VAPE

Joel Wallace

2024-04

Really great service from Tim and Darian. Very friendly and awesome to talk to! Early morning folks! Overall great customer service and communication skills!

Katie Muse

2023-12

I bought a vapengin from the vape store that was defective. It was going off once I took it out of the box. I called twice to see if they would replace it and they didn't answer. I drove back and the lady told me that she couldn't return it because I took it out at home. They should really tell people you have to try it in the store before you leave.

Amber Cruz

2023-10

I love that store completely! Amanda helps me out the best way she can every time she sees me and they go the extra mile every time I needed them to!!! I literally will only go to the store because of their customer service and I also like the points system to where I get money off on the next things that I buy.

Drewnasty 14

2024-02

this place is the place to go for all your vaping needs and grab a beer on the way out they take good care of their customers they took real good care of me and my mod situation

Lacey

2024-02

Amazing location, great people,amazing product base. The points system is the best by far

R B

2023-09

I went into the store dying for nicotine. I had broke my vape and I was a mess. Haha. Amanda helped me out very much. She was patient and curious and helped me out very much. She was very friendly and went above and behind to help me with what I needed. It was seriously the best customer service I've ever experienced. I go to VAPE regularly and I am not always impressed with them, and have had bad experiences in the Boise/meridian locations. I may drive from Boise to Caldwell just because it was that amazing! Thank you Amanda and Amanda's boss for working with me and helping me out!!

Kelley

2024-01

Amanda is awesome she always has a smile and very welcoming

Teagan Titus

2023-05

Such a great and amazing atmosphere. Lacey help my Grandma and I out,all the questions we asked her she answered without being rude. She was such a great person. Thank you Lacey for helping us out!

Felisha Potter

2023-05

Knowledgeable? Courteous? Any resemblance of some type of customer service? You won't find that here, at least not at this location. Have been to a few of these in my area and have never had any issues. Like other reviews their customer service was trash and they do not uphold their own policies.

Lulu French

2023-05

What a difference one person can make. Been coming here for a while, getting my stuff and out the door. Then A girl named Jimalu started working here and what a ray of sunlight. She's friendly, helpful, and goes above. Will be coming in when she's working. Great job, girl. Thank you.

nun yobizxnes

2023-09

Amanda’s freaking awesome she was very patient and had a lot of advice on what vape to buy I will def be coming back!!!

Joshua Rose

2024-01

Always a friendly staff with good recommendations

Lucy Love

2023-05

Went in and was meet with a friendly face and warm energy girl with black hair was very kind and helped me with my purchase and made me feel like I was welcome definitely gonna recommend this store to friends and family

Nicole Romero

2019-05

Good shop with good products, and very reasonable prices! Brandon is always very knowledgeable, and always has a great attitude and great customer service. The only reason I don't give 5 stars is because they never have the wire I need. I would definitely spend more money there if they would keep it in stock!! Glad to have them in Caldwell!

Stephanie Sipes

2023-05

They weren’t very friendly didn’t even tell me how many points I could use as soon as I put my card in the reader they just left the counter didnt even say anything to me not cool

Ryan Barrett

2023-09

Love it the employees that were working there tonight were so nice and super sweet

Abe Rojas Jr

2022-05

I have bought so many vape items from this store. This place is amazing!

Trust me. I've been here!!!

2022-05

Well if you need mouthpieces for the tfv16 or 18 they have on site. That saved a lot us a lot of time. This store also has Uncle Creepy there as well, which is a very popular custard Flavor "Don't be scared to ask for by name"

Just Love

2020-05

Vape is a great chain of shops to goto in the treasure valley but this location in particular would be my last stop. Been to this store many times and each time the staff seems to not know anything about their own product. It’s not very welcoming either when you step through the doors, really depends on which staff member is in. If you get the right person to help you it’s a great little shop but for the most part unless you are getting a juice your well knowledgeable about yourself I wouldn’t recommend any other services.

Josiah Richardson

2020-05

A great atmosphere, quiet even in a rush but not deadpan either. The staff are great and they have a wide variety of products ranging from mods, to eliquid, to salt nics in most nicotine mg. The flavors they have are great and the quality of hardware is superb as well. They normally have music playing so it's a great place to bring a Dutch and a snack and do some homework. They don't have open wifi and aren't pet friendly so those are the only reasons they didn't get 5 stars from me!

Brenden P

2020-05

I've been to all the vape shops down the Blvd. These guys have the largest selection of vape juice at competitive prices(the selection is worth a dollar or two more). The customer service is excellent. I probably took 10 minutes to figure out what new flavor juice I wanted and the gentleman was very patient and informative and I got a juice I will definitely buy again

Luanne Gall

2020-05

The best experience ever!!!!! Dillon was extremely helpful and very knowledgeable when he helped me with picking out juice flavors. I’d give that man a raise for sure. Definitely worth it!!! Thanks again Dillon, you rock!!!!!

Cole Lucero

2019-05

Trevor the manager on Cleveland Blvd in Caldwell wasn’t what you call good at customer service. Trash honestly. Spoke to me and the employees like we were both 3 inches tall. If I could get into contact with a higher up that’d be perfect they guy doesn’t belong in a vape shop. Use to be a good shop but it’s going to trash as far as customer service.

Drue Butler

2023-05

Been coming to this shop since I moved to Idaho and the staff is awesome very helpful. I go out of my way to make sure I come to this location.

Marcie Sheffield

2020-05

Vannah S was awesome and a huge help... I shop here and will for a long time to come... always nice to have someone knowledgeable and friendly to help with your purchase!!!

Tamara Fedele

2021-05

This store is super nice n helpful people. They are just awesome n very knowledgeable..keep up the great work..vape is the store for you if you Vape.i go there alot to get my smoke. Thank you!!!

Becki Bauman

2022-05

Assistant Manager Nic was very knowledgeable about the products. I have come to this store several times and he is by far the most knowledgeable person I have ever encountered.

Lisa Marie

2020-05

Amazing customer service! Vannah knows her product and very friendly and helpful! Definitely recommended and will only go see her from now on.

Jessica Freeman

2020-05

All of the staff are very friendly and helpful! They all know what they are talking about when it comes to flavors of juice to mod set ups. The new management is has been such an improvement at this location!

Seth Featherston

2023-05

People that they have working at the shop or just way personable they're very nice upbeat and just know what they're doing it's an awesome store