NAPA Auto Parts - Parts Center Hawaii

Eva

2023-11

I was having troubles With the scratch plate for my car and I went to pick up some tape or Zips to temporarily fix my plate up. Jay was very helpful in finding those for me, as I’d never been to the store before. Was quick and easy, in and out. Much appreciated! (2 years ago lol) Thanks so much!

Chris Stanford

2023-11

Ciani is rad. Knows her stuff, always friendly and super helpful. Every time I come in here for something she can usually find it and get me the right part and products for the job. Give this gal a raise!

Sean Waters

2023-05

We were able to find what we needed, but there were no prices on the display shelves, and it was badly organized. Granted it is a auto part store, but it needs new floors and to be cleaned to increase customer appeal. On the positive the employees were helpful and knowledgeable.

Keli Semelsberger

2023-10

I didn't end up getting anything but the staff was super friendly and helpful. I needed a code read when check engine light came on, they don't do that at NAPA.

Lucas Willhite

2024-02

Real parts people that know how to get you the right parts. Working on a 87 4runner, got the right parts in stock!

michael wilson

2023-11

Need a fan belt or any other car or truck part, this NAPA store probably has it, easy in and out

Barry Wulliamson

2022-05

Normally good and glad to have them close by. But this young kid got my order wrong twice, and wasn't concerned at all about it. Finally got it straight from one of the old-timers.

Zan M

2021-05

My mechanic ordered the parts on the phone...by the time I drove 3miles they were in a box ready for pick-up. The sales people were attentive and jovial. I was on my way in less than 10mins.

Critical Insights

2020-05

This very small Napa has most of what you need, or can have it promptly delivered. The staff are friendly, and my only real complaint is that the store policies are antiquated.. They won't accept Napa returns unless it's from their specific Napa, unlike other Napa's which are far more accommodating.

The way It is

2023-05

Very friendly and knowledgeable staff. They had everything I needed for the job.

Maeley Nordlof

2018-05

Did an online order for pick up in store last night. Got here this morning and are a short wait I had my part! Great service and friendly staff!

kevin smith

2019-05

The young lady behind the counter knew her stuff great service at a fair price and it REALLY HELPS THAT THE STAFF KNEW WHAT THEY WHERE TALKING ABOUT and treated me with the highest level of respect. I will be back to the captain cook Napa parts store MAHALO NAPA CREW 😎

Michele Liberato

2020-05

Jessica was extremely helpful and knew her stuff! Also told me about s rebate for an item I purchased

Zadoc Watson

2019-05

Very knowledgeable and friendly staff, great selection of auto parts/paints/cleaning supplies/tools. Slightly pricey when it comes to tools though.

Mark Shy

2022-05

Was quick and helpful had most of what I needed. Nice to have them in the area.

william christensen

2018-05

Great manager and staff helped when needed a radiator hose and no where had one we found one here in shop that worked

Code Warrior

2017-05

Friendly staff, wide array of parts on hand with same-day and next-day ordering from other on-island and neighbor-island locations. Pretty good prices.

Faith Tavares Peralta (Pinky)

2023-05

Very helpful employee and good prices.

Uliama Dixon

2019-05

I have come here for years, always good, helpful people with a good stock of parts and tools.

Amber B

2019-05

Every time I go to NAPA I am helped within minutes of walking into the door. They always answer the phone and have the parts we need. Will continue to do business. Thank you!

kenneth connor

2021-05

Got wrong oil filter they did nothing about it will never come had to look my own part numbers up to get it right

268 SouthSide Bulky Boy

2020-05

Always a napa fan all parts for my automobiles come from napa usually the cheapest place as well and most parts are American made

B. Maygra (Good Wood)

2020-05

Pretty average for an auto parts store. they do have a very good selection...

Lahela Demello Richard

2021-05

Your guys delivery driver always on the phone when making delivery’s. I have proof of it. He should get fired. Too dangerous.

Chelsea Harris

2020-05

Very helpful customer serviceWas in and out quick.

brian smith

2019-05

Good selection of parts..needs some coustomer assistance education

Luis Fernandez

2019-05

So bad the guy who sale there give me the wrong part so I loose my time, so make sure you get the right part!!!!

NaNi HeavenLee

2017-05

NeeD auto Care products and parts. This is a great options up Mauna side.kaawaloaMom

Colin Quinn

2018-05

Friendly helpful staff. Great napa parts.

Ed Malinowski

2021-05

They had what I needed...great!