4.3 (246)
201 5th St, Rupert, ID 83350
(208) 436-0221
aceburleyrupert.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason Thomas
2024-04
A nice little store with hardware. The staff are typically quite helpful and can give you lots of tips and pointers. You often will get coupons to help pay for the high prices. The prices are usually pretty high in general so I prefer shopping elsewhere unless I am in a bind. They do have a good variety of items.
Jason Windsor
2024-04
My favorite place to get my hardware. The staff is friendly and do their best to help you find what you need. I must go in too often anymore cause they remember me :-)
Peaceofheaven Ranch
2024-03
Very friendly staff. Clean and organized store. Pet very welcome, they get treats, and attention from the staff. Happy pups happy mom. 😁
Casey May
2024-04
Check your receipt because on more than one occasion I've been charged a different amount at the register than the price labeled on the shelf. I've had employees actually argue with me over this when the mistake is theirs. I won't give this store my business and suggest you don't either. Very dishonest business being done here.
W. Brundage
2024-01
The most helpful staff works here!! All of them are super friendly and they know right where to go to find what you're looking for, if you just ask.
Paul Rodgers
2024-04
Friendly staff. Found the 2 items I needed with no problem
Danny Titus
2024-04
Sometimes, they have what you need don't touch milwakee tools they get mad if the alarms sound and they have to reset it.
aaron breen
2023-10
Customer care has gone way down. Way down. Seems the cashier's have a great attitude and decent knowledge of the store. As for the constant rotation of floor workers... I barely get a hello anymore let alone ' help' if you need help.
Roger Galow
2018-05
This is a nice hardware store. Great service friendly employees who are not pushy but always will to help. I shop here a lot it's close to home and they have lots of name brand items to choose from. For the most part the prices are competitive with other stores around the area but I don't have to drive several miles to get the same thing. When you figure in time driving, looking plus gas and wear on your vehicle I don't think you are going to save that much. Unless you are buying in large quantities. I like the way it is set up so things are easy to find so you can get what you want and go. No spending lots of time looking for items or someone to help you. Store do that so you will spend more at Ace they respect that your time is valuable to you and probably the job you are working on. So they make things easier anyway they can because in a small town if you can make fast yet friendly word will get around and you stay in business. Plus another nice thing is their hours they open early and stay open later than other like businesses and that can make it all worthwhile to know you can count on them.
chad anderson
2023-06
Like the staff very knowledgeable, of you have questions they help out. Never not found anything I need here yet.
Donni Kimmel
2023-05
Friendly staff knowledgeable store is neat and clean products are well labeled and in corresponding spots can't emphasize enough how friendly and knowledgeable the employees are and in today's world its rare to find one of those qualities in customer service employees let a lone both
Anne Jorgensen
2023-05
Ace is definitely becoming my best stop as a home owner because they are always helpful and know where things are in the store!
David Hutchings
2019-05
Since my last review a year ago, Ace has really stepped it up. They have hired a new manager who is kicking the gears to a higher speed, better running store and the employees are helpful and the newer employees are becoming more knowledgeable. New products are being introduced and the store is improving overall. Although no store is perfect, I’ll give them 5 stars as to their service, quality, overall knowledge base, and how far they have improved since last year (summer of 2017). I hope that the new manager can keep up the good work and improvements(Summer 2017 - Formerly a 2 Stars rating) .......The store was great based upon the friendliness and knowledge of the employees. Unfortunately over this summer, many of the knowledgeable and helpful employees are missing for one reason or another. I used to like going into Ace Hardware but now I find it a burden to go in there and find anyone who has the knowledge that I'm looking for. It seems like they have hired many new and younger employees but they don't yet have the experience and some are too busy talking to friends to help.It is unfortunate as this stores and its employees used to create a family type feeling to it and now I might just go elsewhere. I hope the atmosphere changes back but not to optimistic that it will.
Terri Hawks
2023-05
I have been shopping here for a while now sometimes I go in there and the employee seem pretty nice mainly the girls at the registers aren't the friendliest however the past few times I have been in there they have seemed somewhat nicer.
Bill Harmon
2023-05
Local store with most of what you need. There is no need to go out of town for your needs, unless it is a specialty item needed in a hurry. Great help in the store.
Jerrold Kazynski
2021-05
Their advertising slogan, "Ace is the place" again holds true for the Rupert, Idaho store. It's big enough to have just about everything you'd need for home improvement projects, just like the ones to which you've become accustomed.The store is well organized and laid out for easy shopping. Once you become familiar with the store, it's handy location and great inventory will keep you coming back.My visit was to purchase a water heater. The one that went out was 14 years old. And likely was bought at Ace.
JG's Vlogs
2021-05
Love this store . Good for a small town ,can pretty much get what ever you need. Staff is friendly and willing to approach you to help finding items
Margaret Bibbey
2020-05
This is a pretty good store with nice help. They do not have an accessible entrance. It's only be a law since 1962. How many years does it take to comply? I hope it does not take a complaint and fine!
Jake Smith
2022-05
Great place with almost everything you could need and friendly staff that help whenever asked. Been around forever and I hope it stays that way.
Jim Metzger
2022-05
I don’t know what happened but I use to get help every time I walked in the door. Today I saw several associates who didn’t even acknowledge me or even give me a smile. I had to finally ask for help from an associate standing next to me. I felt like I was interrupting him.
Ray Benjamin
2022-05
Nice clean, well.organized Store,friendly staff good inventory Prices high but that's always the case so acceptable
Brandon Fry
2021-05
The service is excellent! Although I have gone in to purchase a tool but couldn't fine one of quality. I'll spend more if it's a tool I'll never have to replace.
EnderDitto
2023-05
Good people, good stuff and good prices. Their app has good coupons and deals too.
Linda Stark
2023-05
Excellent job done on our Subaru . Nicest people too. Thanks 👍
William Fessenden
2022-05
A very nice strong worker named Jesse helped me with the paint, would recommend 10 out of 10.
Kevin Munoz
2019-05
Seem be great ace hardware. They have about everything u made to buy for home or RV trailer too. They even make different kind of key for home and for vechical.
Fay Milligan
2023-07
Really good help if you need it.
Holly Mayer
2022-05
They just redid the store and the employees must really like working there because there very nice
Just a person
2022-05
Came here for a 3 day fishing license.From out of state.Nice and quick. 👍
Todd Redfield
2017-05
These folks are great and always helpful and greet you quickly. Great place to do business!!!
Monday | 8 AM-7 PM |
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Tuesday | 8 AM-7 PM |
Wednesday | 8 AM-7 PM |
Thursday | 8 AM-7 PM |
Friday | 8 AM-7 PM |
Saturday | 8 AM-7 PM |
Sunday | 9 AM-5 PM |
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