Rogers Subaru

Jon Scripter

2024-04

Zack in the Service Department was super thorough, friendly and informative as we worked through the process of two significant repairs on our Outback. He kept me up to date as we worked through two different repair visits, patiently answered my many questions and concerns, and he set me up with 2024 model year loaners to use while our car was in the shop. No one wants to be without their car while it is being repaired, but I will feel a lot more comfortable if the need arises again after this experience with the Roger's Subaru service department. Thanks!

Patricia Wilson

2024-04

We just traded in our Forester for a new one this last week. We very much enjoyed working with Peter Gregg. He was very patient over several weeks of decision and made the whole process very pleasant and even fun! He is a very nice member of Rogers Subaru family. A great car and a great dealership.Thank you!

Anthony Soto

2024-04

Great sales staff especially Marcus. He worked almost a week with me to narrow down a selections of cars so to minimize the time on the lot! Also kudos the sales manager to make us happy with the purchase of 2 2024 Forrester! Thanks

B G

2024-04

Well first of all, WOW, what a terrific facility! The new and spacious reception area when you drive in is perfect for Idaho winters. Shania greeted me in my car and then Jackson took over from there. He provided me with a digital inspection (nice touch, so fancy!) and even helped me get a windshield rock chip repaired. Service was so good, I'm planning to buy my next Outback from Rogers Subaru!

jenny pierce

2024-04

Friendly, fast, and efficient service. Service advisor (Shania R.) was careful to explain the service process and to provide updates to us while we waited for service work to be completed. Brought to our attention items that need attention now and also replacement items and/or repairs to consider in the future. Reasonably-priced and fair. Great and spacious customer waiting area at Rogers Subaru in Lewiston, ID.

Sara Craig

2024-04

My experience at Rogers Subaru was wonderful. Marcus was my salesman and he was the best. I really appreciate him and all the staff that helped me through the process and answering all my questions. Dane was great in finance and Israel helped me get started on my new car. Thanks to Rogers for being a great auto dealership.

Mark & Sharon Robinson

2024-03

Great service at Rogers Subaru!Zack Kopacka was my Service Advisor and he was so great to work with. He was in good communication with the tech that worked on my Ascent and also at relaying that info to me. The requested work was completed and I was made aware of a few other things that might need some attention soon. I was never pressured to have more repair work done with them at that time, but just made me aware of it. The service lounge was very nice and clean with a variety of snacks and drinks available. I will definitely use Rogers for future service needs!

Suzanne Kasko

2024-04

Rogers Subaru is an honest and friendly team. Thank you Dylan and Mike (sales) and Dane (finance) for getting me into the new car I wanted. I wish you were more local, but the 150 ish mile drive was well worth it! I very much appreciate all the hurdles that everyone jumped through to make my new subaru car experience work out. Very easy on my end, thanks to the great team. Thank you 😊

Royal Toy

2024-03

Rogers Subaru has an amazing service department. I have worked with several of the team including Corey, Jackson, Shania, and Jason. In every case the service specialists have done their best to reassure me, provide options, and make the various difficult repair issues easier to understand. In several cases they have reached out to me to keep me apprised of the progress on some of the major repairs, even to the extent of being willing to do so on their day off. They have been empathetic and have worked with the Parts department to obtain what my vehicle needed in a timely manner. I am very pleased with the service I have received, and highly recommend them to anyone who would like a positive service experience.

Jody Wassmuth

2024-04

Desperately needed a new battery. Zack Kopacka worked me into the schedule as soon as they opened. They quickly installed the battery and I was able to get to work on time! Always fast and friendly service at Rogers Subaru!

Scott Williams

2024-04

My dog Fred loves Rogers Subaru. They give her lots of treats and the vehicle service is good too.The service advisor, Corey Delp, and clerk, Shania, were very pleasant to work with and provided a comprehensive interpretation of the description of the services.I am very pleased with the service provided by this dealership.

Mike Magrann

2024-04

Peter was our salesman and Dane was our finance specialist. Peter put in the extra effort to make sure we got the Subaru Forester we wanted, making sure we got the right trim, interior and exterior colors and upgrades. Dane was straightforward with the money part which was a big relief. This is an honest dealership that will be sure to take care of you!

Geoff Johannesen

2024-04

Great experience at Rogers Subaru. Our sales rep Dylan did a great job and everyone else we dealt with was friendly and helpful as well. This is the third car we have purchased at Rogers Subaru.

Jack E Mckenzie

2023-10

Love the car this is my third car from Rogers Subaru. They’ve always treated me very good.I also, would like to think my sales person Justin Davenport excellent sales person. Excellent went through every aspect of both of my last two cars with me. Show me how everything worked. I couldn’t ask for better low pressure sales person.

maddi lupinaccci

2024-03

Marcus and his team were extremely helpful and knowledgeable when helping me chose the right car for my family and I. The whole process was so quick and easy! I highly recommend Marcus at Rodger’s Subaru for all your car needs!

Amy Shira

2023-12

So, I went to looking for a car and I finally chose Subaru. When I finally went into the store I was greeted by Peter Gregg and he did an excellent job finding something that works for me! This an all day ordeal because I was being more picky than I ever have before and Peter was so patient with me! I wanted something that would last me a lot more years then my past vehicles. I finally settled into a Subaru crosstrek premium and I just love it. I didn't wake up with buys remorse...BONUS! 😁Thank you!!

Keri Hutchins

2024-04

Chris Watson was great to work with as we purchased our new car this week. Also very much appreciate the finance department and love the waiting area set up with the snacks and coffee.

Naomi Eaton

2023-12

Dan W. never disappoints. He is easy to work with from start to finish and always exceeds my expectations. This is my second Subaru I have got from Roger’s and will continue to be a repeat customer! (PS Keep Dane H. in finance. He was great to work with!)

Kristal Kirpes

2024-03

My husband and I bought a vehicle at Rogers Subaru, and we couldn't have asked for a better experience. I had been spoiled for years by having family members (now retired) in the car business, but everyone at Rogers Subaru went above and beyond to make our car buying experience every bit as smooth and enjoyable. Chris, our salesman, is terrific... very friendly, professional, knowledgeable and he answered all our many questions and concerns...even bringing us sodas from their beautiful new facility's customer area. Between the truly enjoyable experience with everyone at the dealership and being proud new Subaru owners, we give Rogers Subaru an A+++ on every level!

John Pawlina

2024-04

Apologies for the novel, but I want people to know what kind of experience they can expect from this dealership.I had a very good time buying my new car from this dealership. Before contacting them, I did some research ahead of time on what I wanted and needed from my new car. I had an idea in mind and, after I input some information about a possible trade-in, both Elise Johnson and Peter Gregg contacted me. Shortly thereafter Corey Brown also contacted me to see how he could help.I told Peter I would want to chat on the phone the following Tuesday morning, and honestly I very much appreciated that he did not pester me about buying a car between when he first contacted me and that Tuesday. I do not like it when sales people are very pushy, even if I understand why they might need to be, so I was glad that Peter gave me space. On Tuesday I called Peter and had a very helpful conversation about the car I wanted. He made some suggestions and I decided to purchase a car the dealership already had on the lot.Peter agreed to meet with me early that Thursday morning at the dealership to sell me the car. Peter also answered my many questions about the car-buying process (how I could handle the title, getting a loan, how to switch insurance coverages, what I would need for the DMV). Peter is a very hard worker.On Thursday I arrived a bit early, and Mike Nattell let me into the sales floor. Mike was incredibly welcoming and I enjoyed chatting with him. I was a bit nervous about making such a big purchase but he really set a positive tone for the whole transaction. Mike later evaluated my trade-in and made an offer on it that I thought was fair given the condition of the car.Peter talked me through more of the purchasing process and answered many more questions. I appreciated his friendly nature.Lastly I spoke with Dane Hillesland about financing the car. He talked me through many of the finer points I was unsure about and made me aware of some important things to consider when buying a new car. He offered several extra packages (insurance-type-things/ services) to me and was not pushy when I declined most of them. He did not talk down to me and treated me like someone he wanted to sell a good product to. I was worried I might be treated like a sucker, so I appreciated the way he treated me. Dane also had a very friendly personality that helped me feel more confident in the decisions I was making about my purchase.Peter did one last tour of the car's features and, honestly, that last conversation really had an impact on me as a customer. I'd already signed everything and made the purchase, so it was nice to be treated like a valued customer even after the dealership had already gotten my money. And Peter made me aware of some little features of the car that I'd not paid great attention to before making the purchase, so even that conversation was very helpful. Later in the day Dane also kindly answered a few of my lingering questions about the financing process over the phone.Overall I had a very good experience purchasing my car from this dealership and I highly recommend others look here when they want a new car. I hope not to need another car for a long time, but if I do I know where I will look first.

Rachel Knudson

2024-02

Bought my first new car today from Rogers... What wonderful staff! Marcus in sales helped me pick it out in December. He explained all the differences in the models and made me feel confident in my selection! He was great at communicating when my exact vehicle would be in and gave me lots of updates. When I picked it up, Dylan in sales showed me all the amazing features on my new car! He helped me drive off the lot in my new Crosstrek, feeling confident and comfortable. Lastly, Bill with finance assisted in thoroughly explaining warranties to me. He got me a lender within my budget and clearly explained all my options. None of the unnecessary paperwork, which I’m always thankful for! I would absolutely recommend them and use them again. All in all, I was in and out in roughly an hour! Thanks so much, guys!

Karen Perez

2024-02

I had been in a bad accident, totaled my previous vehicle and needed a new one quickly. I contacted your dealership and the sales manager Corey put me together with Peter Gregg ( coincidentally, I am the sales manager for a Harley-Davidson dealership, so I get the “sales process”). I told them what vehicle I wanted and within an hour I was out the door with my brand new car!I was treated with the utmost professionalism and care. With the help from Peter (as well as Dane in finance and of course SM Corey) the sales process was completed quickly and with no problems.I would highly recommend Rogers Subaru when in search of a new vehicle. I couldn’t be happier!

Vickie Lawrence

2024-02

I recently had to replace the first Subaru I bought at Rogers. The second time around was smooth and efficient. Matt Hutton found exactly what I was looking for and made sure everything was in good order and that my special request taken care of fully. Dane got me through the paperwork in a timely and efficient manner. Rogers has outstanding customer service in both sales and service.

Piper Brooks

2024-04

Shania Rales was super helpful, and very communicative! Made the whole process easy to understand, and made me feel like my car was in great hands! I’m very grateful for Roger’s Subaru quickness and professionalism. I’m always very stressed when it comes to car issues and my experience here was great compared to other mechanics/dealerships. Thanks guys!

Brian Saam

2024-03

Jackson Rose was our service advisor when my wife dropped the car off; Marissa Louder was there in Jackson's place when I picked the car up. We were there for warranty and recall repairs. Everyone at this dealership is welcoming, courteous, and friendly. We have to travel from Viola, ID to handle things like warranty and recall repairs. As soon as it was clear that parts would have to be special ordered and that this would take more than a day, we were offered a free loaner. They also saved us a trip to our local mechanic by doing a needed brake-job while they had the car (very reasonably priced--not more expensive than my local mechanic). I was very pleased with the entire experience.

Susanne Mahuron

2024-02

The service was conducted promptly and efficiently. Jackson answered all of my questions in a very courteous and professional manner. I feel very fortunate about having everything available at this dealership for whatever type of car or safety issues might occur.I am confident that Rogers Subaru employees are putting their best effort into assisting their customers.

Mara Trostle

2024-03

This was my first time buying a new car and Peter and Dane provided a great experience! Peter was kind, honest and worked with me throughout the process to make sure it was what I wanted and that I was happy. Since I brought my Outback home, he has continued to be responsive to my questions. I love my new car and I’m really glad I chose this dealership!

Baylee Petersen

2023-07

I had an excellent experience at Rogers Subaru. Dan (sales) and Bill (finance) both did a phenomenal job to make sure everything went smoothly. Any issues we ran into were handled with grace and they made me feel like a part of the family. I would 1000% recommend them to my friends and family. I couldn’t be happier with my car and I’m very thankful to everyone that made this experience as exciting as they could. A huge thank you again to Dan and Bill, you’ve gained a lifetime Subaru customer.

Elizabeth Wolfe

2024-01

Roger’s Subaru has given me the best sales experience two times in the past few yearsUpon leasing my vehicle. I walk away feeling I was appreciated and given the best service I could possibly ask for. From being greeted by the sales manager Mike Natal , the sales team Mat Hutton, and great financing specialist Bill Sweet!Thank you Rogers Subaru for making my day the best I could ask for when walking into a car dealership.

Lila McDade

2024-03

Our salesman was Brian Adams. He did a fantastic job. Brian has worked with us before and we will continue to request him. The whole staff at Rodgers Subaru was friendly and courteous. We love our Wilderness Forester!!