4.7 (84)
5-5161 Kuhio Hwy, Hanalei, HI 96714
(808) 826-9000
hanaleisurf.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Will Krakow
2023-10
We rented snorkels here twice during our stay. The price was extremely reasonable (like $5 / day) and worth every penny. The flexibility was also nice - they take down a card number and you can keep the gear as long as you'd like.Staff were very friendly and did a good job ensuring our flippers and masks were well fitted.Tons of options for mens and women's swimsuits here as well in every size. We'll definitely be back on our next trip!
Leslie C
2024-04
Rented an epoxy longboard here that buckled while turtle rolling. Unfortunately I did not pay the $5 insurance so had to pay $400+ to replace the board. I don’t think the board was as new as they claimed and you have no idea how beat up it already is so I’d definitely recommend the insurance.
Kelsey Marshall
2024-05
Used this shop for very affordable snorkel rentals that we could then take to the local beaches for snorkeling just off shore on our own. Easy.
Abbie O'Neill
2023-10
We rented snorkel gear for $5 bucks each for 24 hrs. So worth it! They were so nice and super helpful as to where to go and give you a little map. Super easy and slick rental! 10/10
Gatlyn Collier
2024-04
Because you guys made me pay way to much at first it should have be 150 in the first place that’s to much, I went to other places for a lot cheaper. And then you guys charged me 80 dollars more than it should’ve been so I called and go the money back but still you guys need to watch that
Lynn Monday
2023-08
We came here to get snorkel gear, and it worked out pretty well. They have a wide variety of equipment, although not all of the snorkel masks have the new technology that keeps out water. The staff was somewhat friendly, and they have a large display of cute shirts and sweatshirts. They also have a good selection of relatively inexpensive postcards.
7220 Aviation
2023-09
Wow, great place and CHEAP snorkel rental. Family of 7 going for the day at tunnels beach, nice and easy check out, gave us a mesh bag to carry everything. Open late for a later checking after sunset. Super nice people. Will definetly go back if we get back to the island.
Mark Kolek (Litelines)
2024-01
Great experience. The staff is the best. Very professional, attentive and friendly. They are at the top of their game. Thank you
Kristin Dudley
2023-05
Great experience here renting snorkel equipment. Fins fit great, and they included an anti-fog bottle as well. 3 day rental was only $14! Handy carrying bag.Staff was also very helpful telling us which beaches were open/closed for snorkeling. We even called a few days after the initial rental to get a surf update on which beaches would be open. Valuable helpful they were vs. us driving around to check. Would rent again from this shop.
laurabmk100
2024-02
Friendly and helpful young staff. Best Hanalei Bay clothing & souvenirs in my opinion.
Krista Jensen
2023-05
My husband and I rented snorkel & beach chairs here and the service and prices were amazing! You have an open tab so there is no stress about getting the gear back a certain day or time & they are open late! The staff were so helpful when we were picking them up and dropping them off! I would 100000% recommend this place over ANY other in Hanalei!
Serious Lounger
2023-05
Like many others, I had a very good rental experience here. The staff were genuinely interested in making sure I got the right board, went to a beach that matched my skill level, and had what I needed to secure the board to the car. I never interacted with the owner, but I have to believe that he/she is passionate about customer service because all three people I dealt with were great.
Shifty 180
2023-05
Do not rent snorkel gear from this shop. The gear I got was faulty and the dude could care less and told me it was working fine. Even after noticing things were wrong…. I bought my own snorkel gear from Costco and had zero issues. Normally it wouldn’t be a big deal but the person I talked to was a mega buzzkill. Maybe the guy was having a bad day or hates tourists who knows. Otherwise a pretty cool shop
Jig Patel
2024-01
Excellent Service. Highly recommended rental place in town with Aloha Spirit.
Gnome Chomsky
2023-05
Rented a longboard here for two weeks. Price was super fair (gets cheaper the longer you hold onto it), and staff ultra knowledgeable (shout out to Jovan and Shannon). Bought some swag and stickers for my kids. 100% will be back anytime I ever need anything when I’m visiting Kauai and they sell it. Cheers 🤙
Sophie Zheng
2022-05
The surfboards were great. My boyfriend really liked his board (he didn’t really like surfing but enjoyed it because of the board). The staff knows the boards well and can recommend one based on your needs. It’s also much cheaper than other shops! We were happy with the rentals overall!
Jonah Crawford
2022-05
I have rented surfboards from Hanalei Surf Company several times over the years and it is always a great experience. They have the best selection of rental boards I've seen on Kauai. The staff are very knowledgeable as well. They always do their best to get you on the right board and point you towards the good local spots.
Kevin Dineen
2019-05
Best gear shop with great local advice, with safety number one. Patient with new guys like me. Very affordable, we even lost a set of snorkel gear. and it was super cheap to replace. Plus, they didn't make us feel like idiots because we lost something.
Brandon Fox
2022-05
The rentals were great, but I write because of what happened after we returned the equipment.After we left town, I realized that I left my wedding ring in one of the fin bags. I could not go back because of the road closures and our flight schedule. When I called Kyle said that they hadn’t found a ring but he agreed to go back and check the bag. Those weren’t just words to appease me. He actually found the ring and agreed to mail it to me at no cost.I cannot thank Kyle or the surf shop enough. They are obviously very trustworthy and focused on customer service.
James Brake
2023-09
Just got my second board from them. I have purchased lots of surf gear from them over the years. Always great service.
Kat Motter
2017-05
Staff was super nice and gave us tips on where to snorkel and the gear was a perfect fit and clean! Our rental transaction took about 3 minutes, if that. Went back later and shopped around, I think the prices on some of their clothes was cheap comparitively speaking. (Got a shirt for $12)
Will Smithey
2019-05
Great place to get cheap rental gear. We weren’t sure how long we wanted our gear but they let you check it out and bring back when you want and then charge you. Not sure if this is normal at shops on Kauai but I loved that they did that!
Jose E. Almanza, MBA, EA
2022-05
Excellent service. Perfect mix of professional and friendly. The young gentleman who helped was great about advising us about the beaches in the area. He took the time to ask us what we were looking to do and made his recommendation based on that. Great experience. I strongly recommend them and would not go anywhere else.
Jason Hover
2019-05
Awesome gear rental shop (surfboards, snorkeling, etc.) and lots of clothes (shirts, swimsuits, etc.) as well. The staff is excellent - very helpful, cheerful & friendly. One of our favorite things from our trip was renting surfboards for a week (around $100/board) and improving our surfing skills quite a bit.
Brad Burke
2018-05
Amazing service, I left a day early and the people I was with forgot that I had rented my snorkel gear from here instead of another place and left without dropping off my gear. One of their employees volunteered to drive out and pick up my gear. This is hands down the best service I’ve experienced!
Matthew Haskins
2016-05
These guys have been awesome to work with. We were scheduled to go spearfishing our first day in Hanalei, but found out last minute that we needed to provide our own snorkel gear at the last minute. We wouldn't be able to make it to their shop the night before to rent before the shop closed. Hanalei surf offered to open up early just for us the next day so we could rent our equipment before our spearfishing trip!If they are this accommodating for an odd request I can't wait to see how well they treat us when we rent surfboards from them!
McKay Jenson
2022-05
We rented snorkel gear and it was top notch for super cheap. The staff were super helpful and saved us from going to the wrong beach. A really great experience!
Taylor Wells
2022-05
I went in there to rent some snorkel gear and walked out empty handed. After a short convo with one of the employees, I was informed that it might be a waste to go out snorkeling right now in the North Shore because of weather conditions. Love a place that gives info first and sells second!
Andelena Henderson
2023-05
I love this shop! I always find something. This trip it was new Smith sunglasses and a Patagonia jacket. Both were on sale.
Khalifa Garnaj
2022-05
Bought my first board here on 10/12, a Torq The Don XL and they were super helpful. If you need a board and need some guidance like I did, dont bother looking anywhere except Hanalei Surf. Everyone has to start somewhere and Im super thankful I came to them. These dudes set me up for success!!! Thanks guys!
Monday | 8 AM-8 PM |
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Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-8 PM |
Saturday | 8 AM-8 PM |
Sunday | 8 AM-8 PM |
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