4.8 (411)
85-850 Farrington Hwy, Waianae, HI 96792
(808) 696-5385
dansensautorepair.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rusty Dailey
2024-04
Always a pleasure to do business with Danson’s auto service..They keep my yellow bug running like a fine oiled Swiss Watch!Anna treats me like family!Thank you,Rusty
Missy Just Missy
2024-05
Went in to do my car inspection, not realizing that the registration I have was from the Kiosk that didn't print out well. The Dansen's women there are very courteous. They did have my car go into inspection, I just had to go to the DMV to get a duplicate registration before they could put on my sticker. Very professional!
phyllis kamana
2024-04
They where able to diagnose and repair my car without any appointment. Their always friendly, professional and the prices are fair. I got my car fixed same-day. Thanks Dansen's, I'll recommend you to everyone 😊.
Cori Ferreira
2024-04
Very efficient on their service! Took my car for a safety check and within 20 minutes of waiting all was done and complete! Thank you for providing great service in our community .
Carolyn Partridge
2024-04
Friendly personnel, fast and efficient service!!We always go there for our yearly safety check on both of our vehicles. I know if at anytime we would need repairs to the vehicles, we would receive a fair and honest quote!
Jordanblu Toon
2024-04
Terrible service, high diagnostic fee $180.00 where as a reliable shop in Honolulu is $75.00, Inaccurate diagnostic. Got my car fixed at a commercial retailer mechanic for 1/3rd of the price they quoted me. Only took my car into this shop because it broke down around the corner. It would be significantly cheaper and a better experience to tow it to another auto shop to have it diagnosed and serviced. They quoted me a little over $3400 and 4 days to fix a transmission flush, engine filter, spark plug and coil replacement for a 2012 Toyota Corolla. Additionally, I had an oil change 1 week prior, and they told me that I have not received an oil change in a while and quoted me $96.00 plus labor for an oil change.I ended up pulling my car out of Dansens after receiving that ridiculous quote and got EVERYTHING that needed to be fixed on my car in 1 day in 4 hours for $1,010 at a commercial auto shop in Honolulu that they additionally have on mainland.
Alyssa Gomes
2024-03
I took my car in for its annual safety sticker. Past experiences at other repair shops have included long wait times of over two hours in some cases. Although other customers were ahead of me, my car was finished in under 15 minutes. The cashier was very friendly and efficient. Mahalo!
Kapuamohala Kirkland
2024-04
My most recent reason for going to Dansenʻs was to have our “Safety Check” done. We have gone to other places to get our “Safety Check” but compared to Dansen’s set up works best for us.1. Counter Service: You come in and you are greeted and are asked “How can we help you?”2. You can seat inside where they have AC or outside where there are 2 benches in the shade.3. They call you when the job is done but this time I was talking story and didn’t have my ringer on so I didn’t know they completed the job. The Aunty came out and asked for my name and I told her she said, I was trying to call you your car s ready. 👍🏾 I was talking to a friend I hadn’t seen for awhile.4. It is alway’s pleasant and they have awesome service. We will always go there for mechanical issues.😃
Kris Milikaa
2024-01
Always quick service. Great family feeling whenever we go in. Great communication too. Dansen and his team is very knowledgeable and makes sure we understand what needs to be done and understand all the charges first. Quality and Honest work. Thank you Dansen and team for all you do for the community.
Rosie Lyman
2024-04
Thank you for helping me take care of all my car needs, I was blessed 2x in two weeks. Awesome friendly service.... lots of smiles, friendly conversations. Great team work..Mahalo Dansens.
Kerrie Godding
2024-01
As an outsider - someone who does not live here and is just visiting for the holidays - I was absolutely blown away by the kindness and level of service provided to my dear friend. We - literally - limped into Dansons late one afternoon after our brakes started making horrific sounds. This was close to closing and during the holidays - we feared the worst and hoped for the best. Little did we know that Danson's best would far exceed any expectations we had. Everyone was friendly, helpful and understanding. The thing that totally shocked me was they didn't tell us to come back next Tuesday at 2:00. They pulled the car in and identified the problem and promised to have it done by...wait for it...THE NEXT DAY!!!!! AND, AND! It WAS done the next day and it was PERFECT!!! I am now trying to figure out how much it would cost to ship MY CAR to Hawaii from Nebraska to get its repairs done....
Arthur Hughes
2023-08
Their customer service was excellent! My five star review only applies if you wish to pay double for servicing your vehicle.Today I brought in two tires which I purchased online to be mounted and balanced. Their price $220. Less than a half mile down the road at a locally owned, nationally recognized auto repair chain I paid $108 for the same two tires to be mounted and balanced. Thankfully, we have more than one option in Waianae.
Charise Freitas
2024-04
This is the only place I take my cars. Great service, awesome Staff and owner! Their easy to work with and very knowledgeable. I appreciate them and their hard work.
Rebecca Hansen
2024-01
Wow! Prompt same day service, honest competitive pricing, clean, comfortable waiting room with cold air conditioning, and professional, patient and experienced front office staff. Apparently this business has served this area's residents and the newcomers and tourists well for several decades. HIGHLY recommend.
Tony
2024-04
The front desk always greets me with a smile & hello when i walk in! Everyone there is always friendly & professional ! They get the repair done fast & for a good price !
Debby Ng
2024-01
I can't say enough positive things about Dansen's Auto Repair and Towing! The service is lightning-fast without compromising on quality. The team at Dansen's truly goes above and beyond to ensure a smooth and efficient experience.What sets them apart is not just their expertise but also the genuine kindness that radiates from everyone there. It's more than just a repair service; it's an encounter with a team that cares about their customers.The location is clean and easily accessible, making it a breeze to drop off and pick up your vehicle. But what truly warms my heart is Dansen's deep roots in the Waianae community. Supporting local businesses like Dansen's is not just a choice; it's a commitment to the community's well-being.If you're looking for speedy, high-quality service coupled with genuine kindness, Dansen's Auto Repair is the place to go. Here's to supporting local businesses that make our community stronger!Mahalo to Dansen's for being the go-to auto repair gem in Waianae!
Kiki Prapatat
2024-04
Dansen's quickly and efficiently repaired and replaced the frozen, cross-threaded lug nuts on our rear wheels at a reasonable cost.
Eric F
2023-11
Did safety check on my truck last year December 2022 was in and out within 10 minutes . Did safety check today 10/16/23 on my other car today in and out within 10 minutes again. They never disappoint. Very professional. Will bring in my car for service in the future if my car ever breaks down on me. Thank you for your awesome service. Highly recommend this place to everyone.Service: Vehicle Inspection
Bill Chambers
2024-04
Great place to get your car taken care of. I bring both our cars there every time and the staff and knowledgeable and friendly.
Tony Turbeville
2024-01
Dansen's Auto Repair has consistently done terrific work at very reasonable cost. Additionally, the work is always done promptly. I will take my car to no other repair shop. Tony Turbeville, Makaha. 12-15-23
Pieter Meinster
2024-03
Dansen’s has always done right by me, been using them for vehicle safety tor the last 5 years (multiple vehicles) and the occasional technical issue. Awesome guys!
Sina mcbraun
2024-04
Office staff very accommodating for a last minute safety check on a Saturday so thank for you being open and so accommodating--and pricing was fair and reasonable
Ollney Hoopai (Makahasurferdude)
2024-04
Great job!I really like the clean shop that you have.Please keep the great job your company is displaying.AlohaOllney
Gala Sapp
2023-12
I scheduled an appointment via their online scheduling system, then received an email confirmation that my appointment was scheduled. I then proceeded to spend the next 40 minutes scheduling and paying for a tow truck to transport my vehicle to my scheduled appointment. An hour later I receive an email saying that they wouldn't be able to see me until 8 days later and they recommend schedulingduring the week as Saturdays are half days. If this is the case, Saturday appointment availability should not be listed on their calendar.I called, because of course this is a major inconvenience both logistically and financially, and was told that they have no control over their system, there is no room in the bay area, they are only open 3 days next week, and there was nothing they were willing to do to help me. I will never attempt to utilize nor refer anyone to their services in the future. They were very unwilling to assist a potential customer with correcting a problem they themselves created. So frustrating.
Baldwin Fajardo
2024-03
Dansen's has always been reliable and quick with their service. Well known in our community.
Janeen Lee-Abelaye
2023-11
Wonderful experience. Went in for a safety check and was out in 20min. Staff members are super friendly and helpful. I always come to Dansen's to do my vehicles safety checks, I highly recommend this business.
Believe In Faith
2023-12
Love these guys,. If your looking for fairness, and quality.. .they got you! There affordable, and honest hard to find these days. Highly recomended don't take my word for it give them a try! -*Sean Robert*
Ryan Kahana
2024-03
Got my Safety Check today , been going there for 3 yrs now and I never have to wait , 15 mins done and I'm outta there. Love It
Cindy Skelton
2024-04
Very pleasant, friendly ladies at the desk. Technicians always helpful and provide professional service.
Michele Christiansen
2023-12
This is my second home and after being taken to the cleaners in 2012 by another competitor, I have always taken my van to Dansens for service. Always Friendly customer service and reasonably priced!Service: Auto engine diagnostic
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-12 PM |
Sunday | Closed |
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