4.6 (85)
921 Airport Way, Hailey, ID 83333
(208) 788-3333
idlumber.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
alyssa buclaw
2023-05
You all had a variety of the one item I was looking for. Also, a great sale was happening AND you allowed me to use my $5.00 coupon with the transaction. Very honest and great company. Thanks for being here in wood River valley!
Michael Wimer
2023-05
I’m 14 months into construction on my house and I must say that Ace has been invaluable - Todd sourced a unique piece of equipment for a friend who wanted to gift me something; Angie is awesome and remembers my name and always has a smile and last week I met their son Cash at the register - there is nothing like buying from a family-owned shop. I’ve had nothing but great experiences there (yep, even with returns when it was MY goof up). I can Amazon a bunch of stuff, but not my hardware needs. Nice to have great folks who you can rely on - It’s why we live here!
Ashlee Rashid
2023-05
One of best Ace Hardware Stores I have ever been too! The workers are always ready to provide help and assistance! The owners always greet you with a smile and are always so welcoming! Would 10 out of 10 recommend!!
Patrick Cox
2023-05
Love the awesome customer service and friendly help here, they also have a wide selection and great pricing saving a trip to Twin Falls. The new owners are true community people and have made this a great place to come and looks like a great place to work!!
David Binnings
2023-05
I have known the owners of Idaho Lumber for years and they are salt of the earth people. They are, and have always been, hyper focused on Customer service and integrity is one of their inherent core values. Todd and Angi run an extremely professional business and it is apparent that they make decisions based on the Customer's experience as well as the satisfaction of their staff. They have a true passion for serving their community. Can't say enough great things about the owners and the exceptional business that they are running at Idaho Lumber!
Ryan Williams
2023-05
The staff at Ace Idaho Lumber were some of the nicest, most knowledgeable people we have ever encountered. One of their managers, Say, stayed on the phone with several different suppliers for over AN HOUR until we got what we needed, and she did so with such professionalism and grace that we were simply stunned. Please go here for all your hardware needs and support this local, family business!
Emily Schow
2023-05
EXCELLENT customer Service, management and place to shop! If they don't have what you need they are helpful in seeing if they can order it! We shop here on a daily basis for household and business items and couldn't ask for a better place to shop! Thanks IDAHO LUMBER! YOU ROCK!
Matt Wilson
2018-05
always great have what I need. Usually a fair price considering the distance to a Lowes or home depot. Within a dollar to two of them. don't have the selection but for quick trips they have what I have needed and can order as well. Will continue to shop here.
GRAVEYSEALS SUBSCRIBE
2023-05
Idaho lumber and Ace Hardware are a family friendly place to shop and meets all my needs. The staff are very helpful and always have a smile or hug for you!
Garrett Crane
2023-05
Every time I come here I grab a bag of popcorn and go shopping. They have a good selection of tools, hardware, paint, ect. They even have a rental service which is outstanding
Kelsie
2018-05
I honestly wish that I could give this place a lower rating. Every single time I've gone here, this store has been absolutely useless and the employees not helpful. My first experience was to get a part for our toilet. The employee gave my husband said part but when we got home we found out it had a hole which caused water to leak everywhere. Has to be a fluke right? We go back, exchange said part and come home to find out it's the wrong size! We bring it back along with the old part we had and were told by the employees they don't carry the size that we need because it's not a common size. We go to L.L. Green's where not only did they show us where to find the part, but showed us that it was the right size, AND demonstrated that it worked efficiently. Did I mention that the part we had was the most common size there is out there according to L.L. Green's?Our second time here, I tried to find a plug for our kids' bathtub. I looked far and wide with absolutely no one asking me if I needed help. I wait in line while the employees chit chatted about nonsense. When they finally decided to assist me, I'm immediately greeted with a shake of the employee's head. I didn't even have a chance to ask for assistance before I was told no. I decided to ask anyway and was told "Did you try to look where our bathroom stock is at?" Yeah perhaps the 15 minutes I walked up and down that aisle along with the other aisles. I told him yes and he said "That's where all our bathroom supplies are at. You don't see it, we don't have it." Didn't even offer to go look with me. I figure a hardware store should carry hardware supplies right? So I go "You don't carry any bath plugs whatsoever?" He says "No."I'm never going to try to shop here again. Not worth my business or time. They don't know their arse from their elbow. If they do know anything, they don't bother to offer their assistance. Go to L.L. Green's. They know what's up AND are helpful.
Mark Hinds
2020-05
I was passing through the area on an adventure motorcycle and stopped in looking for some help fabricating a make due kickstand for my bike. Employee Jay was extremely helpful and went above and beyond to help me accomplish my task. I had a very positive experience at this ACE and highly recommend purchasing from this store. Ask for Jay and he will help you. Btw my “MacGyver” kickstand works great! Thanks Jay!
Lisa Chambers
2017-05
The last time I was at Idaho Lumber, three different people helped me and I was just getting little hose parts. I checked a price on a pruning tool that was less than Amazon's. I've found consistently good prices and competent, ready to help staff.
Josiah 87
2022-05
Great place to get just about anything you need. The only reason I'll no longer shop here is the extreme unprofessionalism of the ceo. Taking personal insecurities and emotions out on innocent people in an ugly way. Trying to get someone fired at a company with no relation to idaho lumber because they have no sense of humor. Everyone else here is great!!
Anna Martinsson
2023-06
The store was fine, but Tony was extremely rude. Tony spoke down to me and was disrespectful.
Sherri Jefferson
2021-05
I went to Idaho Lumber to find something specifically! I really didn't think they would have it! Going to a Family Reunion and needed some gifts, and found their Yeti products! Just what I was looking for! I couldn't have been happier! It was under 10 minutes, in, found it, bought it, all done, and out the door! 😎
JODI WALBAUM-VANIMAN
2023-07
Leanard was the most helpful customer service rep we've had in a long time
Alex Barton
2023-05
Say and leidy are freakin awesome! Great customer service throughout and amazing yard help.
Timothy Burke
2021-05
This is what hardware stores are supposed to be like. A bit more expensive than Lowe's or HD, but at least the lumber isn't absolute trash. The guys out back usually help you go through the wood to find straight, square boards. I'll pay the extra few bucks here than give any more money to Lowe's or HD
tevanmjames13
2019-05
Great local business with friendly staff, and a wide variety of products both for sale or rent. I love this store and would highly recommend stopping into check it out. Everything from lumber to light bulbs:)
Valley Restoration
2021-05
We love stopping in at Idaho Lumber when we need supplies for a job we are working on! Their staff is amazing and is always ready to lend a helping hand in locating what we need! Thank you Idaho Lumber!
Terence Davitt
2021-05
It's great that they're open on Sunday's. I had some frozen pipes and didn't have to wait until Monday to fix the problem.
Pam Nichols
2018-05
1) Love the popcorn2) Love the service... especially because the sales people actually take you to the item you are looking for!3) Prices are very good!
Jesus G. Munoz Jimenez
2022-05
The girls at the front counter are so funny and very helpful in any part of the store love going there 😄 😀
JUSTIN MOYERS
2022-05
Stopped by at 5:41 p.m on friday. And with no notice everything is locked up. Everything says they are open till 6.
Joey Whalen
2023-05
Decently priced items. Staff is always friendly
James Allen
2017-05
Staff is great, very good variety of products. I always find what I need and someone is always around to help.
Micheal Goyen
2023-05
Generally helpful staff, good stock, decent selection.
Shane Carden
2023-05
Best place in town for all my home projects and open on Sunday!
Anita Mcmurdo
2019-05
Very helpful in finding item needed. Wish you would carry more flower pots.
| Monday | 7:30 AM-6 PM |
|---|---|
| Tuesday | 7:30 AM-6 PM |
| Wednesday | 7:30 AM-6 PM |
| Thursday | 7:30 AM-6 PM |
| Friday | 7:30 AM-6 PM |
| Saturday | 8:30 AM-5 PM |
| Sunday | 9 AM-4 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population