4.8 (31)
447 E 1st Ave, Glenns Ferry, ID 83623
(208) 366-2538
tirefactory.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Veronica Hoyos-Leonard
2023-08
My Prius stopped on the freeway going to Boise due to overheating. I towed my car to JTS Point because their Google site says they do car repairs. Because it was Sunday, it was closed, so I called the emergency numbers and told them my situation. I also told them I would leave my car in front of the shop to be repaired on Monday. At 3 PM, the shop manager told me he would talk to her guys to be sure they were aware of the situation. Monday, I had to walk to the shop for 40 minutes. After I arrived, they told me -the mechanic had just quit and they could not repair my car-. The JTS Point employees suggested I call a tow truck to take my car to another mechanic. JTS team was laughing at my situation, saying that “they only sell tires,” not having the slightest intention to help. Or give me a ride anywhere as there are not Ubera here.I do not recommend this place unless you are a local Idaho farmer. They will treat you poorly otherwise.Advise to owners: if you don't do car repair please put a sign indicating you don't offer that service: NOT A MECHANIC IN PLACE and take away “car service” from your signs.
Vamshi Rudra
2021-05
Very friendly & quick to attend the problem we faced. Had a flat tire on freeway I84 east while traveling to SLC, UT. They looked at it and attended the problem immediately. Thank you so much.
Nikki Reasons
2024-05
All stress. tires are extremely expensive and an oil change is beyond outrageous.
Charleigh Wolfe
2023-05
We had a bearing go out on a Saturday shortly before the shop should have closed, but they got us in, found (and drove to another town to get) the replacement part, saved our trip, and charged us completely reasonably. World-class customer service and we’ll be grateful for a long time that they were there for us! All the stars!
Joanna Wood
2022-05
Heading to Boise on I-84 westbound got a flat on side of highway and they let us borrow a jack and tools to change the flat to the spare so I wouldn’t miss my surgery. I can not say this enough but the customer service was amazing got to us quick and we were back on the road. Thank you so much for excellent service.
James Hunter
2023-05
Phenomenal service went above and beyond. Truly made something out of nothing! They found me a rim and a tire for the price of the tire that I would of had to order.Thanks for all you'll did
Ann Smith
2021-05
Can’t say enough amazing things about this shop! We had an alternator go out on the way to Salt Lake, and were stranded right at closing time. Jessie worked her magic and got a part from Boise, and Robert came to the shop to do the repair on what should have been his weekend. Remarkable people, and just the kind of small town service one loves to hear about.
Scott Squire
2020-05
I was very impressed with JTS. I needed tires this week and I went there for the first time, they had them at a great price and very fast service. I then had a small issue and Rory went way out his way to take care of it. I will be a loyal customer after this experience.
Shane Marshall
2022-05
Had a flat tire on inside duel on motorhome. They had it fixed and I filled with propane w/them all in 30 mins. Was back on the road. Were very friendly and helpful! Was great service! Highly recommend!!
christian morgan
2018-05
I came by last week to get my tire fixed on my trailer. Very fast, very professional and nice, and great prices. I’m extremely happy with the service I received here.
Shira Unlimited
2023-05
We got a flat tire on a road trip and had to make an emergency stop. We just happened to be in the area, they fixed the tire and we were back on the road in 15 minutes
Goldeneye
2018-05
Best tire shop in Glenn's ferry every time I had a tire go flat they fixed and put my tires even though I bought them online they put them on for less than 20 and Don is polite on top of the fact that it is not sitting there all day like some other tire shop mechanic in gf who I was very disrespected by I think everyone should go to jts for all thier tire needs screw that other guy
Sally Kiess
2018-05
We were traveling thru and was having trouble with a tire (35' Motorhome) They were super helpful in helping us out!! Great service.
Pam MacGregor
2021-05
This guy! Is the best!! I found myself with a battery problem, it’s close to closing time and he went beyond and helped me out!!! I can’t thank JT enough for what he did for me on a cold evening!!
Jane D
2020-05
So helpful and nice! They helped us when we had a tire warning light on, and took care or it immediately.
Beth L
2018-05
Cody was awesome! Helping us with a flat tire and getting the spare on. Thanks!
Sabrina Wilz
2023-05
Service was friendly and fast. Will definitely return!
Robert Zavitz
2020-05
They really helped me out. Fair rates, fast service, friendly employees.
Илия Калчев
2020-05
Got our tire fixed for 10 minutes. Very professional!
Barry Bunzell
2018-05
Awesome and friendly folks. Helped Santa get back in the road again.
Denise Dunlap
2018-05
Took great care of us after a flat in the freeway. Thanks guys!
Plumeria Bodhisattva
2020-05
The BEST in town basing from our own experience!
Larry “Butch” Hersey
2020-05
Service and attitude above reproach
Gib Brown
2020-05
Great customer contact.
| Monday | 8 AM-5:30 PM |
|---|---|
| Tuesday | 8 AM-5:30 PM |
| Wednesday | 8 AM-5:30 PM |
| Thursday | 8 AM-5:30 PM |
| Friday | 8 AM-5:30 PM |
| Saturday | 8 AM-12:30 PM |
| Sunday | Closed |
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