4.7 (28)
300 Bonner Mall Way Ste 120, Ponderay, ID 83852
(208) 255-2202
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
D G
2022-05
Kato and Penny are always well taken care of at Petco. Kato is a senior and takes considerable patience to trim. Two other groomers in Old town an and Preist River refuse to trim him, Amanda at Petco gets the job done and never complains. I leave a nice tip too. Kato is relaxed and happy when I pick him up so, so.i know hes taken care of properly.
mary Rogers
2023-12
Amanda worked wonders with Quincy who has not been groomed for 2+ years. I’m sure she took so much patience to whittle through all of his mats. Thank you so much Amanda!!
Lisa Lyons
2024-04
This Petco is one of the best for customer service. I like Amanda in the grooming department & so does my puppy Myrtle .. I recommend Amanda highly.
Becky Bird
2023-12
The groomers have great customer service and always do a great job with my dogs.
Malinda Sanchez
2022-05
Horrible Experience!I was a new customer and came with my 2 dogs for their groom appointment. Got inside with one dog and they told me they needed my rabies vaccine documents before they could check us in. I asked if they could hold his leash while I go grab it from the car, it was hard to handle that with him as he is still a puppy and they said they couldn’t touch him till they got the vaccine card. Even though they could pet him when we came in. So here I go back out to get that with my hands full with no assistance from them (and there were 3 of them standing there watching me). Then I get back and into my 15 min consultation before they could take him to get grooming started when I mentioned I gave him a calming med to help with the groom, telling them it was prescribed by his veterinarian. They then told me they couldn’t groom him if he was given any calming medication. I said it was prescribed by his veterinarian for his anxiety with grooming… I said you’re welcome to call and confirm with his veterinarian. They refused to groom him. So I told them this was an awful experience and I’d never be back or let my dog stay to get groomed here anyways. They offered little to no customer service and weren’t accommodating at all! I’d never recommend them to anyone! Go somewhere else! Oh and they wouldn’t post my review to their website either, just wow!
Jessica Bohrn
2020-05
We were told our dog couldn’t come back for grooming because his back hips are to bad. But that we could come back for nail trimmings. We appreciate the honestly and them not putting our dog in any discomfort. They treated him like a prince and took care of him this grooming we had.
Amber
2021-05
Friendly, speedy, clean, and they clearly love working with animals! They we're able to trim and buff my dog's claws, a task that has been difficult for some groomers as she is a little touchy about her paws being handled.
Heidi Duffy
2022-05
I love working with Amanda and appreciate her level of skill in grooming. She is knowledgeable, helpful and knows how to work with my dogs.
Krystal Valenzuela
2022-05
The service was great! The ladies were amazing! And they even had time to squeeze in Ash for a nail trim. I definitely would recommend this store 😁
Patricia Sodorff
2020-05
My dogs groomer is so sweet, she takes great care of my boys. They come out clean happy and smell so good.
jo BREWER
2021-05
Arden did a great job On Licorice’s nail trim. She is a calming influence.
kathy blackburn
2022-05
They treated my 11 year old furbaby with love. His cut is the best he's ever had
Tom Collins
2021-05
Groomer is so good with my pup. Pup runs up to her when we check in. Very cool!
Patty Bickers
2020-05
Groomers are always so thoughtful and caring of my elderly dog there. Just love them!
Sue Poppino
2020-05
Our dog is not afraid of grooming at Petco - he has refused to go into a place where I'm guessing he had a bad experience
Michael Wright
2022-05
Haily(sorry if I misspelled your name) she always is nice and has treated both my dogs very well 😊
Beverly Goding
2021-05
The attendant was very nice and knew what she was doing. My dog enjoyed the visit.
Rex Sherman
2023-05
Great job Luke had fun
curtess peterson
2022-05
Well run did a good job on my dog
Cindy Mitchell
2020-05
They listened to what I wanted for my little girl
Raven Webb
2021-05
he looks better
Pamela Cates
2020-05
Professional friendly service
Dennis Moriset
2020-05
happy camper
| Monday | 8 AM-4 PM |
|---|---|
| Tuesday | 8 AM-4 PM |
| Wednesday | 8 AM-4 PM |
| Thursday | 8 AM-4 PM |
| Friday | 8 AM-4 PM |
| Saturday | 8 AM-4 PM |
| Sunday | Closed |
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