Rocky Mountain Cleaning & Restoration

WSM PROPERTIES

2023-10

We call Rocky Mountain Cleaning and Restoration every time whenever we need just a carpet cleaning of full-blown restoration job.Recently, they did a fantastic job when one of our home's basement flooded. They came quickly, were always polite, and made sure everything was clean and safe. They talked to our insurance without any problems and our renters are really happy with the work they did.They truly go above and beyond.Ian, in particular, was there every day working hard to fix things up.We highly recommend them to anyone.

Dustin Hale

2024-04

I would highly recommend this company. We had a pet that got cancer and urinated all over one of our sets of furniture. These guys came out, within just a few days of me contacting them. They gave me a great deal on cleaning an entire furniture set, couch,love seat, and chair. They were able to remove and treat the smell. Great to work with and exceptional work.

Katlin Morrison

2023-11

They are amazing we have used them many many times for carpet cleaning, house cleaning and couch cleaning we love that they charge by square feet not by room. my carpet smells amazing after they leave. we will continue to use them. Great jobServices: General carpet cleaning, Carpet cleaning

Ross Cunningham

2024-04

Phenomenal work done on a place I’m moving into. Everything was done quickly and easily, and the carpets both smell amazing and look like new! Can’t recommend these guys enough!

John Hewson

2024-04

Wayne was very responsive and quickly resolved my issue which he determined was very minor, not mold. His fee was more than reasonable. Have to admit, I was worried about calling a restoration company about potential mold fearing they would overcharge for a small problem. Would not hesitate to call Wayne again. He did a fantastic job.

Suzanne Snell

2024-01

I had my carpets cleaned Friday and they did a great job! They are professional, friendly, and thorough. I had gum in my carpet which they removed and they removed other stains as well. I love it when they come because it feels like I have brand new carpet again. I have used them several times for me, Rockymountain is the best deal out there.

Janet B

2024-03

I highly recommend Rocky Mountain Cleaning and Restoration. Chris and Ethan cleaned and sealed my grout and tiles, and their hard work made my home look brand new! They are coming back soon to shampoo and wash my carpets. I can't wait to see how it turns out :)

Steve Nelson

2024-03

We began our lives in our new home in Pocatello with a flooded basement and collapsed ceiling in the basement. Literally the day we arrived with our stuff this is what we found. A family member recommended that we call Rocky Mountain Cleaning and Restoration. That was great advice.Wayne showed up within an hour of the call with fans and dehumidifiers to begin the process. They were back for several days as we tried to get things dry. They then came and tore out the sheetrock and then as we found mold the carpet. Always letting us know when they would arrive and they hauled out and took away the trash. They didn't use our trash bins at all, they took it all away.They helped as we worked with our insurance company, adjusters and providing all of the needed information. Then they started working on the repairs. Ian was amazing, working hard to get things put back together. But also making sure that everything was right. The texture in one of the rooms was a little weird, he tried to match and then finding that we didn't really like it he changed the texture in the whole room. The subcontractors specifically carpet installers were terrific.We are very pleased with the work and hopefully we won't need to make this call again, but I would do it in a heartbeat. They are our friends now, and people that we completely trust. They are extremely good at what they do and they take care of all of the details. If you need work done, call Rocky Mountain Cleaning and Restoration.

Kiona Kolander

2024-03

There's a reason this company has 5 stars, they are every bit deserving of the rating! Our downstairs flooded, and Rocky Mountain, specifically Ian, was so helpful and communicative throughout the whole process. I am beyond thankful to Ian and the others who helped get our downstairs back to safe, liveable conditions, and it looks amazing, too! I hope we never need flood/restoration services again, but if we do, I know who I want to do the work. Thank you, Rocky Mountain!UPDATE: I recently had Rocky Mountain come and clean my living room carpet, and once again, I'm impressed and happy with the job.Thank you, AGAIN, Rocky Mountain! 😊

Anita Satterfield

2023-11

Outstanding combined effort—prompt scheduling and options discussed over the phone. When the cleaning employees arrived, they were exactly on time, were courteous and friendly, yet deliberate in their work. They went the extra mile for me by cleaning my entrance mats without charge and surprised me at the end with a 25% discount that I wasn’t aware of in October. They worked fast, and did an excellent job. They also emphasized customer satisfaction. I have used Rocky Mountain for years and will continue to do so and recommend them to others.

Janaye Floyd

2023-12

Hired RMC to clean the ducts in an apartment. The vents were not clean and the 4-5” I was able to shove my home vacuum wand down still sucked up debris. One picture is after they “cleaned” it, the other is after I used my home vacuum.Service: HVAC duct & vent cleaning

Vince Bowen

2023-12

We had a back flow preventer for our sprinkler system develop a large leak that partially flooded a downstairs window which leaked water into the downstairs bedroom. We called Rocky Mountain and they were there that night and started the carpet drying process. There was damage to trim and some of the drywall. Today it is completely repaired and you can't tell anything had happened. We were contacted each time before a visit and all the workers were polite and friendly. The room was done in a timely fashion even though we told them that the room wouldn't be used from months.

Morgan Kirkham

2023-11

The cleaners were on time, professional and friendly. They cleaned our carpets thoroughly and reached out for follow-up to be sure we were happy. When I had a question about the smell after cleaning the carpets, they came back and thoroughly redid the carpets with deodorizer. They really prioritize customer satisfaction. I highly recommend this business and I would hire them again. They are truly a local company that cares about the community.Services: Carpet steam cleaning, General carpet cleaning, Carpet cleaning, Pet stain & odor removal

Terri W

2023-05

Philip and Kris did an amazing job. I have a cream colored carpet and I had stains on it. They did a very professional job removing stains and cleaning it to my satisfaction. Already have my neighbor considering them for his carpets now! Highly recommend.Service: General carpet cleaning

Natalia Lauk

2023-05

We had moldy odor in one of our carpeted basement rooms and stairs. Once we texted Bryant he was very quick to get back to us and scheduled the treatment next day.The technician, Gabriel, was very professional, courteous, on time and explained their process thoroughly.They haven't found any mold growth.They used hot steam to sanitze the area and kill any spores in case if they are there.Then they applyed a special kids/pets safe enzyme to prevent any potential future growth and dryed everything with the fan.The basement smells so much better!I should also mentioned the price was very reasonable.

Judy Swenson

2023-10

These folks are prompt, do a wonderful job at a very fair price! I highly recommend them! Update for 2023...........nothing has changed! They're still my go-to business for cleaning my carpets. We have a 2 year old new dog with some digestive problems who has had more than a few runny poop accidents on my white carpet. We're still looking at white carpet with NO STAINS. I can't recommend them highly enough!Service: Carpet cleaning

Paul Manning

2023-11

The crew arrived right on time. Their set up was quick. With two workers on the truck, they were both cleaning. They used corner protectors. They cleaned 7 rooms and the stairs in an hour. So nice to have a two man crew, one cleaning upstairs and the other downstairs. Carpet was dry in a few hours. This was our first time with Rocky Mountain. We will use them again.

Eileen Thonssen

2023-10

I have used Rocky Mountain Cleaning and Restoration for many years for carpet cleaning.. Although they have had staffing and management changes over the years, they have always maintained their high level of quality. Today with a new crew than than I had met before, they were friendly, punctual, professional and did Great job! I highly recommend this company!

Collin Swainston

2024-04

Carpet looks and feels new! They did a great job, were communicative, and the price was fair.

Tamara Cobbley

2024-01

Such an awesome job! My whole house smells fresh and clean! They were prompt, friendly, knowledgeable and professional. Great company to do business with. Thanks guys.

Chris Severson

2024-03

I’m delighted with their service and great cooperation to preform the carpet clean on our schedule prior to selling the homeThanks

Jeanne Schwartz

2021-05

I can not say enough nice things about Rocky Mountain Cleaning & Restoration. This is the 2nd time we have used their services and they have been great. I really appreciated them making extra calls with their scheduling, so that we knew almost to the minute when they would show up. Their work is very professional. Our carpets and area rugs look great. Nice and friendly workers made for a pleasant experience.PS-Amanda even helped dumb me get this posted! She's a rock star!Services: General carpet cleaning, Area rug cleaning

Angela Moreno

2023-07

from the moment I first called to schedule an appointment, I was taken care of with professionalism and a very friendly staff. they showed up on time and finished in a very timely manner. i left to run errands and received a call when they were done. I came home to my house smelling amazing and my carpets and couches looking brand new. i will DEFINITELY be using them again and would recommend to my family and friendsService: Carpet cleaning

Judy Trost

2024-04

Inspected the damage and incorrectly diagnosed the cause. Then did not contact me or my Insurance company when they decided not to clean or fix the damages. A friend also used this company and was not happy with their services.

Dick Emerson

2023-11

Very good people to have on your project. The work is first class. No mess left over. They took ownership of any problems that came up and resolved them like the professionals they are. I highly recommend this company.Services: Flood restoration, Flood cleanup, Mold mitigation, Water damage-related cleanup & repair

Lois Brandt

2023-10

Rocky Mountain tore down and rebuilt my porch after a terrible leaking roof destroyed the entire room. They did an amazing job in a timely manner. Cameron went above and beyond to make sure it looked great! I couldn't be happier with the results, workmanship and price. Highly recommend.Services: Remodeling, Mold inspection, Flood cleanup

Matt McHargue

2022-05

The best in the area! They do a fantastic job! Fast friendly and willing to work with your schedule. RMCC has been cleaning for us for years. Quality of work and service are first priority, they know what the meaning of customer service truly is!!!Services: General carpet cleaning, Area rug cleaning

Dee Bluemel

2023-05

This company is great! They are very professional and so nice. I had a really bad stain in my family room, sure enough they got it out. There were a few spots (that were not that noticeable, but noticeable to me) I asked them to come back to remove the minor stains and they were here two days later. They stand by their work! My carpets look amazing. Rocky Mountain Carpet Cleaning will always be who I will use! Thanks for your efficiency, quality of work and your kindness!!Services: Carpet steam cleaning, General carpet cleaning

Mandy Carpenter

2023-08

We've had Rocky Mountain do carpet cleaning and dryer vent cleaning and every time service is top notch! We were getting ready to replace our dryer because it wasn't drying clothes completely and leaving a terrible odor every time we used it. We had these guys clean our dryer vent, and now it drys our clothes perfectly and smell is gone! We will definitely continue using them for any carpet and duct work cleaning in the future.Services: Carpet cleaning, HVAC duct & vent cleaning

Karen Brady

2023-07

I had a sprinkler line break and flood two rooms in my basement. Wayne, their project manager came out and was so kind and helpful. Their carpet layer did a great job putting our carpets back down after everything dried out. We are having all the carpets cleaned in our house and Nate is doing a great job removing stains and making my carpet look like new again. They even put up corner guards to protect my walls. I would highly recommend Rocky Mountain Cleaning and Restoration.