Del's Feed And Farm Supply

LS. L.

2024-02

I just can’t figure out why every cashier here is so RUDE. On top of it, every single time I come in to get feed, Dels never has it. “Oh yeah, we’re out of everything.” This is what I hear every time, it’s infuriating. Do better Dels. Get management who can capably run your orders. I’ll never spend my money here again.

Michelle Weber

2023-05

They are amazing!! Great customer service and have a bunch of items for all the animals. We recently got a puppy and they helped me get a few things including his upcoming vaccine shot, which I will be going to get from them this week for his last one.

MauiCon3Grl

2023-05

Awesome service!⭐️⭐️⭐️⭐️⭐️Ok I was that person running in at closing time. They did not give me stink eye and were very friendly and was happy to assist. Left there with an almost $300 rabbit hutch which they help load onto my truck🤙🏼 Mahalo to sales associate and warehouse crew!!

Joseph w white jr

2023-05

Showed up at 4:58pm, after calling three times, to confirm I would be there. (Btw, online says they close at 6pm) I was there to purchase 17 mats for almost $800 in sales. I walk in and she says the guys are clocked out and can’t load the mats. What the heck?! We talked multiple times and the last time was 5 minutes ago!Must be nice to be able to turn down that kind of an order during these crazy times!

Tracy Stice, R(B)

2022-05

I have purchased a ton of feed and fencing from Del's over the years and the service at the front desk is about as unfriendly as it could be. You don't get a smile, barely an acknowledgement and if you ask for help or information on something in the store, they act like it is an imposition. None of the new, friendlier staff stick around. ( I have to assume it is because of the toxic attitude of the two old timers ) The guys outside however go out of their way to help you. You are better off asking them questions than sales staff. I have been in sales all my life and frankly if there was a better choice in product for my needs, I would run to the competition to avoid the bad attitude at the front desk at Dels' . The owner should put a video camera on the front desk and actually watch the " customer , lack of service "

Samuel Tizato-Melo

2022-05

I’ve been shopping here since 2009 & have purchased thousands of dollars in fencing/gates/posts + dozens of bales of hay per week. The front desk has never been friendly or polite & the management is clearly poor, but the warehouse workers are wonderful! Anyway, I learned a long time ago that I can buy hundreds of bales of hay with a smile...but politely mention one mere moldy bale here & there (less than one complaint per year from a regular customer, as most of the time, moldy flakes get tossed into the valley, as I live far away & don’t have time to return anything), and that one comment is always received with defensiveness & a shrug of their shoulders. They’ve always lacked customer service, but they had a monopoly on the Timothy-grass market, which is the only type of hay my rescued & handicapped herd loved. Unfortunately, December 2020 was when they dropped the price of their Timothy grass by $5 per half bale. That’s when the bales were no longer certified. They became extremely skimpy (the reduced weight was worth more than a mere $5 reduction in price) and they were oftentimes full of weeds & straw. I stopped buying mass quantities at once and would buy a couple of bales, test it, then return to town to purchase more from that same shipment. Very sadly, seven months later in July 2020, I fed a bale of Timothy-grass hay to the animals for dinner one late night and awoke to diarrhea & clumpy feces everywhere! Tragically, one little lady was belly up and bloated. She looked like a balloon and it had only been 7 hours, as I discovered her at 5 a.m. just as she was taking her final breath. After that, I never purchased another bale of Timothy-grass again and had to teach my animals how to appreciate orchard grass. The quality of their orchard grass has been pretty good, overall, for the past 7 months, though the weight varies significantly. They run out often, so it’s hard to test the bales before loading up. Two weeks ago, I purchased 11 bales from Del’s. The first six bales were more like straw—very dry & extremely poor quality. Three of those bales were also loaded with rocks & dirt. That’s one way to increase the weight! I was dealing with diarrhea & clumpy feces for days & the animals wouldn’t even touch one bale, so I returned it. This is the first time, in 13 years, that I’ve ever returned anything (though definitely not the first time I had a valid reason to return something). I haven’t gone to Del’s for 2 weeks, as I thought I’d let them purge that bad batch of hay. Unfortunately, those first 6 bales came from the bottom of a pallet that may very well have been rejected or returned, prior to them thinking that I’d be a good candidate to accept it graciously. A couple of days ago, I asked a helper—who was surfing in town—to bring me a couple of bales, as a test run. The quality had significantly improved, so I called ahead to ensure that they were well-stocked and they said their shipment was arriving the following day (Thursday). Today is Friday, and I stopped at Del’s to pick up a batch of orchard grass, but the front desk lady said they don’t have orchard & aren’t expecting any this week. I texted my helper, who works in Kula, to ask him to bring me some hay from Wai Ulu, since I’m in town and won’t make it Upcountry until after they close. And yet, less than 10 minutes after I left the store, they told him that they do, in fact, have orchard grass in stock! If that’s true, then these women are either incompetent (and/)or inconsiderate. I’ve always known that my business has never been appreciated there. They have zero accountability or care for their customers. I never judged them too harshly for being so unpleasant, as I can’t imagine that it’s a decent-paying job, but it’s sad that this company has been able to get away with this poor service for so long. They have products that no one else carries on the island, but it’s hardly worth it. Their warehouse workers/loaders/forklift operators are always pleasant, which is such a juxtaposition from everyone else there. It’s unfortunate!

Joseph Blackburn

2021-05

Bought a gate and after mounts went to take back and switch. After mounting gate notices top rail was damaged. Left bolts in mounting wood. First was told 30 day return policy but they had no gate in the size. I asked cashier to sign my receipt that I tried to return. Got attitude. Then the lady manager said I could not return since I did not have the parts even though I just wanted the gate only and would have left the parts. Now looking for a different place to get myFarm supplies. Will not go back there. Not appreciative of me as a customer

J Kahala Chrupalyk

2022-05

They always have the essentials that our farm needs in stock and are always helpful when I donʻt know what it is that I want. Our farm is thankful for Delʻs expertise at what they do, and we will continue to support local businesses like Delʻs.

Celine Marie

2018-05

Usually excellent customer service and help if I cannot find an item. I usually shop for horse supplies, some dog and cat supplies. One thing and why I did not give 5 stars is because I have bought expired items by mistake and found bugs in the bag of food so i learned never to risk buying any bags with out checking dates. I lost money because I never found time to return bag with bugs!! Gross!! Over all I find great prices and easy to shop in and out quickly

Dahja Short

2023-05

They always have what we need for our farm/animals.Pretty good prices on fencing/gates/wire.

Chrissy Souza

2019-05

The food was good. The music was nice. I just dont care for going to dinner and having to to everything myself. You order your food like McDonald's. They bring it to the table whoppy. If you want anything from the bar you have to order and pick up yourself. I personally like getting waited on and served when I go out.

Clayton Cockett

2022-05

No customer service for your local feed and supply store. They are not friendly at the front desk the worst customer service I’ve ever experienced I’ve spent a lot at dells and this was the last time going in that feed store.I recommend Wai ulu feed supply in makawao is sooooooooooooooooo much better and friendly better prices and you don’t get dirty looks as you walk in from the front desk. There a very friendly staff at wai ulu feed supply willing to answer all your question with aloha

Pricilla Moore

2021-05

This farm supply is good I bought chicken feed and chicken wire to make house for chicken chicken house

TEISHA GUILLEN

2022-05

The comment below I total agree with Tracy you right what you say I didn't stick around because drama and lie and attitudes thru very unprofessional also I'm.glad I left for my own mental health I have better job and then work as team and communication with each other and we have each back if we need help this way a job should be professional

Lawrence Santiago

2019-05

When you go here be prepared to know what you want because most of the staff seems to know nothing except they had it and they think that is the correct price. Like I said don't expect much in the way of service. But if you need certain items they unfortunately are sometimes the only ones on the island with it. So I guess just be prepared when you go.

Staci Desmarais-Quilon

2020-05

A great place to get everything you need for your farm animals. We get our horse feed there. Always in stock and great prices. Staff very friendly and helpful

Chassidy Aquino

2019-05

Helpful staff, great variety of products and great prices. It's also inviting and easy going to browse and see what else we may want to purchase.

Maui Sky

2016-05

Hopefull they will start carring more organick chicken feed. Also past few times i ahd small bugs in my chicken feed from them. Over all great place for all farm needs

William Boyer

2023-05

Great store ... A little of everything for farm and ranch.

Sean Lester

2020-05

great farm supply place - prices are ok main thing is you can find what you need for your farm and animals. One of the only places on Maui you can do so.

Neal Last

2020-05

This place is the most under estimated place for several every day home things. Prices are very good. Not only for farmers.

WenLu Duffy

2020-05

The best place to get chicken feed on island. Tons of farm/pet supplies, helpful staff. Good prices :)

Wainani Cugal

2019-05

Always shop here for my Bullee 50 lb. Bag of Science Diet Lamb & Rice. It's the only type my Bullee will eat 🐶💗👍

Mackenzie Cajudoy

2020-05

Cool place for your farm animal care I buy koi food here and I used to buy soil here they also provide help heavy item which is nice....

Jace Niemann

2021-05

They call themselves a feed supply store but they do not carry soybean hull pellets for horses they need to stock better.

Peter Swanzy

2019-05

Great selection and prices for animal Care and feed, also ranch related gear and accessories

John Hills

2019-05

If you have a garden or agricultural land and farm animals this is THE place for feed, fittings and friendly service.

John Foley

2021-05

Need some hay? Alfalfa? Feeders wagerers Farm animal stuff. Vet. Meds shots etc. Fast friendly

Morgan Migita

2019-05

Great service, knowledgeable staff, friendly and good prices.

Buckley Watson

2021-05

Friendly and they had what I wanted. And if you have a lot they will bring it to your vehicle.