AAA Meridian Service Center

Melisa Stringer-Blackwell

2024-04

When we were broke down we found an area with four repair shops in an 1/8 of a mile as well as a used car dealership and auto salvage. We have an older car and that's the whole reason we got AAA for break downs. Decisions about older cars are weighed out differently once a person know what's fully wrong not before. We called for a tow, picked the easiest parking lot to drop it so we could start to make a plan not fully knowing why we'd lost most of the steering capacity. When I was questioned about the parking lot shared by three business notes above one of them was a repair place, one a used dealer up front and one a salvage yard. They cancelled the tow after 30min of the order because my original location picked up by thier map system was a salvage yard. This is the worst possible service you could give anyone in a road crisis. We didn't have a set plan and AAA treated us like we were trying to steal. Thier job was to tow our broken down vehicle up to 10miles to a repair area or that limit. Shame on them.

Michelle Ballard

2024-02

AAA doesn't carry the maps and books any longer but if you have a premier plan they can give you a planning map, which is $32 more. The gal at the counter was pretty rude, seemed like she didn't really care what I was looking for . Big thumbs down 👎

Jim Kealing

2024-04

Angie in the Travel Dept was very helpful. Easy location to find, and easy to make an appointment

Cathy Sandoval

2024-01

Deanna Brock is a true gem-super friendly and provides above board service! Many thanks for all her help!

Roz Madsen

2023-09

We needed International Driving Permits for travel in Europe. No appointments needed- they were courteous and speedy. They were able to take the photos that we needed as well.

Claudia Westling

2023-05

I needed assistance with irrgent travel plans. I left a voicemail early in the morning and even though I called a couple hours later, the lady still wasn't available. I got a call back the next day at 5pm.

Renee Hibbard

2020-05

Canceled my membership since they charge more than anyone else, was charged after being told I would not be. Then I had 4 different employees ask me to prove I canceled my policy which means they don't know how to keep information on file, was told that we would have a refund posted to our account in 48 hours and it has been 6 days. Can't get the so called manager to call me back and they do not care that they have caused overdraft charges on my bank account. I'm very sad about this because everyone thinks AAA is so good and all we have is problems. If I do not have a refund by today I will be disputing the charges with my bank who has been great to work with during this problem with AAA.

Judith Griffith

2020-05

3 weeks ago I would of rated 5 stars...But...I have been waiting for requotes on my auto insurance with other markets for 2 weeks!! Dawn, my agent responded to me 3 days after my request (due to me sending Melissa an email for help, but she is not able to do quotes, unfortunately) and said " she has been crazy/busy, and would try to have it done by that Friday the 23rd of August...still waiting.I've worked in insurance before and know it takes less than 30 minutes to provide that service.

Steve Holland

2021-05

They were very helpful with the transition from California AAA to Idaho AAA. But unfortunately one of the reasons we had AAA to begin with was the fact that we could do DMV transitions with them in California and here in Idaho we cannot. We have until June to see if AAA is still worth having without the DMV piece.

Jonathan Tokar

2021-05

Clay just came by to service our battery, he was extremely friendly and gave us tips and all the info we needed to get everything sorted out. Would highly recommend!

RoadTripper

2023-10

Got in ad out quickly with all the maps i needed.

cary gifis

2023-05

I was going to be late for work and they got someone out here in minutes to jump me and get me to work on time. So happy with AAA!

bigberd99

2021-05

I am currently moving to Idaho and needed to transfer all of my policies to there and Shawn made it so easy and stress free. Thank you again Shawn for everything!

Gary Gray

2019-05

I'm a AAA member. I get my auto insurance through them. Have had very good help when I have been disabled in my car

Cari Gutierrez

2023-05

We’ve been with AAA for over 20 yrs Happy with their service.

Jonette Reid

2023-05

We have had Dawn Thorpe for many many years we love her

Fermena Montgomery

2020-05

We've been members since 2007 they're great!

Paula Brown

2023-05

Helped me out with updating my card

Jon Wetzel

2021-05

Good people, good products. Been a member 20+ years

Diann branton

2022-05

No help with info. Just told to go to dmv.

Ken D

2020-05

Personal service you can trust

E Man

2022-05

Great products...

Rory Fargo

2019-05

Needed a map of Utah.

Don Lynn

2021-05

Maps!

Ron Ingersoll

2021-05

Great service.

Daisy Brooks

2021-05

Very helpful

Ron Boschma

2019-05

Helpful folks.