4.5 (126)
55-510 Kamehameha Hwy, Laie, HI 96762
(808) 622-7003
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
S
2023-10
I received a $5 birthday coupon so I decided to buy some oil at Ace instead of getting some at Walmart this weekend when I go. The price on the shelf said 6.99 but when the cashier put my coupon in the price of the oil went up to 8.99. Because of this, I not only paid more for oil than I would have at Walmart, I also wasted my time making a special trip there to get the oil. Shady business practice.
Chris Rose
2024-03
Great customer service, ok selection.They were out of camp stove fuel when I went, so don't count on it being in stock.
Charles Bohe
2021-05
First visit to an Ace hardware store in a long time. The store front is misleading the store is actually much much bigger inside.The section that surprised me the most was the fishing tackle section. There was about 20 feet of wall space dedicated to fishing tackle. Not something you would expect to find in a hardware store.The store contains merchandise in what is a mixture of hardware store, automotive store, fishing tackle store and supermarket.Best stop of the day
Austin S.
2023-05
Great and friendly staff. I haven't been there in years but its definitely changed from what I remember they have A TON of stuff there. You want an Ego electric blower? Its there. You want to copy a key? They can do that as well.I was surprised I remember it being a lot smaller but not the case anymore. It's like a mini home depot in Laie which is nice to have!
Kevin Hurwitz
2023-05
What can I say, they had what I was looking for. They had the right colored paint, the precision bits, the matching bolt screw and nut and the right pipe fittings I needed. I needed all of those for a project I'm working on and only needed to make 1 trip.Update:I went here recently to pick up one of those 3M sticky picture hangers. I was helped by a worker after I finally decided to ask for help!
Kama Gunderson
2023-11
Love this place. Mostly everything I need here. Pricier than town but expected.
Larie Manutai
2023-05
Ace hardware in Laie is amazing! They're friendly staff is always willing to help you find everything you need to get your project done right. Look out for Ohelo, Julie, and Makaio... They always come through! I had a project and had no idea how to complete it and they help me through every step. Thank you so much!!
David Whippy
2022-05
The community store that always has what I need. Well stocked and got everything for your hardware needs. Usually has good friendly service but today late afternoon (June 1st, 2021) was served by a customer service person who must have had a long day. Otherwise, all good the store
Tserennyam Sukhbaatar
2023-05
A nice small hardware store. You can find almost anything related to construction, repair, and hardware. Didn't have any issues whenever needed something. Employees are always helpful.
Martin Figueredo
2023-10
Great customer service and reasonable prices.
Siulia Purcell
2020-05
The two stars are for the helpful individual I encountered before the unhelpful and unfriendly cashier.I went to the store to purchase a few items that Longs didn't have. I went to the cashier and tried to pay but the chip reader wouldn't read my card. The cashier told me that something must be wrong with my card since it wasn't working. I, who constantly use chip readers at other locations, knew it wasn't my card. We kept trying and it wouldn't go through. I asked, "Could I swipe my card instead?" And the reply was basically, "You can try but if it detects a chip it'll tell you use the chip reader." When that's exactly what happened I asked the cashier, who at this time I believe was very much impatient with me because her face showed it, "Is there anything you can do on your end? Like type in the card number or something?" She replied in the negative and was overall very UNHELPFUL so I said, "Well, I'm sorry then, I guess I can't purchase these items," and walked out of the store.I have been to other businesses that are able to manually override the chip reader to allow me to swipe my card. I have dealt with much more HELPFUL cashiers who would suggest other alternatives of payment. Had this cashier been friendlier and helpful she could have suggested, 1. Placing my items on the side so that I could go to a nearby ATM to withdraw cash or 2. Using the other available cash register to see if my card would work on that machine. Both of which I would have considered before leaving the store empty handed. As such she was neither friendly nor helpful and I couldn't help to feel as if I was imposing on her precious time. I wish I could give the name of this employee but I was so over the experience of trying to simply buy a few items that I didn't want to stay in the store any longer. What customer wants to feel unwelcome in a place of business?Out of curiosity to see if my card was in fact no longer working I went to Foodland. Lo and behold, NO PROBLEMS.
Jolyn Tenn
2020-05
This store has great staff. It's smallish but carries many itmes. Because of the size, it can be difficult to find what you are looking for. Nice to have a hardware store in that neighborhood as it is very rural so that is a plus. Stop by and check them out if you are in the area and are in need of most things hardware.
Christian Wilson
2020-05
Great store to have in our community. They have a great selection of items and their staff is very friendly and helpful. I think I go to this store almost everyday.
Serena Burdett
2021-05
The cashier who helped us served and end with a smile. Really loved that spirit of her! Made our day special after leaving thru those doors.
Zee Lorico
2022-05
They always have what I need😍I've been going there over 30 yrs & the guys & gals there always help me the whole time I'm there. Very easy to find thgs I need w/ that kind help & their so kind while helpg me too🤗Aloha🌺
stephen podbielski
2020-05
Love hitting the Ace. They always have exactly what i need for any project i have going on! Fast and friendly service gets you pointed in the right direction and the staff really makes you feel comfortable and is eager to answer questions you may have regarding all types of projects!
Noah Jaussi
2020-05
Almost had everything I needed. Was a bit pricey but the employees were super nice and I got everything sorted out easy enough. Definitely would use again
Floyd Emshwiler
2022-05
Good and friendly service along with a wide range of hardware, lumber and other supplies. Impressive and glad they are in our neighborhood.Be back soon and often.
M. D.
2023-05
Favorite hardware store here. I go here to have keys made and to buy bbq supplies, tools, pet supplies, and flip flops.
Chuck Steele
2022-05
Si’i shows Mālama off and on the pitch. Stressing before leaving island, I frantically ran into Ace to grab a bike tool. Great seeing Bro Si’i there who found what I needed and made my visit to ace pleasant. Next time in Ace make an introduction. We dare you to challenge him to a foot race. Guarantee he can beat anyone on Oahu.- The Mālama Football Club
Shane L
2017-05
Like all Ace Hardwares, you have to look at the savings before you come here. Overall this is a good place if you want something right now; however, you have to pay attention if they have it. They have a small storage space for inventory, and they run out of the stock before you know it.
Honu Joe
2019-05
Staff is not helpful... I have to search for someone for assistance and then when I do find someone the attitude is like they are doing me a favor ... the cashier staff has the same attitude. The only reason I go there is because I have to because I need something now... otherwise.. my business goes to Lowes.
Suzanne Ellis
2022-05
Great place to pick up anything from key making to gardening and lumber supply... Which are in the very back of the store outside! 😊
Carol Bailey
2023-09
This store has everything you need! Opens at 7am too.
Erick C
2023-10
Got all your basic needs, but closed on sundays
josh brock
2017-05
I spend way to much time here. It's a small Disney land for grown men with money to spend. Great staff, very friendly and always willing to help.
Dana
2020-05
Great local hardware store with the extras you find at a small-town Ace, from low-cost artist paintbrushes to swim goggles and snorkel gear.
Tai Vuniwai
2018-05
Good people from a great community. Prices are a little steep on some items but overall you can't beat having a neighborhood hardware store.
M.R. P
2017-05
Staff is helpful. Selection is good. Price is a bit high. Best to come here for a bit here and there, but it's worth the drive to town for bulk purchases.
Dustin Hattenburg
2023-05
Always super helpful staff and tons of stuff hidden inside
Monday | 7 AM-7:30 PM |
---|---|
Tuesday | 7 AM-7:30 PM |
Wednesday | 7 AM-7:30 PM |
Thursday | 7 AM-7:30 PM |
Friday | 7 AM-7:30 PM |
Saturday | 7 AM-7:30 PM |
Sunday | Closed |
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