steal! I pay whatever it is being asked, so you’re welcome for making this the worst experience of my day.
Julie Ann Cope
2023-07
Close to home, convenient, store gas improved a lot , for awhile , it was never stocked well. And the aisles were a mess . Happy it's improved.
Brett Ayres
2024-02
There are three total in Alton. This one is HORRIBLE
Candi Lanning
2021-05
Horrible customer service. I was followed by an older lady, who happens to manage the store, and harassed the entire time. I'm a very slow shopper , because I am constantly trying to find the best deals, and she apparently wasn't liking how long it took me to shop and continuously asked me if I needed help and acting as if I was stealing! I am not a thief! I have spent quite a bit of money in these stores, I was very offended to say the least. I will not be going back.
ayasha Linzey
2023-10
Management & staffHorrible customer service + bad attitudessat in the back whispering about me “going away” .I was in this store for more than an hour Just wanting my stuff .NOBODY WANTS TO DO THEIR JOB !!
Mark Lyons
2023-05
Moms favorite dollar store in Alton been going there for many years and my favorite too. Boss is Always very nice and helpful so are her coworkers and always fully STOCKED👍
Sheri Owen
2019-05
I absolutely love this store. Anytime I go in there, I think I’m just going to pick up a couple of items I need. Lo and behold, a half an hour later, I walk out with a whole cart full of items. My husband asks me all of the time “how much money did I spend” and I have to tell him that it was a little more than I had anticipated. The reason why is because they truly have the best prices. It’s a smaller store and therefore it’s got easier access to walk around the entire store in a short amount of time to get what you need. I love, love, love this store!!!!
Linda M
2019-05
I like shopping at Dollar General. Easy access to parking. Run in select your items and your out again. I have done this on my lunch several times. Very convenient! Products are the same as the grocery store.
kim voyles
2017-05
Has everything I needed at good prices but on Saturdays its hard to walk through the store because they block several rows with stock carts. Saturdays are busy shopping days so it would be nice to be able to walk easily through the store.
Sapphyre Moon
2021-05
Usually love this place but no one has been wearing thier masks and I feel like bathing in hand sanitizer when I get out of there.If you're freaked out about germs and panic easy lile I do, don't go. Go to CVS or something instead.
Tom Hogle
2019-05
Easily found what I was looking for, checker even went to look for something that I wasn't sure they even had anymore and brought half dozen or so to checkout counter for me to choose from. This DG store has a history of not restocking shelves promptly, but they have been improving somewhat "lately".
Stephanie McGuire
2019-05
I Love Their Sales and Some Regular items 😊 Polite Workers, They're Very Nice People! Thank You! I'm A Regular Customer 😁 My Fiance and His Son Plus his Daughter!, My Daughter and Parents!!
Justin Kettelhake
2018-05
Customer service isn't a big priority, especially when it comes to returning things,even with a reciept. Also you need to make sure to check before you go home to see if they took off money for your coupons. Make sure you don't get charged regular price for discounted items or items on sale, because if you aren't on top of things you will end up losing money rather than saving it. Personal note, I am not giving this rating based off of one bad experience, I'm giving it due to the multiple times I've had bad experiences with this D.G.
B Dynomite2
2019-05
This is my FAVE DG, but this last time they hadn't put out the new stock because of employee call offs. That bothered me quite a bit, I was there to get A LOT of things. Spent over $400, if the shelves had been restocked I would have spent $600+
cs love
2018-05
This store is the worst, they never have the shelves stocked, items are still boxed up and blocking isles and it don't matter the time of day items are not stocked. Customer service has gone way down since the old manager got sick and couldn't come back. Convenient location but the overall service sucks and they are short staffed.
Tiff G
2018-05
Cashier was pretty cool. She was friendly, offered a nice enjoy your holiday in a good high spirited tone. Which is a change up from the last time I was there.
Rebekah Webb
2019-05
I Love this Dollar General. And the Manager is Totally Awesome. Lisa,s is the Best! And she has a Great Group of co-worker,s Too!
Stephanie Page
2021-05
Love this store. They put up w me alot and that takes patience lol seriously their all very polite there.
Pete Zimmer
2019-05
Mislabeled prices caused an argument with the manager who would not budge on the price. A rack of sunglasses were labeled as 3-5 dollars. Cashier said they were $10. There were no other displays of Sunglasses for $10. Never going back there!
JK RA
2021-05
The staff is nice but if they try to put anymore in that store people would not be able to move.
Thomas Rayborn
2019-05
Always good food and often busy. Call ahead to order for eat in or carry out. Small family owned restaurant, friendly folks.
Pam Kunz
2020-05
Great place. Cashier was great. She helped me find my items. Went and got them because i am disabled.
Karie Rutherford
2019-05
One of my favorite DG locations. Always on top of stock. Always clean and pretty well organized. The customer service is the best.
Pam Bagby
2020-05
Terrible they were out of everything and very unorganized. I prefer the one in East Alton Illinois but it was blocked off because of the floodgates today I won't go back to BroadwayL
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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