4.2 (1426)
2730 Watson Blvd, Warner Robins, GA 31093
(478) 971-3700
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
alex bernardini
2024-03
They have pet adoptions from 11 to 2 or 3 every Saturday and give you a coupon book for petsmart with every adoption. The vet services are very informative and super friendly!
Hope Coleman
2024-03
We love this place. My Goldendoodle was trained there and it helped sooo much. The class helped me as much as my big guy. We love Tori. Everyone there is very friendly.
Steve Dillard
2024-04
Good job with the grooming of my 14 year old Aussie. However, I've noticed that of late, smiles from the employees are very rare - it would've been 4 stars if i would've seen at least 1 smile, but, sadly zero! Boo!
Kenneth Davis
2024-03
Typical Petsmart store in that it is clean, well stocked with a friendly staff to help you with your selection.
D Lowe
2024-03
I got my adorable guinea pig from them and the whole process went very smoothly and the staff was very helpful and friendly
Pedro Michaca
2023-05
We had family photos scheduled, so we took our dog to get trimmed and groomed for the occasion. They completely messed up my dog, we asked for a small trim and they needed up cutting his hair so short, nearly skin. To make things worse they left his tail and head alone, they completely messed up our dog. My wife was so distraught because we had planned these photos for some time. Absolutely terrible! We wasted $128. 🤬
A. Cook
2024-01
Great place to shop and bring your fur baby to be groomed. Excellent customer service. It would be 5 stars, but there’s a smell in there lately that wasn’t always there. It made me want to get what I need and run versus strolling and buying extra.
Alexa Albritton
2023-10
This was my first grooming experience with my new golden doodle and Cally did a fabulous job! She was so sweet and patient with Sunny and her cut was adorable!
Losing Drea
2024-03
I enjoy PetSmart for the convenience and being able to purchase stuff close to home when I need it now and don't want to wait for delivery I have had delivery from PetSmart recently I guess they used doordash and I was quite happy with the service that I received. I'm a little sad that sometimes things that I'm looking for they lack availability of other than that I think the prices are quite comparable with those I find elsewhere
Malik Sultan - DJ Whiz (DJ Whiz Productions)
2023-09
I purchased two plecos. I firmly asked "Do you quarantine your fish?" The young lady responded "yes." I have raised my fish for about a year without a single problem. I induced the plecos, only them, not the water into my 36 gal tank. I now have three dead fish, the plecos and my 4 in leopard cichlid. My beautiful 4 in, and 3 in Jack Dempseys are also sick. My 4 in Convict is probably not far behind. I called and the manager told me that they get fish on Thursdays and the fish are sold immediately. I've raised fish since I was 9 so I do know what I'm doing. I was warned not to purchase fish from Pet Smart (Warner Robins) and learned the hard way. This was not cool at all Pet Smart.
Susan Blas
2023-10
Great place has things I can't find anywhere else plus my dogs love to go!
Tatyana Jackson
2024-02
The staff was great. I was able to get in and out for my dog's appointment. They answered all my questions. Only thing I wish they had was like an insurance plan for the dogs.
Vanessa Sanders
2024-03
If you are animal lover don’t go on Saturday when dogs are there to be adopted and surrender unless you want to bring them all home
I AM Caroline
2024-04
Talk about EXCELLENT CUSTOMER SERVICE she wasn't even on the clock yet she greeted me as I entered, she assisted me about and beyond the call of duty (by escorting me to the merchandise and she was so knowledgeable on the product and it's uses to the Teee #omg & the cashier he was tall dark handsome with locs OUTSTANDINGyou go #petsmartThanks again
Tonya Hill
2023-05
Took my fur babies in to have their nails trimmed. Beth was very patient and did a great job, even though our little girl tried to give her a bit of trouble... 😂
Danie G
2021-05
Not happy at all! My poor pup is now terrified of going into the store and I couldn’t figure out why. This is the second time I’ve taken her to the grooming section for a claw clipping and this time, a bath and ear cleaning. They stated it was going to be an hour to an hour and a half depending on how she dried off, her ears cleaned and get her claws grinded since she grows them out fast. They were literally done in 30-45 minutes and called me to come pick her up. I was shocked because that was hardly any time and felt uneasy about it as I can’t even clean her and dry her off that fast at home. I got there and she was ready to leave ASAP, was tugging so hard that I almost couldn’t get her harness and leash back on her before she ran. Mind you, she’s a happy and loving dog who will take any attention if she can, but she was overly anxious and I knew she wasn’t comfortable. I paid and left. The next day, I am walking her as usual and when I got home, I noticed blood on the floor. I had no clue what was going on so I examined her mouth for bleeding and then as soon as I look down, blood is everywhere on this poor baby. She flinched when touching the paw and was covered in it on her chest and belly which I had thought I hurt her with the harness but she must’ve folded her paw under. If you look, you can clearly see the quick as though they didn’t carefully examine her or want to tell me they knicked her. She is no longer being brought there for those services and it’ll probably take a couple store visits for her to feel comfortable walking in now.I apologize for the long review but someone has to be warned as I was not and now I’ve got an anxious fur baby who doesn’t feel happy to go to PetSmart. 😕
PL Crawford
2024-04
Great place! You can bring your pet! Friendly workers and extremely helpful!
Tara Graham
2023-05
My son and I decided to adopted our kitten from this store as well as all of his supplies. I'm from upstate NY and I've been to many Petsmart stores BUTTTTT.....This store is EXTREMELY BUSY!!! Ive never seen a pet store as busy, EVER. However, all of the staff were super friendly and the store was clean and well stocked. I'm glad that there was a line of families there to adopt all of these kittens. I also need to give accolades to the pet rescue group who are doing a great job.
Nina V.
2023-09
Great pet store with a huge selection of items! Always well stocked and plenty of sales associates who are eager to assist!
Chris Johnson
2021-05
Awesome experience. Tight on money but my furbaby needed flea prevention. Found what I needed online and went to PetSmart. The price was different at the store; $54 compared to $29 online. They matched the online price! Bless them!
Karen Smith-Trammell
2023-11
The staff was wonderful they suggested items to try for my pets itching and licking. So far my pets not licking as much she's still itching in figure out will take a couple of days to get in here system. Thanks PetSmart. I'll be back I love the lay out of the store..
Christopher Barnes
2023-08
I went into PetSmart this evening and the Fish Department was very awesome compared to two months ago the new setup is very very well built new tanks with decorations and crystal clear water and I recommend y'all stopping by if y'all in Warner Robins near PetSmart and check it out I was 100% happy when I saw it like that and the young lady that helped me and got my fish for me was very helpful and beautiful and friendly I seen her in there in the past many times and she was very friendly and helpful every time I wish I had got her name so next time I go in I will find out and repost it on here y'all have a blessed day and thank you PetSmart for yours fish upgrade
Tanya Patton
2019-05
Groomers are very friendly & kind + LOVE the pets! My granddaughter's " lil Molly" was groomed there $42.00+ our shopping ( dog pads + a new outfit! !
Salvador Rubio
2024-05
These ladies know our babies and check them thoroughly to make sure we didn't miss anything
Lauren Taylor
2023-09
This store is very nice, clean, and easy to navigate. However, there were dirty litter boxes sitting out on the floor in a closed off area, but the smell was strong and no one was tending to them. The cashier also didn't really have much knowledge for me. He didn't know they even sold what I was looking for, and tried to tell me that a flea medication worked differently than how it actually did instead of doing his own research or read the box. He was very helpful though otherwise.
Barbara Barrett
2023-06
Petsmart is where my Sammy gets groomed and gets his supplies from.The staff are so friendly and always have smile on their faces.
Caleb Dume
2024-02
This store gave the interwebs the greatest cat of all times back in 2008: Butters The Bean. Just thought people should know this little tid bit. Thanks.
Michelle Davis
2024-02
Store was clean. Employees were very helpful. Will definitely return.
Michael Eddy
2023-12
It's a pet store. What's not to like. Always have the treats I like my dog and cats. The toys they have there are cute and I want to get them all even if they don't play with them.
Cat Lady
2024-02
I love all the fur babies. My pup was very entertained by all the sweet babies up for adoption.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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