Petland Inc. - Kahala

Rhonda Kidani

2024-04

The Short Oriental lady who takes care the birds side department is really helpful.She looks mean but she's a really nice lady when i do have a question she's not rude and say she's busy right now, she always take her time away and

Karen Chan

2024-03

Needed to get soft food for my senior dog 5 minutes before closing and the staff were so accommodating and nice!! They walked me through all the choices and explained everything so well. I love this place!

KoLeeKaiKee Naganuma

2023-05

I love shopping here, it's walking distance and it's close to kahala mall, I bought two of my male jackson chameleons from here, as well as there crickets that they eat, I bought a super delta betta male from petland nd I still have him till this day...I buy treats, dry food, primal raw foods when I need it right away...I also buy poop bags from here too, it's reasonably priced...especially if you check what is on sale...all the employees who works here are very friendly nd very helpful...i go almost every couple days just to see what they have, since I need to pick up food for my boyz kaena nd mana, they are very friendly, very lovable nd they are very happy to be living with me nd I also take them with me to petland so they can see how much they have grown nd also to know that they are in a very loving forever home...my little gurlz get along very well with their reptile brothers, they give them kisses nd they also let them cruise in the stroller with them or they are cruising somewhere on the stroller, I also take them with me walking, they cruise on the stroller nd they get sun nd fresh air, even thou they scramble to find shade in the stroller lol

Miriam Hoffman

2024-01

Please don’t shop here. The live animals (birds, fish, Guinea pigs, chinchillas, etc.) they sell are kept in terrible condition. The whole place is gross and stinks and just needs to shut down already.

Julie Rawlins

2024-02

Run down sad. This used to be such a nice clean well stocked pet store. Fish section is depressing 😕

Hien Le

2024-03

On their last leg... need more helpful workers. Short of good stuffs, tanks need deep cleaning.

Robert E

2023-09

Unfortunately, Petland really seems to have taken a hit from the pandemic that it has yet to recover from. Very understaffed. Most of the cages in the bird section are empty. Prices aren’t very competitive anymore.As others have mentioned, the aquatic section took the biggest hit. The fish look terrible, especially the bettas. Dwindling selection with a lot of empty or redundant tanks. All of the aquatic plants have bug infestations.We’ve shopped at Petland for years and we want to support local, but the current conditions at the store make it difficult to continue to do so.

ozekiel Stewart

2024-02

Lot of tanks are empty and fish selection not that good. The aquatic plants are pretty good

Lance Agena

2019-05

Pet Land is a local pet store with people with years of experience serving the local community of pet owners. It’s just the basics of everything you need. It’s not a polished mainland chain, and that’s a good thing. This place feels comfortable and you could spend a lot of time in here exploring the aisles of fish, birds, chameleons, and rabbits. Great local establishment.

Lacy King

2023-12

Store is old and very dusty and dirty sales. People aren’t that nice and management are very stern. The puppy Swap Meet is not the greatest.

Rosanna Breslin

2023-10

i’d give zero stars if i could, due to the fact that they don’t properly care for the small animals they sell. i usually won’t step foot in pet stores but unless it’s absolute last resort, but after today i never will again.they keep extremely timid and frightened guinea pigs (plus bunnies and chinchillas) in the smallest cages near the cash register, which is the loudest area of the store. they don’t even give them a small box or anything to hide under when they’re afraid, and this is extremely stressful to these poor animals.if they knew ANYTHING or CARED for these small animals, instead of just selling them like another product or toy, they would provide them with the bare minimum and educate the public on their needs! especially guinea pigs, since they are herd animals and need at least 1 companion, to prevent them going into depression and dying from it.treat small animals with the same respect you’d give to cats and dogs! i walked out in tears today seeing the stressed little prey animals.go to waimanalo feed for your needs, they don’t sell animals and are half the price!end speciesism!!!!!

Jeanne NMV Chun

2023-05

Visited today to get some fish food (only place you can get it in bulk), and ended up browsing the fish aisles, too. OMG, the poor fish! The tanks were in appalling condition. We’ve never seen aquariums in a pet store so bad. We were hesitant to buy any fish, but bought some, more to try to save them. The prices are high, too. This is the last time shopping here for these long-time customers. Very sad.

Matt Patterson

2023-06

Friendly and helpful staff that is happy to answer silly to complicated questions about your pet. Lots of selection, with tons of things for your fish, dog, or cat. Birds too. Always some sort of pets available, but if you meet one you like, get it while you can! I will continue to go back for my pet needs.

G Segawa

2023-05

Unfortunately one of the oldest known pet stores that is locally owned is in dire need of an aquatic overhaul. The fish tanks are dirty with algae and sick or dead/dying fish 🐠.I personally would not want to purchase a fish here and put it in a community tank. Most of the staff are not very friendly or helpful aside from one worker who is nice and friendly.Overall the store is messy and cluttered. Petland Kahala please step up and represent local business.

Kalie Lau

2023-05

Quality has severely dropped at Petland Kahala. Been shopping here all my life, and it's went from one of the best pet stores to one of the worst. Let me elaborate.Went there recently to purchase Opae ula. I've been doing aquascaping and the like for almost 10 years now, and have always gone to petland for the fish selection.This time however, I was absolutely dismayed!! All of the tanks were GREEN. Not a good, healthy green either. Green as in a unclean, overgrown algae bloom green. Almost all of the goldfish tanks had a sign saying that the fish weren't for sale, as they were all sick with something. All tanks were super super murky, and lots had dead fish.Fast forward to the opae ula. Almost all in the tank were dead. Absolutely appalling. I almost didn't buy them, especially at 2.50 each!!! But I figured I'd try to save the few living ones in there. There were so many dead ones that the lady had such a hard time finding the few living!!!Getting home with the poor shrimps, I acclimated them slowly, as they were already weak and stressed. One was already dying on the way home. Did a slow drip acclimation for around 5 hours, then got them into better water asap. Unfortunately, 6 of them were so weak and sickly that they passed. I have 4 left, and fortunately these are doing well and thriving in their new home.Getting back to petland. Super disappointed. Never had such a bad batch of opae ula, nor have I ever seen such a tank full of dead ones!! Its borderline animal cruelty in the fish department, which is depressing as they used to have the best fish on the island.It took me and a few other people nearly 10 minutes to locate a worker to help us. There was no one on the floor at all, apparently they are extremely short staffed, which is probably why the tanks are so terrible.Still extremely disappointed.

John Guerero (NorthShoreGuy)

2023-05

Been going to Petland ever since they were in the Ala Moana Ctr (yep, I'm old) and they have never disappointed the child and pet owner in me. Always pleasant. Customers for decades.

R Miyamoto

2022-05

The prices on things here are a bit high but I like to try and support local businesses when I can. Great place to grab some treats or toys in a pinch. I only have a dog. But my mom comes here to get things for her dogs, birds, turtles, rabbits (when we had them) and cats.

kristina pinzari

2021-05

Got everything I need for my fish filter system filters plants rocks absolutely awesome experience

Jim Beers

2023-05

We have not been in this store for about 4 months. I am sad to say, the aquarium tanks are in rough shape. There is excess algae in tanks making it hard to see the selection. Some tanks are severly overcrowded. I did not make a purchase because of this.

Judy U.

2019-05

Love this place! Started going there when they were at Ala Moana Shopping Center. Friendly staff, prices are reasonable - better than some pet store places, and lots of varieties of fresh and salt water fish. According to the Google website, it says people usually spend 20 minutes there. I usually lose track of time and can end up spending at least 45 to 1 hour there.

Dee Dee

2020-05

So thankful for the gentleman who works and is incredibly knowledgeable about the fishes and its care. He helped educate us about the Beta fish. We're just disappointed that we didn't get his name to give him the accolades he sincerely deserves. Great place. Great floor staff.

Hunnee Babbee

2021-05

Love this pet store. Always has a wide variety of pet supplies from plants for your aquarium, dog treats, kitty litter etc. They also have some pets like ducks, chicks, birds, fish, Guinea pigs, rabbits and puppys. Always great to go check.it out..

D M

2022-05

Went to get treats for my dog. Ended up spending about $60.00. also why to look for a doggy stroller. This place has the most options when it comes to strollers. Most stores carry one or two. This store and at least twelve different ones.

Ward Kawano

2018-05

I love this pet store. They have so many different things to look at and buy. They carry fish, birds, bunnies, guinea pigs, and have a puppy swap meet where the breeders bring their puppies for sale. It is so cute. I believe it is on Sundays. Call to make sure.

Thomas Pirog

2017-05

Petland is a great local style pet store. They have a lot of things that the national chains wont. With a decent selection of birds, fish and other small animals along with the supplies needed they are a good place to visit. They also have the puppy swap meet on Sundays which is great to go to in order to meet the breeders. I have bought one cat from here and a bunch of bird supplies.

ZooHouse Plus

2019-05

This is one of my favorite stores on the whole island. No petco, petsmart, or a lot of other stores compare. I can find exactly what I need and I think the only downside is that I find too much to buy! The plants are amazing in the aquatic section. My fish have had no problems and have lived for years. The feather dusters in the saltwater section made it with their dusters in tact. They have an amazing selection of fish. There was a couple times I was upset because some fish jump out of the tanks and I’ve found live ones on the floor and picked them up and gave them to an employee or pointed them out to them and they threw them out in the garbage. Probably should get some lids for some of the tanks. Also saw a huge koi dead in a holding tank on floor for 2 days in a row. Other than those events I believe it’s all about the employees that work. Some have amazing customer service and a passion for all animals and some are just trying to get paid.

debbie k

2020-05

Debbie K.We drove out to Petland to see their supplies for dogs. While looking around we saw some cute dog clothes. We found two that we liked but wasn't sure if it would fit our dog properly. We asked the Sales Associate what she taught and she patiently tried it on our dog. It fit and we bought the two cloths. I'm sorry I didn't get her name but we appreciate her kindness and patience.

Marlene Kanca

2022-05

Although I wore a face mask, there was an overwhelming stench of urine. Items are dusty and not neatly displayed, and prices are HIGH. I try to support local businesses, but I prefer the cleanliness and neatness of Petco over Petland.

Alston Thom

2021-05

Looks like they are on the way out. Not much selection. Lots of pet food though. They seem to go through a lot of employees through the year. Many are not very helpful. I think it is an interim job for high school students.Selection of fish, birds and animals have taken a substantial decrease in quality and types. Not many privately owned perstores remain in Honolulu. Very sad.

Lopaka perry

2023-05

Went to petland kahala for the first time in a few years. They have an abundance of products for every level of your pet care needs . Big roomy store.went for the fish and they have lots of it.. although it seems they specialize in goldfish koi and guppies. Aquariums full of them.Only down point was the help. Purchased fish and plants that came from different tanks in different rows. The young man wasn't friendly or patient. Seems to be rushing us even though we knew exactly what we wanted. Spending almost 100 bucks you'd think it be a lil more relaxing experience. But I don't know what he was going trough on that day so i won't hold it against them. We all have those days.Over all great place especially if your into goldfish koi and guppies .. tons to choose from..🤙