4.8 (179)
50 E Frontage Rd, Caldwell, ID 83605
(208) 454-8300
caldwellautorepair.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
noel luscombe
2024-04
The work was completed on time and the cost was what they quoted I got exactly what I paid for. Friendly staff and mechanics. I also loved the dog!
Traci Riddle
2024-04
Amazing experience from start to finish. It's the first time since moving here 5 years ago that I needed a major repair on my Jeep and I was really nervous about finding a competent and honest mechanic. Caldwell Automotive offered both and so much more!! Special shout out to Sarah who runs the front desk ( and everything else lol) I have definitely found my shop 😊
Me Mikey
2024-04
Great experience with Caldwell automotive! The office staff, as well as the technicians were awesome! Quoted me a price stuck to the price and had my truck done same day as my appointment. I will be recommending Caldwell automotive.
Michael McGough
2024-04
Overall great experience at Caldwell Automotive. Would recommend this place to anyone. We are on a road trip back to Texas and the A/C started acting funny. They got me in for an appointment super fast. Shoutout to Sarah and Robert for being extremely friendly and helpful (even at 8am!) great people, great service.
Kelly Barks
2024-04
My car broke down, not sure what the problem was and I had to go out of state. My son called them (he had used them before) and asked them if they could look at my car. They has me bring it right in, I went out of town for a week and it was ready for me to pick up Mon morning. Couldn't ask for better service. The office staff was so nice and kept me up to date. Definitely a happy customer and of course I'll use them in the future.
Sharla Johnson
2024-04
Caldwell Automotive found the issue that I was dealing with and fixed it! Sara was amazing and patient with my questions and phone calls! Prices are reasonable with financing options! Great place! If I ever need repairs again this is where I will go!!Kind*patient*fair*welcoming*
Abigail Cheng
2024-01
THE most helpful and transparent mechanic shop I've ever used, and I'll only be using these guys in the future! The ladies I spoke to on the phone were super knowledgeable and able to answer all my questions. My car came back running great, even $100 under what I was initially quoted, with a warantee! They're very budget-friendly and willing to work with you to prioritize what needs to get done. Super friendly, as well. I appreciate y'all!
Cassandra Struck
2024-04
Auto repairs are tough and stressful. Customer service here is the absolute best. They take their time to talk to you, listening to the issues as well as asking questions that are important in helping the mechanics figure out what's going on with your vehicle.They're all knowledgeable with a lot of years of experience. The entire team is friendly, knowledgeable and professional. I will always bring my vehicles here. I trust them
Debbie Brock
2024-04
Great experience every time I have had to use them…from walking in the door and seeing Sarah’s smile, to the workers really taking care of my car. I feel I can trust them to get me back on the road and the cost is what they quote me.. No surprises.
Extra Email
2024-04
These folks go above and beyond to help to get you back on the road. I was doing a DIY repair at home and decided to call Caldwell Automotive for help as I ended up in over my head. I was ready to tow my rig to their shop and pay for the repair.I got one of their mechanics on the phone and instead of reeling in the "catch of the day" for a sale, he instead talked to me for 5 minutes on the phone, coached me through the problem I was facing and gave me the confidence to finish things on my own. Unbelievable!!!I went into their shop a day or 2 later, after I successfully finished my repair at home, to thank him and pay him for his help. Again he refused to accept any money and simply said that I've now found a shop I can trust! Without a doubt, I trust these folks and anything I need in the future will end up at their shop. I will certainly recommend them to my family and friends!THANK YOU!!!
D n E Welk
2024-03
We have had several different projects fixed on our vehicles with Caldwell Automotive. They are great t o work with, professional, competent and fair. Good mechanic shops are a must, and when you find one locally, it is a real bonus! We highly recommend them.
Cassandra Murdock
2023-12
We love Caldwell Automotive! We have been using them for our car repairs for over five years now. They are awesome and take care of us. They usually have the best price and guarantee their work. We have referred many friends.
Lindsay Watkins
2023-08
I was in the midst of a relatively last-minute cross country move from an island in the PNW to New England and knew I’d be staying with family in the Caldwell area for a few days. I called about an appointment to get an oil change and deal with a few other concerns on my old minivan (I was skeptical it could make the trip). Jennifer was incredibly helpful and squeezed me into a tight schedule, and had me stop in ahead of time to go for a ride with one of the mechanics to listen for a noise I was worried about (which magically stopped after I left the island, of course). Ultimately I was able to head east with some peace of mind and made it to Massachusetts with no car issues. It’s always so helpful to have a reliable, friendly, honest auto shop. If I lived nearby, this would be mine.
RonRon52
2023-12
The folks at Caldwell Automotive have been taking care of my cars and truck for 12 plus years now and have done a fine job for me. I like the fact that they have a national warranty program, the best part is I have never had to use the warranty program as their work has always been good. Thanks Guys you seem to always treat your customers as friends.
Debra Delaney
2023-12
I consider Caldwell Automotive to be the best in auto repair and maintenance in the valley. I wouldn't take my truck anywhere else since a friend referred me to them several years ago. Great customer service and knowledgeable auto technicians. 5 stars!
Cloyd Watson
2024-03
I believe these folks are out to provide its clients with safe transportation. The service might pick up and found a leak that I did not know of and got that repaired and my brakes repaired all within a few hours. I am impressed.
Archer Mcgill
2024-04
Always excellent work, Sarah is amazing and keeps in contact all through the job. The mechanics are top notch, and get the job done as quickly as possible, I highly recommend this shop
David Kelley
2023-12
Gotta love this place, they gave me a decent quote on repairs for my 2500 and as soon as I can I'm gonna let them do the work that my truck needs. They are reasonably priced. Have to get another vehicle first so I'm not stranded anywhere. But I'm gonna let them do the work.
Roger Malone
2023-11
Very friendly. My truck never acted up while they were trying to diagnose problem. Just before I picked it up problem that I described happened. They diagnosed problems,then didn't charge me for it and made an appointment to make repairs. I haven't had that kind of customer service in years.
Jon Harris
2024-05
They were friendly and helpful. They didn't try and sell me on anything I didn't ask for.
Kenneth Goorabian
2024-04
Always a pleasure. Repairs and maintenance done quickly and professionally. Never any unasked for repairs. Highly recommend them.
Kasha Kinney
2024-04
The staff at Caldwell Automotive are amazing and helped my family get safely back on the road very quickly.
JW
2024-02
Outstanding service from start to finish. Quality work, reasonable, good people running a great business. Thank youJohn and Rebecca7 months later and still an 5 star shop. Appreciate there good work and quality. Give them a call, We're glad we did.Took my vehicle in Feb. 2024Thanks for the great service and workmanship.Outstanding kudos goes out to the entire staff.
Brittany Wagner
2024-02
Years later, I am still coming to them and only trust them with my vehicles!These guys did a great job with reasonable prices on our truck. I gave Jennifer my budget and she worked with me and told me what she could do with it. They did it in a great amount of time as well! Will be going back
Juan Ochoa
2024-05
I was able to get my vehicle repaired at my convenience and was offered the opportunity to return if something comes up.
Copeland
2024-04
Great place! Honest hard working bunch.I highly recommend them.
Greg “Snacks” Johnson
2023-08
Caldwell Automotive is easily the best car repair place I've ever had to deal with. They're honest, fast, & friendly, with very fair pricing.If you're thinking about taking your vehicle here, definitely do!!
Lighthouselady
2023-09
Definitely recommend this company. We had our Van in another shop more than out. Finally after the 3rd time in the other shop we took it to Caldwell automotive to get alignment straight. They got it completed and now drives straight & you don't have to keep turning steering wheel.
J Marie Simpson
2023-09
These people are the greatest, really. We were traveling thru when the water pump went out. We called around with no luck of getting a tow to a shop that could not get to it for a week. About to give up... These guys had a great tow person and the car was ready before check out time at the hotel! They really rock!
Luke Mego
2024-02
Been going to Caldwell Automotive for years. Transparent and quality work! Highly recommend.
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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