Cookie Factory Bakery

4.4 (110)

202 Alton Square, Alton, IL 62002
(618) 462-5731

Claimed
Bakery
Cafe
Counter-serve option in the mall for sweet treats, plus light fare like sandwiches & wraps.

Service options

  • Delivery

Reviews

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Rebekah Moore

2024-05

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A Cr

2023-12

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Christina

2019-05

Feeling hungry, enjoy a snack from the Cookie Factory! Soft Cookies, sold by the bag or in individual servings.

Sable Snyder

2023-05

We love Cookie Factory! It's a local staple. I was enjoying them when I was little, and now my son does too, we get cookies every visit to the mall and sometimes go to the mall EXCLUSIVELY for cookies!

Lindsey Ballard

2023-05

My boyfriend brought me the breakfast burrito this morning. It’s seriously the best burrito I’ve ever had! It’s the perfect size to fill you up or share with someone. It has the right about of ingredients, it’s nice and cheesy. All around perfect! Highly recommend you try it!

Karen Lucker

2022-05

I love the new management. We took my 2yr old granddaughter (who adores Elmo) there with my sister, brother and his wife. She loved the Elmo cookies so my brother bought her one. You talk about excited she couldn't eat it @ 1st for straring @ it. She finally took a bite + loved it. She let me taste it. It was moist with the best icing ever. Great place.

Molly E

2023-05

Best cookies EVER! Their pastries and cinnamon rolls are amazing also. I live out of town and always make sure to grab a cookie or munchie bag when visiting!

Rahulynn Gupta

2022-05

Our 2 year old loves the peanut butter cookies from here to a point that he will only eat these cookies and none other and requests them every time we come to the mall. We thought of celebrating his birthday with a peanut butter cookie cake. We were disappointed at how thin the "cake" was when compared to the the size of the actual cookie. Somehow it was super greasy as well. Our dissatisfaction comes from the fact that we relied on this cookie cake for such a special occasion and it did not work out. Good thing I picked up some regular peanut butter cookies so he still got to eat a treat he enjoyed on his birthday!

Lee kern

2023-05

Okay so when I say they always go above and Beyond I MEAN IT! My siblings and myself HATE normal Cake. Too much icing on an item of food. So we order cookie cake EVERY BIRTHDAY. My brother came across the cookie factory years ago and fell inlove with it. Well since then they have yet to disappoint me. Last year I called in an order for a cookie cake with "busch light" on it for my brother with mountains in the background. They delivered that cake PERFECTLY. This year I needed 2 cookie cakes, one with skulls and spider webs, the other with american flag themed. Both of them look phenomenal and both birthday kiddos thought they looked amazing. 10/10 recommend.

Christina Wooff

2023-07

This place has really good cookies as well as other pastries. This is a nice place for a quick snack.

Don Poole

2023-05

The boy that waited on us talked so low my wife asked me if he was mute. Had to tell him out order twice. The other two little girls working there weren't real nice

Brian Woods

2023-11

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Emily Steward

2018-05

Love this place!! SUPER yummy cookies. The Munchies bag is a particular favorite of ours. They also serve soup and do cookie cakes!! However, they have a $5 DEBIT MINIMUM, so either bring cash or prepare to spend some money!

J Mot

2023-10

The custom cookies are very high quality and tasty.

Natalie Emmons

2024-03

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Crystal Steinway

2023-09

Very yummy cookies and they have dog treats and much more

Jill Busby

2020-05

I ordered a cookie for our Boss's today due to its Boss's Day. Told the lady u wanted it o say -Happy Boss's Day Lori, Sherry & Amanda- I picked it up and she changed the order of names!!! It was in order for Administrator, DON &ADON. NOT HAPPY AT ALL WITH THEIR SERVICE!!!

Debbie Cox

2019-05

The reason for the three is because during closing time we were there to purchase cookies. My granddaughter wanted a grinch cookie on the bottom shelf, which she got. Afterwards, we were sitting there eating our cookies and the young lady started sweeping all over that area and the cookies weren't covered. There was no glass door where those cookies were and the dust/dirt was floating right into the case where I just bought my granddaughters cookie. :(

Ashley Hanneken

2022-05

Wonderful homemade tasting cookies at Alton Square Mall. They also have personalized cookies so that you can get a cookie for someone on any occasion or just because.

Steve Brown

2022-05

I gave the artist what I was looking for and what I had in mind, and she did a fantastic job. The 7 year old recipient was ecstatic with the train cookie. Sorry it disappeared too fast for a picture.

Charlene Stauder

2022-05

OMGoodness, the yummiest cherry and cream cheese Danish I've ever had!!! Bought 3 - ate 3 - yeh, now I gotta exercise for two days straight !!! Really good fare here everyday. 👌

JoWyo21

2022-05

I've been going to this place since I was a kid and I'm so happy to be able to bring my daughter to get the same cookie with the sprinkles on top that I got 25 years ago.

Loni Gansmann

2022-05

We ordered a caramel apple cheesecake for thanksgiving and HOLY COW!! The best cheesecake our family has had! Thanks Sarah!

drkprincess30

2023-05

Took my grandbaby for the first time today. It was amazing! He loved it as much as I did when I was a kid!

Celica

2022-05

Love love love cookie factory every time me and my fiance are in town we get a custom cookie and they always do an awesome job

Kat Karenko

2023-05

Delicious cookies and lots of options. Kinda pricey though.

Alton Rentals

2023-10

Best Chocolate Chip and M&M cookies!

Rebecca DiPaolo

2022-05

Besides having the most delicious cookie cakes and other goodies. The staff and owner are super friendly and helpful.

Bruce W Journey

2023-07

Always has the softest cookies in town!

Sandy Gordon

2023-05

Almost $10 for two small cookies on a stick for my grandsons.

Opening Hours

Monday 11 AM-6 PM
Tuesday 11 AM-6 PM
Wednesday 11 AM-6 PM
Thursday 11 AM-6 PM
Friday 11 AM-6 PM
Saturday 11 AM-6 PM
Sunday 11 AM-6 PM

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